Habiba El Kady

. Provide post-implementation support and optimize performance.

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• Managing technical project documentations.
• Auditing & Monitoring all the Network Tickets.
• Coordinating & Scheduling according to the network priorities all the projects Downtimes regarding (Time, onsite & remotely engineers, technicians).
• Management recruitment processes concerning my team and the projects I lead.
• Team work updates and statuses regarding technical tasks.
• Assembling monthly one to one meetings with each one of the team to follow up their technical knowledge and to listen to their needs.
• Handling the communications with the customers based on onsite meetings, calls, emails and technical sessions and events invitations.
• Managing the teams' allowances & expenses
• C- Enterprise Network Teams:
• Coordinating the teams' trainings, exams & courses.
• Following up weekly projects updates.

• Coordinating the teams' trainings, exams & courses.
• Following up weekly projects updates.

• Handling (Cairo International Airport Project)
• Handling (Ministry of Interior Project, Civil affairs sector)
• Reporting to technology business unit director with the following responsibilities:
• A- Cairo International Airport Operation Support:
• Managing technical project documentations.
• Supervising the team to do the preventative maintenance on the exact scheduled time.
• Maintaining the relationship with the vendors and customers.
• Implemented a new structure to the team in both projects based on my ITIL knowledge.
• Assembling monthly one to one meetings with each one of the team to follow up their technical knowledge and to listen to their needs.
• Handling the communications with the customers based on onsite meetings, calls, emails and technical sessions and events invitations.