Hany Mohamed
Cairo
Summary
With over 15 years of experience, I am a technology leader specializing in architecting and delivering highly reliable and scalable systems and software. Throughout career, I have worked across various areas and technologies, including internet banking, enterprise applications, e-commerce, and clearing. Currently, I hold the position of Senior Business Analyst/Application Manager at Intercom Enterprises - Banking Solutions. My expertise lies in deconstructing and planning stories to drive improvements in product design and implementation. I excel in building strong relationships, organizing projects, and overcoming technical challenges to implement successful resolutions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Product Owner / Sr. Business Analyst
INTERCOM ENTERPRISES
- Customer Bank Misr & United Bank Of Egypt - Smart Stream Corona Package
- Implementation & Internet Banking Solution
- Project Objective Created an automated reconciliation solution for credit / debit cards and SWIFT Cash transactions.
- Built an accurate end-to-end solution to validate and reconcile the clearing and settlement process for all Card types (Debit, Credit) as follows: o E-journal, Cardless, Wallet transactions from ATM machines, POS and E-payment Gateway (as ONUS and OFFUS) verses
- International Financial Institutions (VISA, POS and Master Card) and national networks (EBC, 123, and Fawry). o ATM Machines Replenishment and Inventory balances. o Reconcile SWIFT messages for Cash Nostro, Vostro Accounts
- Foreign Exchange transactions and Dealing Room department.
- Instapay (IPN): Build reconciliation solution for all remittance transactions using Instapay for Bank Misr Customers.
- ACH (Automated Clearing House): Reconcile electronic funds and financial transactions transferred between Bank Misr and other banks.
- Solution Enhance the reconciliation productivity up to 90% of process, starting from exporting daily transactions from switches, ATM E-journal, core banking and Network Scheme
- Then defining the unsuccessful transactions and digging down till finding the root cause with business and solve it.
- Build BI Solution statistics to monitor and measure the performance and productivity of Bank Products Services of Cards and KPIs.
- The reconciliation solution results in a 70% increase in processing speed, and a 50% reduction in errors.
- Handle millions of transactions and thousands of files on a daily basis with high efficiency and accuracy
SR. Business/System Analyst
INTERCOM ENTERPRISES
- Customer Mobinil Operation Support System
- Project Objective Built BI Solution statistics to monitor and measure the efficiency of IT
- Operation and the CRM solution.
- Developed performance metrics and reports for Dashboards and
- Balanced Scorecards.
- Generated trend reporting and identified actions to improve service delivery
- Solution Gather Business requirements and transform it into a Technical
- Architecture Vision.
- Define SRS, Design Documents.
- Create User Guides
DWH Designer & BI Developer in EIS Reporting Team
Vodafone Data Warehouse Department
- Placed on Vodafone Egypt (Outsource Nov
- 2006 - Nov
- 2008) as DWH
- Designer and BI Developer in EIS Reporting Team.
- Responsible for preparing BI Information using Business Object (Webi, and Deski) for the Marketing, Billing, Purchasing and Accounting
- Departments on a Weekly, Monthly and annual basis.
- Built applications from Data Management aspects (Data Profiling, Data
- Quality, and Data Integrity)
Project Leader
Banque Du Caire of Egypt
- Implementing Retail solution (Finnone product), all Loans types, instalment Collections, Archiving and legal issues.
- Initiate BI Solution using Business Object Suit products, to monitor and follow-up the retail sales process
Business System Analyst and Project leader
Egyptian Gulf Bank
- Developed solution related to weekly, monthly, and annual bank reports.
- Extract all credit facility, customer transactions and customer information, etc
- From Core Banking databases using ETL Tool (SSIS
- Microsoft ETL), then in the final stage, export all auditing information required in Excel structured format template
Senior Business Analyst/Principal Technical Consultant - Banking Solutions
INTERCOM ENTERPRISES
11.2006 - Current
- Role SR
- Business Analyst - Digital Archiving
- Customer National Bank of Egypt - IBM ECM product
- Project Objective Implement Digital Archiving solution for the daily ongoing documents (Teller & Customer Service) by initiating barcode for each document during process, then transforming the documents to digital copy based on type
- Solution Technology used is IBM FileNet and Datacap
- The solution was to handle capturing, storing, searching Adjustment archiving documents per type and retention period, then access based on user's privileges.
