Summary
Overview
Work History
Education
Skills
Certifications & Training
Timeline
Generic
Hajar Zaki

Hajar Zaki

F&B Business Owner And Operations Manager
El Shorouk

Summary

Passionate and strategic F&B Business Owner and Operations Manager with expertise in launching and scaling a successful food brand. Founder of Thera Cake, transforming a home-based bakery into a thriving business. Skilled in business development, operations, branding, digital marketing, and team leadership. Passionate about innovation, customer experience, and market growth.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Founder & CEO

Thera Cake
Cairo, Cairo Governorate
01.2021 - Current
  • Built "Thera Cake" from the ground up, starting from home-based baking to a recognized brand.
  • Independently developed and curated a unique menu, crafting and refining recipes through continuous testing.
  • Designed and implemented branding strategies, creating a strong and recognizable business identity.
  • Managed all aspects of marketing, including social media growth, content creation, photography, video editing, and paid advertising.
  • Expanded social media presence, increasing engagement and driving customer acquisition.
  • Handled pricing strategies and financial management, including budgeting and cost optimization.
  • Led customer service efforts, fostering client relationships and ensuring customer satisfaction.
  • Scaled the business from a solo operation to a structured team, recruiting, training, and managing staff.
  • Supervised daily operations, from production to logistics, ensuring efficiency and quality control.
  • Developed and launched corporate catering packages, such as "Company Day," increasing revenue streams.
  • Continuously analyzed market trends and adapted strategies to stay competitive in the food and beverage industry

Responsibilities and tasks from the currently job:

  • Small business management and development
  • Baking and pastry preparation
  • Digital marketing and social media management
  • Branding and content creation
  • Customer service and relationship building
  • Pricing strategy and financial planning
  • Team leadership and staff training
  • Operations management and quality control
  • Data analysis and sales strategy optimization

Import Specialist

New International company for export and import
Cairo, Cairo Governorate
12.2018 - 01.2019
  • Data portal
  • Connected with foreign companies for export
  • Meeting Egyptian tradesman

Education

BBA - foreign trade department, English section

Helwan University
Helwan, Cairo
01.2014 - 08.2018

MBA - Marketing

Diploma in Marketing 3-in-1
Udemy
10.2021 - 01.2022

Skills

Team engagement

Strategic thinking

Business development

Business administration

Goal setting

Operations management

Business planning

Client engagement

Customer focus

Strategic vision

Growth mindset

Self motivation

Problem-solving

Effective communication

Time management abilities

Certifications & Training

Business & Leadership Programs
  • 2025 – Strategic Transformational Leadership, Business Bullets Programs by Dr. Medhat Yassin
  • 2024 – Business Transformation, Business Bullets Programs by Dr. Medhat Yassin
  • 2024 – Personal Branding, Business Bullets Programs by Dr. Medhat Yassin
Sales & Marketing
  • 2024 – Professional Sales to Unconscious Mind, Udemy
  • 2019 – Certificate of Digital Marketing Fundamentals, Google & Open University
Entrepreneurship & Economic Empowerment
  • 2023 – Women Economic Empowerment, Entrepreneurship Support Program, Aspire Consulting International
  • 2013 – Certificate of the Workshop in Free Work, The Center Centennial Fund Training, Al-Majmaa, Riyadh
Export & Trade Certifications
  • 2019 – Certified Export Specialist (CES), The Foreign Trade Training Centre & EDA, Sheraton
  • 2018 – Qualified Export Specialist, The Foreign Trade Training Center & EDA, Sheraton, Cairo
Finance & Stock Market
  • 2015 – Stock Markets Course, Hall Money Experience, Helwan University
Language & Communication
  • 2018 – English Conversation Course, YouTube (DVD 14 of Learning English Today)
  • 2017 – Level 3 English, ZAmericanEnglish Channel
  • 2015 – English Language Course (Level 4), Dr. English Academy, Nasr City, Cairo
  • 2016 – Ability to Present to a Group of People

Timeline

MBA - Marketing

Diploma in Marketing 3-in-1
10.2021 - 01.2022

Founder & CEO

Thera Cake
01.2021 - Current

Import Specialist

New International company for export and import
12.2018 - 01.2019

BBA - foreign trade department, English section

Helwan University
01.2014 - 08.2018
Hajar ZakiF&B Business Owner And Operations Manager