SAP ERP Microsoft office
Hana Hamed Mohamed Ali
CEO & HR Manager
Maadi Degla
Summary
It's my goal to obtain a career position in an organization that can use my skills and experience in HR and Republic relations.
Experienced with strategic leadership, harnessing deep understanding of market dynamics to drive organizational success. Utilizes analytical thinking and vision to develop and implement growth strategies. Track record of fostering innovation and leading high-impact teams to achieve business objectives.
Overview
17
17
years of professional experience
2
2
Certifications
3
3
Languages
Work History
CEO & HR Director
Meeting Point For Recruitment & HR Consultation
03.2020 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Developed a high-performance executive team for improved productivity and efficiency.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
HR Manager
Real Estate (ARE)
05.2018 - 02.2020
- Analyzes wage and salary reports and data to determine competitive compensation plan.
- Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.
- Consults legal counsel to ensure that policies comply with federal and state law.
- Develops and maintains a human resources system that meets top management information needs.
HR Manager
Jawda Consultant
01.2014 - 01.2018
- Maintains the work structure by updating job requirements and job descriptions for all positions.
- Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
- Prepares employees for assignments by establishing and conducting orientation and training programs.
HR Officer
ITSquare Company/Partner HP
01.2012 - 01.2014
- Provide support to supervisors and staff to develop the skills and capabilities of staff.
- Ensure that accurate job descriptions are in place.
- Provide advice and assistance with writing job descriptions.
- Provide advice and assistance when conducting staff performance evaluations.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
HR Generalist
N.A.G.I Group Company for constructions
01.2011 - 02.2012
- Substantiates applicants' skills by administering and scoring tests.
- Schedules examinations by coordinating appointments.
- Welcomes new employees to the organization by conducting orientation.
- Provides payroll information by collecting time and attendance records.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted thorough job analyses to create accurate job descriptions for various roles within organization.
Office Manager
ASK Advertising Agency
01.2010 - 01.2011
- Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Call center Agent
Coldwell Banker
01.2008 - 01.2010
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate records of customer interactions, documenting details for future reference and quality assurance purposes.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Education
Bachelor of Arts - Public Relations & Announcement Section
Helwan University Faculty of Arts Media Department
Cairo, Egypt 04.2001 - 01.2010
HR Management Certificate - Business Administration And Management
American University in Cairo
04.2001 -
Skills
Microsoft Word
PowerPoint
Excel
Internet skills
Good communication skills
Good teamwork skills
Ambitious
Crisis management
Talent development
Succession planning
Mergers and acquisitions
Operational excellence
Financial acumen
Effective decision making
Strategic visioning
Customer focus
Corporate governance
Organizational agility
Innovation management
Sustainable business models
Problem-solving abilities
Planning and coordination
Project management
Problem-solving aptitude
Excellent communication
Management team leadership
Multitasking
Leadership and people development
Task prioritization
Relationship and team building
Multitasking Abilities
Negotiation
Adaptability
Relationship building
Marketing expertise
Business development
Business planning
Client relationship management
Business administration
MIssion and vision
Future Plans
It's my goal to obtain a career position in an organization that can use my skills and experience in HR and Public relations.
HR Management
immediately joining, any field related to HR management or business administration or Customer support.
Software
Certification
HCM SAP System
English,Arabic,French
my hobbies is to Write books and poetries.
Gym.
Timeline
CEO & HR Director
Meeting Point For Recruitment & HR Consultation
03.2020 - Current
HR Manager
Real Estate (ARE)
05.2018 - 02.2020
HCM SAP System
02-2016
HR Manager
Jawda Consultant
01.2014 - 01.2018
HRM Certificate from AUC
03-2013
HR Officer
ITSquare Company/Partner HP
01.2012 - 01.2014
HR Generalist
N.A.G.I Group Company for constructions
01.2011 - 02.2012
Office Manager
ASK Advertising Agency
01.2010 - 01.2011
Call center Agent
Coldwell Banker
01.2008 - 01.2010
Bachelor of Arts - Public Relations & Announcement Section
Helwan University Faculty of Arts Media Department
04.2001 - 01.2010
HR Management Certificate - Business Administration And Management
American University in Cairo
04.2001 -