Haidy Hayman
Operation And Merchandise Manager
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Operations Manager
Be-Indie
08.2022 - 06.2024
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
- Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
- Collaborated with store managers to develop strategies for improving customer experience and driving sales growth.
- Managed inventory levels to ensure optimal product availability, minimizing stockouts, and reducing waste.
- Analyzed sales data to identify areas of improvement and implement targeted marketing initiatives.
- Increased overall productivity by assisting with staff training on new procedures and protocols.
- Played an active role in preparing stores for seasonal transitions by updating product assortments according to consumer demands and trends.
- Monitored competitor offerings through online research to stay updated on current market trends.
- Increased efficiency in purchasing activities by performing data analysis on past orders and adjusting future orders accordingly.
- Reduced stock discrepancies by conducting thorough inventory audits and updating records accordingly.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
- Conducted research and analysis to determine brand positioning and messaging.
- Enhanced ERP system efficiency by implementing process improvements and customizations.
- Designed and developed custom reports for management, improving strategic decision-making capabilities.
Marketing Assistant
El Tarek For Automotive
11.2018 - 06.2019
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
- Organized and executed promotional events to strengthen community relations and brand awareness.
- Managed website content updates, keeping information fresh and relevant for users.
- Wrote engaging and successful marketing, advertising, and website copy.
Education
Bachelor of Science - Business Management
King's College London
London 08-2022
High School Diploma -
Schutz American School
Alexandria06-2017
Skills
Fluent in English and Arabic
Operations management
Problem-solving
Customer service
Performance monitoring
Staff management
Data analysis
Performance reporting
KPI tracking
Strategic planning
Staff training
Client relations
Project planning and development
Timeline
Operations Manager
Be-Indie
08.2022 - 06.2024
Marketing Assistant
El Tarek For Automotive
11.2018 - 06.2019
Bachelor of Science - Business Management
King's College London
High School Diploma -
Schutz American School
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