Senior Committees And External Affairs Officer , The American Chamber Of Commerce In Egypt
Giza
Summary
An economics graduate with a passion for development and international relations, an ex-private sector logistics professional and current international trade senior officer. A hardworking and passionate job seeker eager to secure a position in international development.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Senior Committees and External Affairs Officer
The American Chamber of Commerce in Egypt
8 2023 - Current
Oversight and Advocacy: Managed financial sector portfolio of AmCham Committees, including Investment and Capital Markets, Legal Affairs, Banking and Financial Institutions, Non-Banking Financial Institutions, and Women In Business. Ensured effective advocacy efforts and committee operations.
Research and Information Management: Assisted Core Committee members in drafting position papers, research papers, and questionnaires. Researched and monitored economic and business affairs, providing relevant updates and insights to Committee leaders and members. Conducted thorough research on policy issues and economic analysis, providing valuable insights for informed decisionmaking.
Stakeholder Engagement: Developed and maintained positive relationships with key stakeholders and government officials, supporting committees' communication strategy and advocacy goals.
Meeting and Event Coordination: Organized Committee meetings and conferences, overseeing content and speaker outreach, invitation drafting, session marketing, and logistics in collaboration with Programs team.
Reporting and Communication: Drafted and reported on Committee meetings, creating briefs for internal distribution and updating AmCham website. Prepared Committee news briefs for publication in Business Monthly Magazine.
Advocacy and Strategy: Identified critical issues for inclusion in AmCham's advocacy agenda. Reported all relevant laws and regulations issued by both Egyptian and U.S. governments to COO, CEO and Committee Chair/Co-Chair..Prepared reports on progress of Committees advocacy efforts, to be submitted to Board of Governors and CEO.
Administrative and Financial Oversight: Formulated a weekly Tentative Calendar for Committee meetings, analyzed Committee finances with Accounting department, and prepared income/profit reports. Evaluated work plans and assessed partnerships with external stakeholders and government officials
Content Development and Support: Assisted in drafting regular updates on AmCham events and Committee activities. Supported speech writing for AmCham President and CEO. Researched and compiled reports on special projects as directed by COO. Contributed to newsletters for AmCham Egypt, AmCham Egypt Inc., and AmCham MENA Council.
Customer Care Planner
Mars Inc.
05.2019 - 05.2020
Order Fulfillment & Management: Achieved a 95% on-time fulfillment rate by managing the entire order cycle from entry to delivery, ensuring efficient and accurate processing.
Supply Chain Coordination: Worked with the supply planning team to ensure timely product availability and addressed issues proactively.
Contract & Performance Management: Maintained Service Level Agreements (SLAs) with third-party logistics providers and sales teams, while measuring and reporting daily on service levels and KPIs.
Promotional & Sales Planning: Coordinated logistics for end-of-month and promotional activities, including sales campaigns and end-of-year promotions.
Process Improvement & Transportation: Led initiatives to enhance the order-to-cash cycle, optimized transportation schedules, and worked with delivery service providers and distribution centers.
Customer Communication & Stock Monitoring: Acted as a liaison to address customer needs, and conducted daily stock and inventory monitoring to prevent stockouts and ensure optimal management.
Projects Manager
Bel NEAR
05.2017 - 04.2019
Project Management: Managed project plans and new launches for La Vache Kiri, Kiri, and Abo ElWalad brands across North East Africa, ensuring successful regional implementation.
Scheduling & Coordination: Created detailed project schedules for new promotional activities and launches, coordinating timelines and milestones effectively.
Cross-Functional Communication: Served as a liaison between Marketing and Supply Chain teams, ensuring timely project launches and addressing any cross-functional issues.
Feasibility & Planning: Conducted time feasibility studies for projects and collaborated with all functions to ensure projects adhered to the plan.
Central Team Liaison: Represented Marketing in communications with the central team, managing new launches, SKUs, and project feasibility from European supply points.
Packaging Coordination: Worked closely with the technical packaging team to align marketing demands with packaging requirements.
Customer Service and Logistics Executive
Danone Egypt
09.2015 - 05.2017
Ensured 95% on-time fulfillment of product requirements from warehouse to customers.
Responsible for order processing, warehouse picking, truck loading, and market delivery. Collaborated with supply planning team to ensure timely product availability.
Managed contracted WOWs with 3PLs and sales team and monitored daily service levels and KPIs, reporting to management.
Managed end-of-month promotions and logistics planning for sales and end-of-year promotions.
Actively improved order-to-cash cycle with stakeholders.
Coordinating transportation schedules with delivery providers and distribution centers.
Coordinated international shipments, navigating complex customs requirements and ensuring compliance with import/export regulations.
Established strong relationships with carriers and vendors to ensure on-time deliveries and reduce the risk of supply chain disruptions.
Developed effective communication channels between internal departments involved in the supply chain process, enhancing collaboration across functional boundaries.
Communication Intern
GIZ Egypt Office
06.2015 - 08.2015
Research and analysis on gender inclusion at 2 private sector companies in Egypt
Worked on analysis of projects related to female labor force inclusion for Sekem Egypt
Planned research workshops for research topics under supervision of project manager for projects of gender inclusion for Vodafone Egypt
Conducted media monitoring for local and foreign press on any issues that might arise related to program as well as th social, political and economic climate in Egypt
Attend all meetings with government officials with respect to project budget allocation as well as any legal issues that might hinder project performance.
Responsible for all social media posts and program's social media campaigns from planning to posting.
Research and Communication Intern
UN Women Egypt Office
06.2014 - 08.2014
Research and report writing on Laws in the constitution related to gender equality as well as possible future projects of policy enactment in the areas of economic development
Translation of media reports and media monitoring along with developing online and field marketing campaigns
Workshop planning along with government officials and The Ministry of international cooperation with respect to online and on ground marketing campaigns targeting youth, economic empowerment, female inclusion in the labor market and gender equality
On ground/field research on gender equality and women's economic empowerment
Policy research and analysis on developing countries and comparing them to Egypt through empirical evidence
Worked with the project officer on the Egyptian Campaign for generating national ID's for women to ensure maintaining their social and economic rights.
Education
Master of Science - International Relations
The University of East London
University Way, London E16 2RD, United Kingdom
01.2024 - 07.2025
Bachelor of Science - Economics And International Business
The German University in Cairo
Cairo
09.2011 - 04.2015
Skills
Excellent in Excel and Microsoft office programs
Crises Management
Problem-solving abilities
Government relations
Policy analysis and research
Trade Policy Knowledge
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Master of Science - International Relations
The University of East London
01.2024 - 07.2025
Customer Care Planner
Mars Inc.
05.2019 - 05.2020
Projects Manager
Bel NEAR
05.2017 - 04.2019
Customer Service and Logistics Executive
Danone Egypt
09.2015 - 05.2017
Communication Intern
GIZ Egypt Office
06.2015 - 08.2015
Research and Communication Intern
UN Women Egypt Office
06.2014 - 08.2014
Bachelor of Science - Economics And International Business
The German University in Cairo
09.2011 - 04.2015
Senior Committees and External Affairs Officer
The American Chamber of Commerce in Egypt
8 2023 - Current
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