Hani Zayed

• Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
• Developed project management roadmap to define project objectives, timelines and milestones.
• Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Organized internal audits and led efforts to determine and remedy deficiencies.
• Planned, designed, and scheduled phases for large projects.
• Led and managed staff of 6 team members engaged in administering complex IT infrastructure
• Follow ADCHS , CAP, ISO compliances and pass inspection.
• Configuring and supporting Network and hardware issues.

# Management responsibilities;

• Develop project plans and managed project scope using ACP and PMP methodologies to guide projects from conceptualization to implementation and maintenance.
• Manage large programs and projects to support teams, report progress, and influence positive outcomes for key stakeholders.
• Collect requirements from customer and manage and facilitate scrum meetings with development team and product owner.
• Monitor contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Collaborate with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
• Verify quality of deliverables and conformance to specifications before submitting to clients.
• Leading multi teams.
• # Technical responsibilities;
• Applying and monitoring hl7 and APIs integration
• Solve end users issues and installing database and software.

- # Management responsibilities;

• Managed over 50 customer calls per day. and Increased sales by 10%
• Implementing, Planning, Monitoring, Controlling, Closing and Supporting for applying Laboratory information system (LIS), Blood bank management system (BBMS) , Material management system, Quality control system, Pathology Management system projects in cooperation with various departments to achieve project objectives and delivered successfully to customer.
• Facilitate all scrum meetings and remove all obstacles
• reporting to all stakeholders
• Developed and initiated projects, managed costs, and monitored performance
• Identified plans and resources required to meet project goals and objectives
• Managed projects from procurement to commission
• Met project deadlines without sacrificing build quality or workplace safety
• Planned, designed, and scheduled phases for large projects
• Achieved project deadlines by coordinating with contractors to manage performance
• Coordinated with cross-functional teams to resolve project issues and mitigate risks
• Coordinated material procurement and required services for projects within budget requirements
• Provided detailed project status updates to stakeholders and executive management
• Reported regularly to managers on project budget, progress and technical problems

# Technical responsibilities;
Installing oracle database 10g, 11g, 12C.
Installing developer 6i with patch.
Running and monitoring database backup.
Installing Windows Server, windows configuration and Virtual machines VM.
Using Microsoft office v2016, Microsoft project management program.
Troubleshooting of Laboratory medical devices.
Integrate with other systems

• Implementation of LIS New Projects in Egypt, Kuwait, UAE, Saudi Arabia and Sudan including:
• Planing and implementing project to achieve agreed scope.
• Installation Oracle Database on Production environment and publish application as well.
• Testing Application to ensure that application is working well before going live and create tickets for issues using ticketing system (Odoo and Zoho Ticking systems).
• Train of end users.
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions
• Diagnosed and troubleshot hardware, software and network issues
• Configured and tested new software and hardware
• Responded to customer inquiries and provided technical assistance over phone and in person
• Developed and implemented preventive maintenance procedures
• Researched and identified solutions to technical problems
• Created user accounts and assigned permissions
• Tested new software and hardware prior to deployment

• Supporting and solving end-users issues.
• Implement of Small projects.
• Configured and tested new software and hardware
• Diagnosed and troubleshot hardware, software and network issues
• Responded to customer inquiries and provided technical assistance over phone and in person

• Supporting end-users.
• Implement of Small Modules.
• Handle network issues.
• Fix hardware issues.