Hi, I’m
Hajar Atif Agag
Head Of Follow-up Department
Alsharqia,Tenth Of Ramadan City
Overview
2
Languages
5
years of professional experience
Work History
ARKAN HOLDING
Head of Follow-up Department
05.2026 - Current
Job overview
- Coordinated with internal teams to resolve outstanding issues and close pending requests.
- Streamlined follow-up processes for increased efficiency and effectiveness in handling customer concerns.
- Improved customer satisfaction by promptly addressing and resolving follow-up inquiries.
ARKAN HOLDING
Sales Supervisor
08.2025 - 05.2026
Job overview
- Managed the full sales cycle, including lead follow-up, client needs assessment, project presentation, negotiation, and closing.
- Built and maintained strong client relationships through consistent follow-up and professional communication.
- Achieved Top Achiever recognition for multiple months.
- Reviewed cash handling, transactions, and closing procedures for accuracy and compliance.
- Analyzed sales reports to spot trends, guide merchandising, and support decision-making.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Alamrya For Real Estate
Senior Property Consultant
01.2025 - 08.2025
Job overview
- Handled prospective clients, presented real estate projects, and identified suitable opportunities based on customer needs.
- Maintained regular follow-up with leads and supported the sales process toward assigned targets.
- Developed strong client relationships through effective communication and sales support.
Bank du Caire
Personal Loans Sales Executive
12.2023 - 11.2024
Job overview
- Promoted personal loan products and identified customer needs to recommend suitable financial solutions.
- Managed customer follow-up, handled sales inquiries, and supported the application process.
- Worked consistently toward assigned sales targets while maintaining strong customer relationships.
IDH Company (Al Mokhtabar Labs)
Senior Unit Chemist
07.2021 - 10.2023
Job overview
- Performed laboratory duties with strong attention to accuracy, procedures, quality standards, and teamwork.
Education
Zagazig University
Postgraduate Diploma from Biochemistry
01-2023
University Overview
GPA: Grade: Very Good
Ain Shams University
Bachelor Degree of Science from Chemistry and Physics
01-2021
University Overview
GPA: 3.2
Skills
Client Relationship Management
Negotiation
Presentation
Closing Skills
Customer Follow-up
Target Achievement
Communication
Problem Solving
Time Management
Teamwork
Microsoft Office
Critical thinking
Multitasking Abilities
Attention to detail
Active listening
COURSES
- Essential Skills for a Successful Career in Healthcare – Oct 2023
- HR Specialist Training (How to be an HR Round 71) – Feb 2025
Timeline
Head of Follow-up Department
ARKAN HOLDING
05.2026 - Current
Sales Supervisor
ARKAN HOLDING
08.2025 - 05.2026
Senior Property Consultant
Alamrya For Real Estate
01.2025 - 08.2025
Personal Loans Sales Executive
Bank du Caire
12.2023 - 11.2024
Senior Unit Chemist
IDH Company (Al Mokhtabar Labs)
07.2021 - 10.2023
Ain Shams University
Bachelor Degree of Science from Chemistry and Physics
Zagazig University
Postgraduate Diploma from Biochemistry