Summary
Overview
Work History
Education
Skills
Timeline
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Hana Sayed

Cairo

Summary

Highly organized and proactive Executive Assistant with strong experience supporting C-level leadership, managing complex calendars, travel, and high-level communications. Skilled in coordinating customer and partner events, handling CRM systems, and providing seamless administrative and sales support. Adept at managing cross-functional tasks with discretion, precision, and a strong focus on relationship management. Recognized for maintaining efficiency under pressure and delivering executive-level support with professionalism.

Overview

6
6
years of professional experience

Work History

Executive Assistant

Hewlett Packard Enterprise
Cairo
09.2023 - Current
  • Leading the coordination and execution of partner and customer technology workshops, driving alignment on solution offerings, cloud transformation strategies, and market-specific business needs.
  • Maintain up-to-date knowledge of technology solutions and industry trends to support more effective partner engagement, align with sales priorities, and contribute to informed planning for workshops, events, and customer discussions.
  • Collaborated with technical and sales teams to coordinate partner enablement sessions, ensuring partners were up to date on product roadmaps, new solutions, and sales tools.
  • Supported the sales team by organizing customer and partner QBRs (Quarterly Business Reviews), including scheduling, agenda setting, and preparation of sales presentations and reports.
  • Provided administrative support for partner program activities such as MDF (Market Development Funds), incentive tracking, and reporting tasks in alignment with sales objectives.
  • Assisted in the execution of sales initiatives and campaigns by coordinating timelines, tracking deliverables, and maintaining alignment between internal teams and external stakeholders.
  • Manage executive calendar and mailbox, ensuring efficient scheduling, timely responses, and prioritization of high-impact items.
  • Coordinate and handle all aspects of business travel, including booking flights, accommodations, ground transport, visas, and preparing detailed travel agendas.
  • Organize and manage logistics for partner and customer meetings, including agenda planning, material preparation, and follow-up actions.
  • Submit and track administrative, budget, and travel-related approvals using internal systems (e.g., SAP, Concur, or similar tools).
  • Prepare and format presentations, meeting notes, and reports for internal and external meetings.

Administrative Assistant

Hewlett Packard Enterprise
Cairo
06.2021 - 09.2023
  • Managed calendars, scheduled meetings, and coordinated appointments while prioritizing time-sensitive tasks and minimizing scheduling conflicts.
  • Coordinated domestic and international travel arrangements, including flights, accommodation, transportation, visas, and itineraries.
  • Supported the planning and execution of internal meetings, workshops, and team-building events.
  • Processed expense reports, invoices, and administrative approvals through internal systems (e.g., SAP, Concur, Oracle).
  • Monitored and tracked key project deadlines and team deliverables, providing reminders and updates to relevant stakeholders.

CEO Assistant & CRM Representative

Innovinity Medical Hub
Cairo
08.2020 - 06.2021
  • Collaborated with Finance, Purchasing & Inventory and Operation to achieve monthly targets.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Provided high-level administrative and strategic support to the CEO, including calendar management, travel coordination, confidential correspondence, and meeting preparation.
  • Prepared briefing materials, talking points, and reports for executive-level meetings, client presentations, and board discussions.

CRM Representative

Innovinity Medical Hub
Cairo
08.2019 - 08.2020
  • Supported sales and business development teams by inputting leads, tracking interactions, and generating reports on client engagement and opportunities.
  • Developed and implemented CRM usage guidelines and trained team members on best practices to maintain data integrity.
  • Analyzed customer interaction data to support decision-making and identify areas for improved relationship management.
  • Collaborated closely with marketing, sales, and operations teams to ensure alignment on client activities, campaign tracking, and customer feedback.
  • Played a key role in coordinating customer success efforts by tracking satisfaction metrics and helping resolve client issues efficiently.

Guest Relations Agent

Waldorf Astoria
Cairo
08.2019 - 08.2020
  • · Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
  • · Consistently offered personalized recommendations for guest activities based on detailed conversations with clients upon arrival.
  • · Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Entered customer data using Opera software and updated information whenever patrons changed rooms
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Planned coverage needs and organized services to support incoming special events.

Education

Law Degree - Law

Faculty of Law - Ain Shams University
Cairo, Egypt
07-2020

High School Diploma -

Thebes International School
Cairo, Ismailia Road
09-2016

Skills

  • Client Relationship Management
  • Calendar management
  • Travel coordination
  • Partner & Customer Event Planning
  • Budget Tracking & Cost Coordination
  • Scheduling & Agenda Planning
  • Logistics & On-Site Support
  • Follow-Up & Post-Event Reporting
  • Filing and data archiving
  • Lead & Opportunity Tracking
  • Time Management & Prioritization
  • Problem Solving & Initiative
  • High Attention to Detail
  • Adaptability & Flexibility
  • Discretion & Professionalism
  • Team Collaboration

Timeline

Executive Assistant

Hewlett Packard Enterprise
09.2023 - Current

Administrative Assistant

Hewlett Packard Enterprise
06.2021 - 09.2023

CEO Assistant & CRM Representative

Innovinity Medical Hub
08.2020 - 06.2021

CRM Representative

Innovinity Medical Hub
08.2019 - 08.2020

Guest Relations Agent

Waldorf Astoria
08.2019 - 08.2020

Law Degree - Law

Faculty of Law - Ain Shams University

High School Diploma -

Thebes International School

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Hana Sayed