Hagar El Zahar
Catalogue Specialist
Misr El Gedida, Cairo
Summary
Highly skilled and detail-oriented Catalogue Specialist with a proven track record in effectively managing and organizing product information. Demonstrated expertise in data insertion, image acquisition, and category curation to enhance the customer experience. Strong proficiency in content management systems (CMS) and a keen eye for accuracy and consistency. Collaborative team player with excellent communication skills and a commitment to delivering high-quality work. Seeking to leverage my experience and skills to contribute to the success of a dynamic organization.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
8
8
Certifications
Work History
Catalog Specialist
Myginne
11.2023 - Current
- Inserted comprehensive product details, including names, barcodes, and specifications, onto the company's website.
- Gathered high-quality product images to enhance visual appeal and accurately represent the items.
- Categorized products strategically to facilitate seamless navigation and improve customer accessibility.
- Utilized content management systems (CMS) to ensure accurate data entry and maintain consistency.
- Collaborated effectively with cross-functional teams, including marketing, sales, and product management.
Client Services Coordinator
Konoz Traveler
11.2022 - 11.2023
- Serve as the main point of contact for clients, providing exceptional customer service and support throughout the travel booking process
- Coordinate and manage all aspects of client travel arrangements, including flights, accommodations, transportation, and itinerary planning
- Research and stay up to date with visa requirements, travel restrictions, and relevant regulations for various destinations to ensure compliance and smooth travel experiences
- Maintain accurate records of client interactions, bookings, and payments using CRM software, ensuring data integrity and confidentiality
- Handle inquiries, complaints, and requests from clients promptly and professionally, working towards swift resolutions and maintaining client satisfaction.
Education
Bachelor of Mass Communication in Public Relations -
MUST University
09.2018 - 04.2022
Skills
Digital File Formatting
undefinedCertification
Google Ads Certification, Coursera
Volunteer Experience
Local non-profit organization, Social Media Manager, Creating engaging content and increasing online presence.
References
References available upon request
Timeline
Catalog Specialist
Myginne
11.2023 - Current
Client Services Coordinator
Konoz Traveler
11.2022 - 11.2023
Bachelor of Mass Communication in Public Relations -
MUST University
09.2018 - 04.2022
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