Hania Abouhelwa
Giza
Summary
Detail-oriented quality control lead with extensive experience in software development. Combines leadership skills with analytical expertise to optimize quality assurance processes. Achievements include significant enhancements in software efficiency and user satisfaction through targeted process improvements.
Overview
13
13
years of professional experience
Work History
Quality Control Lead
Bevy
07.2021 - 10.2022
- Led a team of 3 QA engineers post-acquisition.
- Achieved defect leakage below 1%.
- Developed test strategies for mobile and web platforms.
- Monitored QA metrics and managed test execution cycles.
- Acted as liaison between development and product teams to align QA with business-critical features.
- Known for cultivating a proactive QA culture rooted in ownership, learning, and continuous improvement.
Quality Control Lead
Eventtus
10.2017 - 07.2021
- Built and managed a QA team of 4 engineers.
- Standardized test planning and execution.
- Maintained defect leakage rates between 4% - 7%.
- Oversaw implementation of test automation frameworks (Cypress, Appium), ensuring alignment with quality goals and sprint cycles.
- Tracked QA progress across releases and provided strategic reports.
- Fostered a collaborative environment with dev/product teams.
Senior Quality Control Engineer
Eventtus
12.2016 - 07.2021
- Created comprehensive test plans and cases.
- Coordinated QA activities across teams.
- Reviewed technical specs and proposed improvements.
Software Systems Analyst
Nokia
01.2016 - 12.2016
- Defined and analyzed the project scope with stakeholders.
- Created technical documentation, diagrams, and requirements.
- Develop, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
- Translate highly technical specifications into clear, non-technical requirements.
Quality Control Engineer
Nokia
01.2016 - 02.2016
- Designed and executed test cases.
- Documented bugs and recommended usability improvements.
Software Tester
Alcatel-Lucent
01.2014 - 01.2016
- Company Overview: Acquired by Nokia
- Built and scaled in-house QA unit.
- Led manual testing operations and onboarding for QA engineers.
- Acquired by Nokia
Customer Service Advisor
Vodafone International Services
07.2013 - 12.2013
- Resolved customer complaints efficiently and professionally, ensuring satisfaction.
Technical Writer
Alcatel-Lucent
06.2010 - 06.2013
- Authored high-quality user manuals and documentation.
- Translated complex content for non-technical audiences.
Call Center Agent
E-group Corp
04.2010 - 06.2010
Education
Bachelor of Science - Computers and Information
Cairo University
GizaSkills
- Quality control and assurance
- Manual testing (web, mobile, API)
- Strategic test planning
- Metrics and defect tracking
- QA team leadership
- Process optimization
Accomplishments
- Successfully built and scaled two QA teams from the ground up
- Engineered a quality strategy at Bevy, reducing defect leakage to less than 1%
- Ensured QA continuity during the Eventtus-to-Bevy acquisition
- Known for transforming reactive testing environments into proactive, quality-driven cultures
Skills
- Analytical and critical thinking
- Problem solving
- Decision making
- Team management and leadership
- Adaptability and agility I
- Interpersonal and communication
Tools
- Jira
- Asana
- X-ray test management
- Swagger
- Postman
- Microsoft Test Manager
- Microsoft Teams
Timeline
Quality Control Lead
Bevy
07.2021 - 10.2022
Quality Control Lead
Eventtus
10.2017 - 07.2021
Senior Quality Control Engineer
Eventtus
12.2016 - 07.2021
Software Systems Analyst
Nokia
01.2016 - 12.2016
Quality Control Engineer
Nokia
01.2016 - 02.2016
Software Tester
Alcatel-Lucent
01.2014 - 01.2016
Customer Service Advisor
Vodafone International Services
07.2013 - 12.2013
Technical Writer
Alcatel-Lucent
06.2010 - 06.2013
Call Center Agent
E-group Corp
04.2010 - 06.2010
Bachelor of Science - Computers and Information
Cairo University
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