Hamdy Ismail
Cairo
Summary
Driven Assistant Manager at Grinta, skilled in technology proficiency and beverage preparation, enhancing customer experiences. Proven success in problem-solving and team motivation, ensuring efficient service delivery. Excellent communicator, fostering teamwork and achieving shared objectives. Demonstrated track record in improving service quality by leveraging product knowledge and exceptional customer interaction skills.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Grinta
06.2023 - Current
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Bachelor of Social Work - First Year
07.2028
Skills
- Technology Proficiency: Familiar with gaming equipment, enhancing the customer experience
- Problem Solving: Effective in identifying issues and finding quick solutions to enhance service efficiency
- Beverage Preparation: Skilled in preparing a variety of quick-serve beverages, ensuring quality and speed
- Communication: Strong verbal and written communication skills for effective interactions with customers and team members
- Teamwork: Collaborative team player with a focus on achieving common goals and supporting colleagues
- English: A2 (Elementary) - Ability to communicate, reading texts, and writing short messages
- Team motivation
- Customer Relations
Timeline
Assistant Manager - Grinta
06.2023 - Current
Helwan University - Bachelor of Social Work, First Year
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