Hany Salah Soliman
Technical Sales Manager
Cairo
Summary
Results-driven Technical Sales Professional with a strong background in Dell-EMC systems and physical security solutions. Leveraging technical expertise and customer-centric approach to drive sales growth and deliver tailored solutions that meet clients' needs and exceed expectations.
Overview
18
18
years of professional experience
16
16
years of post-secondary education
2
2
Languages
Work History
Technical Sales Manager - Dell-EMC Systems & Physical Security Solutions
Ingram Micro Inc.
Cairo
07.2022 - Current
- Drive sales growth by providing technical expertise and delivering customized solutions for Dell-EMC systems and physical security products
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Researched product availability and acquired use, benefits and pricing structure information for clients.
- Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.
- Collaborated with cross-functional teams to develop customized solutions for clients, resulting in increased satisfaction and long-term partnerships.
- Conducted market research to identify new business opportunities and potential clients.
- Delivered engaging presentations at industry conferences, showcasing the company''s offerings to potential clients.
- Managed a team of Pre-Sales professionals, providing coaching and ongoing training to improve performance.
- Collaborate with channel partners and customers to identify opportunities, understand requirements, and recommend appropriate solutions
- Conduct product demonstrations, training sessions, and workshops to educate customers and sales teams on product features and benefits
- Actively participate in vendor certifications and stay updated on the latest technology trends to provide valuable insights to customers
- Achieved 150% of Bootcamp Targets in Q3FY24, surpassing the target by 50% and contributing 45% to overall performance.
- Exceeded revenue targets in Q3FY24, driving $2 million in sales, with a full-year Dell target of $10 million and Physical Security target of $1 million.
- Successfully met Pre-Sales objectives, consistently achieving targeted revenue milestones in the Dell and Physical Security sectors.
Principal Recovery and Escalation Management Engineer
Dell Technologies
04.2011 - 07.2022
- Provided technical leadership and support as Principal Recovery and Escalation Management Engineer for VxRail, HCI, and storage solutions
- Acted as technical resource for sales teams, assisting in solution design, customer presentations, and product positioning
- Led customer conference calls and facilitated escalations to ensure timely resolution of technical issues and customer satisfaction
- Acted as a coach and mentor, fostering collaboration and knowledge transfer within my team
Senior Service Engineer
Orascom Technology Solutions (STS)
10.2006 - 04.2011
- Designed, installed, and managed IT infrastructure projects, with a focus on hardware and software solutions from multiple vendors
- Collaborated with sales teams to develop technical proposals and deliver presentations to prospective clients
- Provided technical support to sales teams during customer meetings and product demonstrations
Education
Bachelor - Communication & Computer Engineering
Higher Technological Institute
Cairo 01.2001 - 01.2006
General secondary certificate -
Saint Fatima Language Schools
Cairo 01.1998 - 01.2000
Primary & Prep -
Saint Fatima Language Schools
Cairo 01.1988 - 01.1997
Skills
Customer Service
Accomplishments
- Received 1st Place Award for Cairo ICT2022 leads generation SPIFF
- Received GOLD AWARD for aiding in EMC's growth in EMEA through the 'Go to Market' program.
- Earned SILVER AWARD for exceptional performance impacting customers, boosting EMC sales, and being recognized as the 1st VNX expert in CS Cairo.
- Awarded BRONZE AWARD in CSAT with the highest score across GSC as the Cairo GTS Champion.
- Acknowledged as the winner of the Everyone Sells Lead Rewards Program.
- Recipient of the On the Spot Award for significant contributions to the Service360 Project and the BEN community.
- Secured Go-To-Market Award for collaboration with the Sales Team.
- Honored with the CAUSE FOR APPLAUSE AWARD twice; once for demonstrating resilience during tough times with the VNX Sev1 SWAT Team, and again for achieving 100% CSAT in Q1 & Q2 as part of the Elite team.
Cellular
(2012)23930867
Militarystatus
Exempted
Personal Information
- Date of Birth: 10/01/84
- Marital Status: Married
Computerqualificationsandcertificates
- Certified- APS HP Commercial Desktops, Workstations, and Notebooks.
- Certified- Accredited Platform Specialist & Accredited System Engineer HP ProLiant Servers.
- Certified- APS & ASE HP Blade System.
- Certified- EMC Proven Professional Information Storage Associate.
- Certified- EMC Proven Professional Storage Administrator VNX Specialist.
- Certified- VNX Solutions Expert for Technology Architects.
- Certified- XtremIO Solutions Specialist.
- Certified- RecoverPoint Specialist.
- Certified- Technology Architect, Midrange Storage Solutions Version 2.0.
- Certified- Milestone Integration Technician (MCIT).
- Certified- 2N Basic Series.
- Certified- Dell Certified System Expert.
- Certified- Microsoft Certified Systems Engineer.
- Certified- VMware VCP6.
- Trained- Linux.
- Trained- Implementing HP ProLiant ML/DL Servers.
- Trained- HP Blade System c-Class Solutions I Technologies, Planning & Development.
- Trained- HP Virtual Connect for HP Blade System.
- Trained- HP Insight Control Suite Managing & Monitoring with HP SIM.
- Trained- AIS Storage Works 2008.
- Master in San Design- 'ESF1 & ESF2' Dell-EMC products CLARIION CX Series.
- Trained- EMC ISM.
- Trained- EMC SAN Management.
- Trained- Developing Application with Cloud Foundry.
- Trained- EMC CLARiiON Host Integration and Implementation.
- Trained- EMC VNX Block Storage Deployment and Management.
- Trained- EMC VNX Unified Storage Performance Workshop.
- Trained- EMC Recover-Point Implementation.
- Trained- ViPR Implementation and Management.
- Trained- VMware vSphere Install, Configure, Manage 4, 5 & 6.5.
- Trained- vBlock converged Infrastructure.
- Trained- VMware vSphere Troubleshooting.
- Trained- VMware vSphere: Optimize and Scale [V7].
- Trained- VMware vSAN Plan & Deploy [V7].
- Trained- Nutanix Unified Storage Administration (NUSA).
Additional Information
- Marital Status: Married
- Military Status: Exempted
- Date of Birth: 1st of October 1984
Timeline
Technical Sales Manager - Dell-EMC Systems & Physical Security Solutions
Ingram Micro Inc.
07.2022 - Current
Principal Recovery and Escalation Management Engineer
Dell Technologies
04.2011 - 07.2022
Senior Service Engineer
Orascom Technology Solutions (STS)
10.2006 - 04.2011
Bachelor - Communication & Computer Engineering
Higher Technological Institute
01.2001 - 01.2006
General secondary certificate -
Saint Fatima Language Schools
01.1998 - 01.2000
Primary & Prep -
Saint Fatima Language Schools
01.1988 - 01.1997
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