Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hanaa Kamal

Export Documentation Section Head
Alexandria

Summary

Dynamic export documentation leader with a proven track record at Tarros "Medegypt," excelling in team management and process innovation. Skilled in ensuring compliance and accuracy in documentation, I enhance customer satisfaction while implementing cost control measures. Adept at problem-solving and fostering collaboration, I drive operational efficiency in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Export Documentation Section Head

Tarros ''Medegypt''
04.2018 - 07.2025


  • Supervise and mentor the export documentation & Customer Service team, ensuring accuracy and efficiency in processing Bills of Lading (B/L), shipping instructions and customs filings.
  • Develop and implement standard operating procedures (SOPs) for documentation in line with Tarros Line’s global policies.
  • Ensure all export documents (B/Ls, Cargo Manifest, Export Declarations) comply with:
    Tarros Line’s global documentation standards.
    Destination country import regulations
  • Verify HS codes, weights, container details, and special cargo requirements (reefer, DG, OOG).
  • Liaise with Tarros Line’s global offices, agents, and partners for smooth document flow and issue resolution.
  • Work closely with Egyptian customs, port office, and freight forwarders to prevent delays.
  • Manage communication with clients, suppliers, and trucking companies for timely submission of shipping instructions.
  • Oversee data entry and updates in Tarros Line’s internal systems
  • Ensure proper use of e-BL platform for seamless documentation.
  • Identify process improvements to reduce costs and enhance customer satisfaction

Export Documentation Officer

ZIM Line ''Arab Express''
04.2009 - 04.2018

Prepare, review, and process all export shipping documents Cargo Manifest & B/Ls


Ensure compliance with ZIM Line’s specific requirements, customs regulations, and INCOTERMS (e.g., FOB, CIF, CFR).


Verify accuracy of cargo details (weight, dimensions, HS codes, container numbers) against shipping instructions.

Liaise with shipping lines (ZIM), freight forwarders, customs brokers, trucking companies, and clients to ensure smooth documentation flow.


Communicate with exporters, suppliers, and logistics teams to resolve discrepancies in documentation.


Follow up with ZIM Line’s local and overseas offices for booking confirmations, vessel schedules, and document submissions.


Submit required documents to customs authorities, port terminals, and other regulatory bodies as per ZIM Line’s procedures.


Handle Dangerous Goods (DG) certifications and special cargo documentation if applicable.

Enter and update shipment details in ZIM’s booking systems


Maintain organized records of all export documents for audit and compliance purposes.


Track and report documentation errors, delays, or penalties to management.


Address and resolve documentary discrepancies, shipment holds, or last-minute changes with ZIM Line and partners.


Provide timely updates to clients regarding BL releases, cargo status, and vessel departures/arrivals.


Assist in post-shipment documentation (e.g., issuing originals/telex releases, handling amendments).

Magdy Shahin Auto

Accountant General's Department
02.2007 - 03.2009
  • Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger entries, and bank reconciliations.
  • Ensure timely filing of sales tax, payroll tax, and other regulatory filings related to automotive parts transactions.
  • Prepare and review monthly, quarterly, and annual financial statements in compliance with applicable standards
  • Monitor vehicle inventory, floor plan financing, and reconcile dealer trades
  • Assist with internal and external audits by providing necessary documentation and explanations.
  • Manage invoicing, payment processing, and resolve discrepancies with vendors and customers.

Education

Diplomas - Accounting And Finance

Alexandria University Faculty of Commerce
Alexandria
04.2001 -

Bachelor's Degree in Commerce - Accounting And Finance

Alexandria University Faculty of Commerce
Alexandria
04.2001 -

Skills

Staff development

Innovation management

Team management

Meeting facilitation

Customer relations

Problem-solving

Time management

Teamwork and collaboration

Cost control

Delegating work

Active listening

Reliability

Database maintenance

Timeline

Export Documentation Section Head

Tarros ''Medegypt''
04.2018 - 07.2025

Export Documentation Officer

ZIM Line ''Arab Express''
04.2009 - 04.2018

Magdy Shahin Auto

Accountant General's Department
02.2007 - 03.2009

Diplomas - Accounting And Finance

Alexandria University Faculty of Commerce
04.2001 -

Bachelor's Degree in Commerce - Accounting And Finance

Alexandria University Faculty of Commerce
04.2001 -
Hanaa KamalExport Documentation Section Head