Senior Business Analyst/Principal Technical Consultant - Banking Solutions
INTERCOM ENTERPRISES
11.2006 - Current
- Role SR
- Business Analyst & Application Manger - INTIX
- Customer Afrexim Bank & National Bank of Egypt - INTIX product
- Project Objective Implement and train INTIX Archiving solution for SWIFT messages in bank, and building BI monitoring and statistics for all historical SWIFT messages in Bank.
- Reduce time consumed for Messages search and retrieve by 50%
- The created Statistical Graphs and Reports helped clients identify trends and patterns in their messaging data with 80% accuracy
Senior Technical Consultant & Head of Technical Support Team
OpenSoft (Sybase Agent in Egypt)
04.2002 - 10.2006
- Consultant & Head of Support team for all Sybase development tools (PowerBuilder, Pocket builder, Power Designer, SQL anywhere and Sybase Application Server).
- My Role was to implement, support, consult and train teams for the Products
Education
MS - ITI, Diploma / E-Commerce
Information Technology Institute Egypt
06.2004
B. Sc - Faculty of Commerce
Cairo University
06.1997
Skills
- Experience & Knowledge in Banking Domain (all functions for Credit, Debit, ATM-Journal, , Swift messages, Retail, and Collection activity)
- Run and Supervise BI Statistical and Performance Management Information Reports
- 8 years of technical management experience in software development / maintenance, working with stakeholders across Banks to build product vision
- Achieve a customer satisfaction rating of 95% through handling clients' needs and concerns, and implementing strategies to improve response time and resolution rates
- Facilitate design and create business reporting with native Microsoft Business Intelligence tools eg, SQL Server Reporting Services, MS Excel, MS Power BI, or similar tools a plus
- Ability to speak both Business Process and Technical Process based on the addressed audience, supporting or working with
- Experience in Data Analysis using various tools and writing SQL queries against various databases including Oracle, DB2, MS SQLServer, Sybase, etc
Certification
- Sybase Certified Associate - PowerBuilder Developer Ver. 8 - SCAPC8
- Great Plains 8.0 Installation & Configuration Certificate
- PMP (Project Manager Professional) course - RITI Training Center
- Business Analysis Professional Training (CBAP) Course
- ITIL Foundation Version 2 Course
- Retail Banking Services - Advanced - Egyptian Banking Institute Training Center
- Swift Messages (Letters of Credit, Letters of Guarantee and Collections) - Egyptian Banking Institute Training Center
- Swift Messages Correspondence (Transfers: Clients and Banks) - Egyptian Banking Institute Training Center
- Elements of AI Foundation
- Digital Banking - Master Class
- Fintech - Digital Payment (Cards & POS) Tools & strategies
- Innovation of Digital Banking
- Fintech - Practitioner course on payment Gateway and QR code
Languages
Arabic
English
Employmentstatus
Full Time
Militaryservice
Exempted
Targetindustries
- Information Technology
- Banking
- Manufacturing & Production
- Other
Personal Information
- Date of Birth: 12/09/1974
- Marital Status: Married
Timeline
Senior Business Analyst/Principal Technical Consultant - Banking Solutions
INTERCOM ENTERPRISES
11.2006 - Current
Senior Business Analyst/Principal Technical Consultant - Banking Solutions
INTERCOM ENTERPRISES
11.2006 - Current
Senior Technical Consultant & Head of Technical Support Team
OpenSoft (Sybase Agent in Egypt)
04.2002 - 10.2006
Product Owner / Sr. Business Analyst
INTERCOM ENTERPRISES
SR. Business/System Analyst
INTERCOM ENTERPRISES
DWH Designer & BI Developer in EIS Reporting Team
Vodafone Data Warehouse Department
Project Leader
Banque Du Caire of Egypt
Business System Analyst and Project leader
Egyptian Gulf Bank
MS - ITI, Diploma / E-Commerce
Information Technology Institute Egypt
B. Sc - Faculty of Commerce
Cairo University
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