Hagar Refaat Al-Aassar
Cairo
Summary
Dynamic HR professional with extensive experience at Elsaba Group, excelling in full-cycle recruitment and employee onboarding. Proven track record in developing HR policies and enhancing employee engagement. Skilled in conflict resolution and analytical thinking, I effectively support organizational goals while fostering a positive workplace culture.
Overview
13
13
years of professional experience
Work History
Deputy HR manager
Elsaba Group
01.2023 - Current
- Company Overview: Automotive, International food services
- Supported the HR Manager in the development & implementation of HR strategies and initiatives aligned with business objectives
- Managed the full recruitment cycle, including sourcing, screening, interviewing and onboarding new employees
- Administered employee benefits program, ensuring compliance and cost effectiveness
- Develop and implemented HR policies and procedures, ensuring compliance with labor law and regulations
- Managed employee relations issues, including conflict resolution, disciplinary actions, and performance management
- Coordinated training and development programs to enhance employee skills and knowledge
- Maintained HR records & databases, ensuring accuracy and confidentiality
- Assisted with payroll processing and other HR administrative tasks
- Contributed to the development and implementation of employee engagement initiatives
- Provided guidance and support to managers and employees on HR-related matters
- Conduct employee satisfaction surveys and analyze feedback
- Analyze HR metrics to guide decision-making
- Ensure workplace safety and health regulations are followed
- Automotive, International food services
Senior HR Generalist
Elsaba Automotive
08.2018 - 01.2023
- Handle the full cycle of talent acquisition and recruitment processes, conducting interviews, prepare job offers and managing the termination process
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate
- Inform job applicants of details such as job offer, duties and responsibilities, compensation, benefits, working conditions, or promotion opportunities
- Follow up with candidates throughout the hiring process
- Ensure the completion of paperwork for newly hired employees
- Schedule or conduct new employee orientations
- Explain human resources policies, procedures & laws to the employees
- Prepare the monthly payroll effects sheet (attendance, leaves, penalties) based on the fingerprint reports
- Calculate the vacation balance for employees & update it regularly
- Gather and analyze data with useful HR metrics, like qualified candidates, sourcing, time to hire and employee turnover rates, etc
- Maintain a database of potential candidates for future job openings
- Identify training needs & help organize the training & developments initiative
- Monitor training programs to ensure that training objectives are met
- Reviewing and updating organization chart, company policies and procedures such as (Recruitment & Training, Transportation, Mobile, Vacation, Leave management, Dress code), code of conduct and employee handbook
- Developing and updating job descriptions through job analysis to identify the most important job duties
- Develop, implement & maintain the HR policy throughout the organization
- Assist in Grading System project
- Perform the annual increase based on company policy
HR Specialist
Herotec for IT Training & Advanced Solutions
02.2016 - 04.2018
- Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures
- Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates
- Assist in preparing staff handbooks
- Responsible for staff payroll and all the reports related to attendance, vacations, and termination
- Make sure that the employee’s commitment to the company procedures and policies
- Provide all the forms and documents and make sure that they are saved and used in the right way
- Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns
- Schedule or conduct new employee orientations
- Confer with management to develop or implement personnel policies or procedures
- Update web site schedule and data
- Admin on Facebook page & CRM system
- Responsible for an update training plan, courses outline & schedule, Invoices and P.O
Operations Admin
Herotec for IT Training & Advanced Solutions
01.2015 - 02.2016
- The follow-up and supervision of all operations of the training courses
- Train any training coordinator to join the organization
- Fully responsibility for any new class request and complete all the information with the accountant and the sales
- Fully responsible for the end of the course in collaboration with the accountant then adopted by the manager
