Hani Nabeel
Senior Operations Manager
Dubai,United Arab Emirates
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
Work History
Senior Business Operations Manager
Al Daleel Innovations
02.2023 - Current
- Championed change management initiatives that successfully realigned organizational priorities with shifting market demands.
- Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
- Initiated and boosted relationships with various wholesalers to deliver on-trend Medical/Cosmetic Products for customers.
- Streamlined business operations by implementing efficient processes and maximizing resource allocation.
- Conducted thorough market research to identify industry trends and opportunities for growth.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated favorable contracts with vendors and suppliers, securing cost savings for the company.
- Oversaw financial management, including budgeting, reporting, and forecasting, to ensure fiscal responsibility and sustainability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Spearheaded an implementation of new software systems to streamline data analysis and decision-making processes.
- Presented timely reports on operational metrics to senior leadership using visual dashboards allowing informed decision making on potential adjustments required for continued success.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed strategic partnerships with key stakeholders to drive business growth and expansion.
- Increased overall productivity by identifying bottlenecks and optimizing workflows for enhanced efficiency.
- Recruited, hired, mentored and trained over 100 employees on business procedures, policies, duties and customer care methods.
Operations Manager
My Park
06.2019 - 12.2021
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Worked with existing customers to increase purchases of products and services.
- Collaborated with sales and marketing departments to support project rollout.
- Managed, coached and developed direct reports.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Kept meticulous client notes and updated account information in company databases.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Business Development Manager (Medical)
Critical Infrastucture & Coastal Protection Author
08.2013 - 08.2019
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Prepared sales presentations for clients showing success and credibility of products.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Senior Medical Sales Representative
Pharmalink Drug Store
05.2011 - 05.2013
- Delivered informative product training sessions to healthcare professionals, increasing their understanding of our devices and driving higher adoption rates.
- Negotiated contracts with hospitals and medical practices, securing mutually beneficial agreements for both parties.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Continuously updated market intelligence data, identifying industry trends and competitor activities to stay ahead of the curve.
- Developed strategic sales plans for expanding market share in the medical device industry.
- Collaborated with cross-functional teams to develop marketing materials that effectively communicated product value propositions.
- Demonstrated products and specific features at customer locations and special events.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
D.D.S - Dentistry
Ajman University Of Science & Technology
United Arab Emirates 09.1998 - 06.2006
IGCSE - Science
Arab Unity School
United Arab Emirates 06.1993 - 06.1998
Skills
Decision-Making
undefinedTimeline
Senior Business Operations Manager
Al Daleel Innovations
02.2023 - Current
Operations Manager
My Park
06.2019 - 12.2021
Business Development Manager (Medical)
Critical Infrastucture & Coastal Protection Author
08.2013 - 08.2019
Senior Medical Sales Representative
Pharmalink Drug Store
05.2011 - 05.2013
D.D.S - Dentistry
Ajman University Of Science & Technology
09.1998 - 06.2006
IGCSE - Science
Arab Unity School
06.1993 - 06.1998
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