Hany Salah Soliman
Technical Sales Manager
Cairo
Summary
Results-driven Technical Sales Professional with a strong background in Dell-EMC systems and physical security solutions. Leveraging technical expertise and customer-centric approach to drive sales growth and deliver tailored solutions that meet clients' needs and exceed expectations.
Overview
18
18
years of professional experience
16
16
years of post-secondary education
2
2
Languages
Work History
Technical Sales Manager - Dell-EMC Systems & Physical Security Solutions
Ingram Micro Inc.
Cairo
07.2022 - Current
- Drive sales growth by providing technical expertise and delivering customized solutions for Dell-EMC systems and physical security products
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Researched product availability and acquired use, benefits and pricing structure information for clients.
- Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.
- Collaborated with cross-functional teams to develop customized solutions for clients, resulting in increased satisfaction and long-term partnerships.
- Conducted market research to identify new business opportunities and potential clients.
- Delivered engaging presentations at industry conferences, showcasing the company''s offerings to potential clients.
- Managed a team of Pre-Sales professionals, providing coaching and ongoing training to improve performance.
- Collaborate with channel partners and customers to identify opportunities, understand requirements, and recommend appropriate solutions
- Conduct product demonstrations, training sessions, and workshops to educate customers and sales teams on product features and benefits
- Actively participate in vendor certifications and stay updated on the latest technology trends to provide valuable insights to customers
- Achieved 150% of Bootcamp Targets in Q3FY24, surpassing the target by 50% and contributing 45% to overall performance.
- Exceeded revenue targets in Q3FY24, driving $2 million in sales, with a full-year Dell target of $10 million and Physical Security target of $1 million.
- Successfully met Pre-Sales objectives, consistently achieving targeted revenue milestones in the Dell and Physical Security sectors.
Principal Recovery and Escalation Management Engineer
Dell Technologies
04.2011 - 07.2022
- Provided technical leadership and support as Principal Recovery and Escalation Management Engineer for VxRail, HCI, and storage solutions
- Acted as technical resource for sales teams, assisting in solution design, customer presentations, and product positioning
- Led customer conference calls and facilitated escalations to ensure timely resolution of technical issues and customer satisfaction
- Acted as a coach and mentor, fostering collaboration and knowledge transfer within my team
Senior Service Engineer
Orascom Technology Solutions (STS)
10.2006 - 04.2011
- Designed, installed, and managed IT infrastructure projects, with a focus on hardware and software solutions from multiple vendors
- Collaborated with sales teams to develop technical proposals and deliver presentations to prospective clients
- Provided technical support to sales teams during customer meetings and product demonstrations
Education
Bachelor - Communication & Computer Engineering
Higher Technological Institute
Cairo 01.2001 - 01.2006
General secondary certificate -
Saint Fatima Language Schools
Cairo 01.1998 - 01.2000
Primary & Prep -
Saint Fatima Language Schools
Cairo 01.1988 - 01.1997
Skills
Customer Service
Technical Sales
Account Management
ITIL
PMP
Lean Six Sigma
Communication
Team Player
Customer Relationship Building
Revenue Growth
Deal closing
Customer satisfaction
Sales presentations
Sales operations
Product demonstrations
Pipeline management
Partner management
Channel sales
Teamwork and collaboration
Time management
Business development and planning
Problem-solving abilities
Multitasking
Operations management
Goal setting and achievement
Accomplishments
- Received 1st Place Award for Cairo ICT2022 leads generation SPIFF
- Received GOLD AWARD for aiding in EMC's growth in EMEA through the 'Go to Market' program.
- Earned SILVER AWARD for exceptional performance impacting customers, boosting EMC sales, and being recognized as the 1st VNX expert in CS Cairo.
- Awarded BRONZE AWARD in CSAT with the highest score across GSC as the Cairo GTS Champion.
- Acknowledged as the winner of the Everyone Sells Lead Rewards Program.
- Recipient of the On the Spot Award for significant contributions to the Service360 Project and the BEN community.
- Secured Go-To-Market Award for collaboration with the Sales Team.
- Honored with the CAUSE FOR APPLAUSE AWARD twice; once for demonstrating resilience during tough times with the VNX Sev1 SWAT Team, and again for achieving 100% CSAT in Q1 & Q2 as part of the Elite team.
Cellular
(2012)23930867
Militarystatus
Exempted
Personal Information
- Date of Birth: 10/01/84
- Marital Status: Married
Computerqualificationsandcertificates
- Certified- APS HP Commercial Desktops, Workstations, and Notebooks.
- Certified- Accredited Platform Specialist & Accredited System Engineer HP ProLiant Servers.
- Certified- APS & ASE HP Blade System.
- Certified- EMC Proven Professional Information Storage Associate.
- Certified- EMC Proven Professional Storage Administrator VNX Specialist.
- Certified- VNX Solutions Expert for Technology Architects.
- Certified- XtremIO Solutions Specialist.
- Certified- RecoverPoint Specialist.
- Certified- Technology Architect, Midrange Storage Solutions Version 2.0.
- Certified- Milestone Integration Technician (MCIT).
- Certified- 2N Basic Series.
- Certified- Dell Certified System Expert.
- Certified- Microsoft Certified Systems Engineer.
- Certified- VMware VCP6.
- Trained- Linux.
- Trained- Implementing HP ProLiant ML/DL Servers.
- Trained- HP Blade System c-Class Solutions I Technologies, Planning & Development.
- Trained- HP Virtual Connect for HP Blade System.
- Trained- HP Insight Control Suite Managing & Monitoring with HP SIM.
- Trained- AIS Storage Works 2008.
- Master in San Design- 'ESF1 & ESF2' Dell-EMC products CLARIION CX Series.
- Trained- EMC ISM.
- Trained- EMC SAN Management.
- Trained- Developing Application with Cloud Foundry.
- Trained- EMC CLARiiON Host Integration and Implementation.
- Trained- EMC VNX Block Storage Deployment and Management.
- Trained- EMC VNX Unified Storage Performance Workshop.
- Trained- EMC Recover-Point Implementation.
- Trained- ViPR Implementation and Management.
- Trained- VMware vSphere Install, Configure, Manage 4, 5 & 6.5.
- Trained- vBlock converged Infrastructure.
- Trained- VMware vSphere Troubleshooting.
- Trained- VMware vSphere: Optimize and Scale [V7].
- Trained- VMware vSAN Plan & Deploy [V7].
- Trained- Nutanix Unified Storage Administration (NUSA).
Additional Information
- Marital Status: Married
- Military Status: Exempted
- Date of Birth: 1st of October 1984
Timeline
Technical Sales Manager - Dell-EMC Systems & Physical Security Solutions
Ingram Micro Inc.
07.2022 - Current
Principal Recovery and Escalation Management Engineer
Dell Technologies
04.2011 - 07.2022
Senior Service Engineer
Orascom Technology Solutions (STS)
10.2006 - 04.2011
Bachelor - Communication & Computer Engineering
Higher Technological Institute
01.2001 - 01.2006
General secondary certificate -
Saint Fatima Language Schools
01.1998 - 01.2000
Primary & Prep -
Saint Fatima Language Schools
01.1988 - 01.1997