- Follow up the attendance of the trainers
- Review the checklist for the course
- Express an opinion in all the requests (Hold, repeat, complaint)
- Intervention any complaint related to the trainees and solve it
- Make deals with trainers
- Follow up delivery of the attendance certificates
- Follow up the evaluation of the course
- Sign in the end course checklist
- Oversee overall financial management, planning, systems, and controls
Training Coordinator
Herotec for IT Training & Advanced Solutions
04.2014 - 01.2015
- A review the agreement with a new customer and the sales department like (Course cost, Dates of Payment installment, Course start date & course running days)
- Receive the course application and add it in our waiting sheet depend on his course or his schedule
- Send a welcome e-mail to the new client on the same day of his booking, which includes (Welcome message, Emphasis on contract terms & conditions, Operation telephone numbers for reference when needed)
- Following the customers
- Send a weekly e-mail for all the stuff especially the sales department to clarify the real waiting number
- By the start of the course determine which lab to start, course days and dated and who is the trainer
- Make a call confirmation to the customer and send them e-mail & SMS
- Determine the number of students who are therefore taken the decision to start the course
- Prepare operation request form
- Send e-mail to all staff to inform them of the course start date
- Prepare the attendance sheet for the student to sign in
- Organize the method of collect payment from the clients
- Have a lot of tasks In the first session like (Introduction, Introduce the material, notes & pens)
- Follow the class and enter a comment sheet every 3 or 5 lecture
- Before the end: prepare the certificates and enter an evaluation form to measure customer satisfaction
- Make a reference by the end of the course
- Send daily e-mail to all organization (Daily Payment, Daily Booking & the last update in the waiting)
English Teacher
Tigro pre school
12.2011 - 08.2012
- Adapted teaching methods based on each student's unique needs and abilities.
Education
License Alsun, Spanish department - Languages
Ain Shams University
Al-Alsun05-2008
Skills
- Organized
- Recruitment management
- Employee onboarding
- HR policy development
- Training coordination
- Performance management
- Fast learner
- Hardworking
- Analytical Thinking
- Problem-Solving
- Attention to detail
- Full-cycle recruitment
- Sourcing
- Interviewing
- Onboarding
- Conflict resolution
- Grievance handling
- Policy interpretation
- Performance appraisals
- Feedback systems
- Development plans
- Labor law knowledge
- Policy development
- Audit preparation
- Needs assessment
- Program design
- Facilitation
- Payroll administration
- Benefits management
- Workforce planning
- Organizational development
- Excellent written and verbal communication
- Team building
- Mentoring
- Supervision
Training
- HR Recruitment workshop
- Competency-Based interview skills course
- HR Personnel workshop
- HR Compensation & Benefits workshop
- HR OD workshop
- HR Training & Development (Self Study)
- Communication Skills (Herotec)
- Time Management (Herotec)
- English Course (Harvest British College)
- Training Coordinator Course
- Microsoft Office Course
- Attended Mini MBA Course
- Talent management (Linked-in)
- Building a performance management system (Linked-in)
- Coaching and developing employees (Linked-in)
- Onboarding new hires as a manager (Linked-in)
- Certification prep (SHRM-CP) (Linked-in)
- Supervisory skills training
Personal Information
Title: Deputy HR Manager
Hr Skills
Full-cycle recruitment, sourcing, interviewing, onboarding, Conflict resolution, grievance handling, policy interpretation, Performance appraisals, feedback systems, development plans, Labor law knowledge, policy development, audit preparation, Needs assessment, program design, facilitation, Payroll administration, benefits management, Workforce planning, organizational development, Excellent written and verbal communication, Team building, mentoring, and supervision
Timeline
Deputy HR manager
Elsaba Group
01.2023 - Current
Senior HR Generalist
Elsaba Automotive
08.2018 - 01.2023
HR Specialist
Herotec for IT Training & Advanced Solutions
02.2016 - 04.2018
Operations Admin
Herotec for IT Training & Advanced Solutions
01.2015 - 02.2016
Training Coordinator
Herotec for IT Training & Advanced Solutions
04.2014 - 01.2015
English Teacher
Tigro pre school
12.2011 - 08.2012
License Alsun, Spanish department - Languages
Ain Shams University
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