Hany Onsy

Responsible for BigXtra all sales channels and 3rd party Flash Sale business "Voyage Prive – Very Chic – Thalasso – Carrefour Voyage N1 – Perfect Stay".

• Coordinate with suppliers for exclusive offers with attractive added values according to the requirements of each flash sale slot.
• Performing regular and comprehensive price comparisons and relevant benchmarks with the competition and renegotiate the rates and conditions when necessary to ensure that all accommodation clients remain competitive.
• Actively negotiate for extra allocation, stop sales protection, additional overrides or contribution, exclusive offers and upgrades.
• Actively monitoring and reviewing the accommodation suppliers performance, usage of blocked rooms and progression of any strategic agreements (commitment contracts, guarantees, prepayments etc) and taking pre-emptive action as needed.
• Offer active sales support on guaranteed bed capacities and strategic agreements for contracts signed through the DMC and offer appropriate level of support on guaranteed bed capacities and strategic agreements for contracts signed directly with hotels by partners.
• Review incoming offers for their feasibility with regard to sufficient price reduction compared to the contract price, renegotiate if offer doesn't meet the standards.
• Negotiate stop sale received and any kind of negative quota changes (e.g. allotment decreases, release increases).
• Negotiate accommodation special offers and other contribution requests when competitiveness/parity issues are identified.
• Support the DMC Reservations function for the handling of on-request accommodation reservations from partners (i.e. FTI reservations with multiple rooms, special requests etc).
• Support implementation of company Yielding strategies for FTI Group
• Manage business portfolio to maximize product benefits
• Optimize sales through negotiations and marketing initiatives
• Analyze flight capacity and sold seats
• Monitor contract delivery and yield actions
• Develop strong relationships with hoteliers
• Prepare sales reports
• Increase the portfolio with the new opening properties.
• Solve issues for the Tour Operator
• Analyze price proposals and financial reports.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.

Responsible for the 3rd party Flash Sale business: Voyage Prive – Very Chic - Thalasso – Perfect Stay.

• Mapping and documentation of purchasing requirements for all Partners.(Wishlist's, allotment requirements, EBD and other prepayment availability, restrictions etc)
• Monitor accommodation contracting development and changes in partners' requirements to submit or retract purchasing requests for accommodation contracting.
• Monitor high level performance of contracted portfolio to make necessary adjustments and provide regular feedback to all partners on performance.
• Monitor demand of partners and submit relevant requests for action to benefit from or improve demand.
• Submit accommodation offers and other contribution requests (flash sales, additional inventory, newsletters, other promotional campaigns etc) for execution.
• Submit specialized accommodation contracting requests for tailor made products for execution (Groups, Roundtrip, Strategic Agreements, Clubs etc).
• Provide data loading guidelines, restrictions and requirements (systems, pool allocation, mark-ups per client, mark-ups per pool or mark-ups per source market, source market allocations etc).
• Provide non-bookable data loading guidelines, restrictions and requirements to the Accommodation Function (systems, facts forms etc) defining the amount of facts, the quality level and the frequency of maintenance for third party accommodation clients.
• Analyze and communicate information sourced from partners about external events (such as holidays, unexpected events / force majeure), competition developments, seasonal patterns etc to support the strategic allocation of allotment between brands.
• Manage accommodation arrangements for client visits in the destination (including fam trips, agent visits, commercial manager visits etc).
• Manage planning and carrying out client visits in the destination for sales plans (marketing activities) or hotel inspections etc
• Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
• Evaluated and improved sales processes, leading to a more streamlined approach that maximized revenue generation opportunities.
• Improved profit margins through diligent expense monitoring and the implementation of cost-saving initiatives where appropriate.
• Achieved growth targets by devising creative promotional campaigns designed to attract new clients while retaining existing customers.
• Managed and analyzed budgets, P&L, balance sheets and sales reports.
• Analyzed sales data to identify opportunities for expansion into new markets, driving increased market share.
• Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
• Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Responsible for FTI Group “DE – FRA - AT – NL” and 5vorflug.

• Support implementation of company Yielding strategies for FTI Group.
• Manage business portfolio to maximize product benefits.
• Assume full responsibility for negotiating rates, terms and conditions with hotels for traditional tour operating.
• Optimize sales by negotiating exclusive and best rate guaranteed offers and managing promotional advertising and marketing initiatives.
• Analyzing the gap between flight capacity and actual sold seats followed by devising appropriate yield measures and actions.
• Monitor the delivery of contracts and yield actions to evaluate selling power of all the products in the business portfolio.
• Develop strong relationship with hoteliers to ensure excellent rates and allocations as well as maintain competitive advantage.
• Supervise and ensure all products, rates updates, extra allotments and releases are loaded on the in-house systems, following established internal processes in data entry and hotel documents.
• Analyzing and assessing the strengths and weaknesses of current and potential competitors and market changes and implementing proactive programs.
• Prepare monthly sales reports on sales figures, problems and recommendations.
• Increase (German) business portfolio and develop sales network by approaching new business leads.
• Produce and supervise (German) actions plans in order to ensure yield goals along with client's satisfactions are archived.
• Maintain and develop contact with accounts through personal visits, sales calls, telephone contacts and written communication.
• Receiving, Solving issues for the Tour Operator.
• Evaluating or monitoring contract performance to determine the necessity for amendments or extensions of contracts, and compliance with contractual obligations.
• Arbitrating claims or complaints occurring in performance of contracts.
• Analyzing price proposals, financial reports, and other data to figure out reasonableness of prices.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Launched new products and services with thorough market research, leading to increased revenue growth.

• Responsible for Corendon "Dutch and Belgium"
• Support implementation of company Contracting/Yielding strategies
• Manage business portfolio
• Negotiate rates, terms, and conditions with hotels
• Optimize sales through negotiations and marketing initiatives
• Analyze flight capacity and sold seats
• Monitor contract delivery and yield actions
• Develop strong relationships with hoteliers
• Ensure product updates and data entry
• Analyze competitors and market changes
• Prepare sales reports
• Maintain contact with accounts
• Solve issues for the Tour Operator
• Evaluate contract performance
• Analyze price proposals and financial reports.

• Responsible for Swiss Market (HotelPlan) and German Online Market, Oasis (Ukrainian), and yielding for Apollo Nordic
• Negotiate procurement contracts
• Formulate and coordinate procurement proposals
• Evaluate contract performance
• Approve or reject requests for deviations from contract specifications
• Arbitrate claims or complaints
• Analyze price proposals and financial reports
• Act as a link between tour operators, head office, and hotels
• Handle client complaints
• Implement offers and promotions
• Choose and evaluate products.

• Prepare contracts for Local and GCC
• Prepare sales action plan
• Provide technical support
• Follow up on offers and bookings
• Reserve flights, transportations, and hotels
• Achieve company targets.