Dynamic export documentation leader with a proven track record at Tarros "Medegypt," excelling in team management and process innovation. Skilled in ensuring compliance and accuracy in documentation, I enhance customer satisfaction while implementing cost control measures. Adept at problem-solving and fostering collaboration, I drive operational efficiency in fast-paced environments.
Prepare, review, and process all export shipping documents Cargo Manifest & B/Ls
Ensure compliance with ZIM Line’s specific requirements, customs regulations, and INCOTERMS (e.g., FOB, CIF, CFR).
Verify accuracy of cargo details (weight, dimensions, HS codes, container numbers) against shipping instructions.
Liaise with shipping lines (ZIM), freight forwarders, customs brokers, trucking companies, and clients to ensure smooth documentation flow.
Communicate with exporters, suppliers, and logistics teams to resolve discrepancies in documentation.
Follow up with ZIM Line’s local and overseas offices for booking confirmations, vessel schedules, and document submissions.
Submit required documents to customs authorities, port terminals, and other regulatory bodies as per ZIM Line’s procedures.
Handle Dangerous Goods (DG) certifications and special cargo documentation if applicable.
Enter and update shipment details in ZIM’s booking systems
Maintain organized records of all export documents for audit and compliance purposes.
Track and report documentation errors, delays, or penalties to management.
Address and resolve documentary discrepancies, shipment holds, or last-minute changes with ZIM Line and partners.
Provide timely updates to clients regarding BL releases, cargo status, and vessel departures/arrivals.
Assist in post-shipment documentation (e.g., issuing originals/telex releases, handling amendments).
Staff development
Innovation management
Team management
Meeting facilitation
Customer relations
Problem-solving
Time management
Teamwork and collaboration
Cost control
Delegating work
Active listening
Reliability
Database maintenance