Hamed Moustafa Hegazy

Providing strategic guidance and executive-level advisory services, driving large-scale programs across technology, cybersecurity, and digital transformation domains. My role focuses on aligning business strategies with technology solutions, ensuring organizational objectives are met while fostering innovation and operational excellence. With a strong emphasis on governance, efficiency, and stakeholder collaboration, I consistently deliver impactful outcomes in dynamic and complex environments.
• Manage the EPMO, ensuring strategic alignment, strong governance, and efficient project delivery.
• Partner with leadership to shape strategies and implement impactful technology solutions.
• Lead transformation initiatives to enhance efficiency, optimize operations, and achieve high-impact outcomes.
• Provide clear insights through executive reports on project performance, risks, and financial metrics.
• Foster digital and Agile transformations, promoting collaboration and adaptability across the organization.
• Managed cross-functional teams to deliver operational excellence, process optimization, and innovative solutions across diverse business areas.

Leading infrastructure modernization programs across Vodafone Local Markets, with a focus on providing Infrastructure as a Service (IaaS) and managing cloud migrations for applications and databases from project initiation to technical assessment, design, and implementation. Aligned with Vodafone’s strategic digital roadmap for infrastructure modernization, I collaborate with cross-functional teams to ensure seamless execution. My responsibilities include:
• Overseeing cloud migration and IaaS implementation to enhance digital infrastructure.
• Delivered executive-level reports on performance, financials, and risk management.
• Managed cross-functional teams to foster innovation and drive operational excellence.
• Ensuring flawless execution through close collaboration with cross-functional teams and key stakeholders.

Leading customer Onboarding and Adoption Experience for Office 365 and EMS, while utilizing the company’s IP and assets across partners, Microsoft Enterprise services and support teams, the Microsoft field sales organizations and business groups.
• Inspiring customers on how they can get value from the products to which they are entitled.
• Working with Microsoft customers, partners and teams to execute high quality Customer Success planning and delivery for a complete cloud service Onboarding and Adoption experience.
• Drive strong project governance and resolution of issues to ensure adherence to timelines, build credibility, maximize customer satisfaction and consumption of cloud services.
• Identify customer issues and accelerate resolution.
• Analyze, develop and communicate key Onboarding and Adoption process and technology improvements for Office 365 and other cloud services.

Leading high-end security-driven projects that aim to secure all Vodafone Group local markets by decommissioning and uplifting all the child domains along with the related forests into a single domain and Uplift all out of support systems to new supported infrastructure either to cloud, new virtual environment or new physical hardware.
My responsibilities include but are not limited to:
• Managing projects delivery that includes +10K business services along the lifecycle (3 years) and classifies those business services based on their taxonomies i.e.: Billing applications, MSSQL, Active Directory, etc.
• Managing all technical and cross-functional teams (DueDiligence, business analysis technical analysis, Infrastructure architecture, design, implementation and migration, and Testing) to ensure delivering the identified scope in the agreed timeline.
• Presenting projects progress and status updates to senior managers.

• Lead PMO Evolution in system engineering and automation service line, by designing and implementing the transformation initiatives through customizing and manipulating traditional project delivery models and enabling Agility and effectiveness across programmes and portfolios.
• Establish and maintain programme and protfolios strategies, processes, procedures, workflows, and templates.
• Lead the governance committees across multiple transformation programmes (Cloud migration, Service monitoring, System Automation, Robotics, and Machine learning) to assure programme sustainability, and ensure having governance structure meets global standards.

• Assembling project Scope, Plans, Risks, Financials and Identifying, Acquiring, and managing Project resources.
• Managing all delivery phases starting from intimation, execution, closure, and signoffs of the project to ensure on-time completion.
• Maintaining project communication strategies including reporting, governance meetings, and workshops to ensure effective decision-making cycles and solid engagement by clients, executives, and senior stakeholders across the project lifecycle.

• Manage and Audit preventative and corrective maintenance for all Electrical / Electromechanical devices used onsite according to DXC Global health and safety standards to ensure 24/7 service readiness.
• Execute assets audit and record collection polices.
• Plan and implement smart allocation and utilization of space and resources for DXC premises.
• Ensure the service quality in accordance with facilities management standards.

• Developing quotes and proposals for all renewable Energy tenders with government and private sectors.
• Conducting research to identify new markets and customer needs in the renewable energy field.
• Maintaining the client’s relationship and ensuring their satisfaction through excellent after-sale service as well as meeting all client needs appropriate to their business.