Hany Hallawa

• Build up a good rapport with insurers.
• Gather information from clients and assess their insurance needs.
• Research and identify insurance companies' policies and negotiate with companies to find the most suitable insurance offer.
• Arrange insurance cover for clients and submit the details to insurers.
• Ensure that your clients understand the terms and the extent of the cover provided in line with industry regulations.
• Manage the annual insurance cycle, including policy renewals, amendments and mid-term adjustments and project clients' insurance needs.
• Advise clients on whether and when they need to make a claim on their policies.
• Build and maintain ongoing relationships with clients.
• Acquire new clients and win accounts.
• Keep detailed records and complete administrative tasks such as paperwork and correspondences.
• Stay updated with changes and developments in the insurance market and clients' industries.

1. Client acquisition and consultation:

• Actively and continuously build relations with new clients through networking (attending events, seminars, participating in marketing initiatives and industry events to promote the consulting firm's services and expertise), utilizing my long- established network and referrals) and cold calling.
• Assess clients' insurance needs considering their personal or business circumstances, assets, liabilities, and risk tolerance.
• Recommend suitable insurance policies/ approaches/ products (required service) to meet their needs.
• Assist and guide clients in making informed decisions (including negotiating, closing deals, insurance licensing, claims, etc).
• Provide tailored recommendations, solutions, and alternatives to help clients optimize their insurance portfolios and mitigate risks effectively.

2. Client Relationship Management:

• Build and maintain strong relationships with existing clients to ensure retention and satisfaction.
• Address promptly and effectively the clients’ inquiries and concerns.
• Provide ongoing support and assistance whether with required adjustments, claims processing, and other related issues.
• Educate clients on insurance concepts and best practices to enhance their understanding and decision-making.
• Communicate complex insurance concepts in a clear and concise manner, tailoring explanations to the client's level of expertise and comprehension.

3. Compliance and Regulatory Guidance:

• Seek regular updates and developments in the insurance market and different industries (local and regional), regulations, and product offerings.
• Analyze existing insurance policies and coverage to identify gaps, overlaps, or potential areas for improvement.
• Stay aware and updated with industry regulations, compliance requirements, and legal developments affecting insurance products and services.
• Advise clients on compliance with regulatory requirements and help them navigate complex insurance-related laws and regulations.
• Analyze competitor offerings and pricing strategies to remain competitive in the market.

4. Risk Management:

• Assist clients in identifying and understanding potential risks inherent in their personal or business operations.
• Offer guidance on suitable insurance products and risk transfer and mitigation mechanisms.

5. Policy Administration:

Ensure all necessary paperwork and documentation are concluded in compliance with the organization’s/ company’s policies, rules, and regulations.

6. Sales Targets and Performance Metrics:

• Set and achieve sales targets and performance goals as outlined by the superior/ management.
• Track and report on sales activities, pipeline status, and revenue projections.
• Utilize sales tools and technology to streamline processes and maximize efficiency.

7. Insurance Policy Analysis:

• Evaluate insurance policy terms, conditions, and exclusions to ensure clients have a clear understanding of their coverage.
• Review insurance proposals and quotes from multiple carriers to help clients make informed decisions.