Hagere KAMAL
Business Transformation Manager– Strategy Division
Summary
Dynamic Business Transformation Manager in the Strategy Division with over 16 years of experience in the banking sector and a proven track record of driving impactful business transformation initiatives. Expertise includes 8 years in leadership roles focused on strategic development and execution, supported by a solid foundation in Retail Banking. Proficient in leveraging analytical skills and industry insights to enhance operational efficiency and foster innovation. Committed to delivering sustainable growth and optimizing customer experiences within the financial services landscape.
Overview
17
17
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Business Transformation Manager
QNB Strategy
07.2022 - Current
- Develop the 5 years Bank Strategy in collaboration with consulting companies, under the supervision of Group Strategy and in coordination with different business lines.
- Developing a Long-term roadmap for QNB through designing interim initiatives to achieve planned strategic objectives.
- Manage and Lead Business Modeling and Transformational Projects, ensuring that the best model complying with the bank strategy and vision is met.
- Introduce and manage initiatives that ensure efficiency in addition to enhancing customer experience and journey.
- Leading all Transformational Projects’ phases from beginning through to completion to ensure that the Bank Requirements are met.
- Implemented change management strategies to successfully transition departments during organizational restructuring.
- Implemented agile methodologies in project management, improving team adaptability and expediting deliverables completion timeframes.
- Executed strategic plans to enhance company-wide digital transformation efforts, adopting new technologies and systems seamlessly.
- Restructured departmental workflows for better resource utilization and streamlined project execution.
Business Transformation Consultant
QNB Strategy
03.2017 - 01.2022
- Manage Business Modeling and Transformational Projects, ensuring that the best model complying with the bank strategy and vision is met.
- Introduce and manage initiatives that ensure efficiency in addition to enhancing customer experience and journey.
- Manage all Transformational Projects’ phases from beginning through to completion to ensure that the Bank Requirements are met.
Tamayoz Commercial Support Executive
QNBAA Retail
04.2011 - 01.2017
- Analyze & follow-up the evolution of the market commercial activity, groups and portfolio managers as well on a periodical basis.
- Control reports to avoid risk at portfolio level.
- Communicate all the products/services updates to the market specialists.
- Create Marketing Campaigns.
- Follow-up the performance and the potential opportunities.
- Create challenges according to the bank’s needs.
Retail Implementation Officer
Société Generale - France
04.2009 - 03.2011
- Participation in a big project for the bank: "the segmentation of the clientele"
- Analyze the market- (voice of the Market)
- Analyze customer data and needs (Voice of customers)
- Define targeted clients for each segment
- Develop tailored marketing strategies
- Create portfolio allocation
Education
Master - International Trade
Jean Monnet University
01.2009
BA - Economy and management, International Business
IUP Paris
01.2007
High School - undefined
Maurice Genevoix
01.2004
Skills
Strategic Planning & Development
OTHER QUALIFICATIONS
- Multitasking, flexible, and hard working.
- Managing multiple projects.
- Leadership and team building skills.
- Very Good Communication (verbal & written)
- Fast Learning & ambitious personality
Certification
Finance for non-financial leaders
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Timeline
Finance for non-financial leaders
12-2024
Business Transformation Manager
QNB Strategy
07.2022 - Current
Business Transformation Consultant
QNB Strategy
03.2017 - 01.2022
Tamayoz Commercial Support Executive
QNBAA Retail
04.2011 - 01.2017
Retail Implementation Officer
Société Generale - France
04.2009 - 03.2011
BA - Economy and management, International Business
IUP Paris
High School - undefined
Maurice Genevoix
Master - International Trade
Jean Monnet University
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