Hany Mohamed Hosni
Business Support Deputy Manger
Giza,GZ
Summary
Professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Business Support for Branches
National Bank Of Egypt
3 2017 - Current
- Led contract negotiations with external partners, securing favorable terms that maximized benefits without sacrificing quality or service standards.
- Contributed to the successful launch of new products and services through rigorous testing and quality assurance checks.
- Streamlined internal communication by implementing centralized data management tools, enhancing accessibility across departments while reducing redundancies or errors associated with outdated information sources.
- Enhanced client satisfaction by providing exceptional customer support and addressing concerns promptly.
- Developed comprehensive project plans for successful execution of various business initiatives, ensuring timely completion and within budget constraints.
- Provided expert guidance in the development of strategic business plans, setting realistic goals and timelines for achievement.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Established strong relationships with key stakeholders, fostering a collaborative environment conducive to achieving shared goals.
- Collaborated with cross-functional teams to develop comprehensive project plans, ensuring timely delivery of key milestones.
- Maintained a keen awareness of industry trends and developments, allowing for proactive adaptation of operational strategies accordingly.
- Enhanced data accuracy through meticulous attention to detail in data management tasks.
- Optimized operational efficiency by analyzing and streamlining processes.
- Reduced risk exposure by conducting thorough risk assessments and developing mitigation strategies.
- Strengthened communication between departments, facilitating a seamless flow of information for faster decision-making processes.
- Increased cost savings by identifying areas for process improvement and implementing cost-effective solutions.
- Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
- Worked with engineers and technical staff to recommend hardware and software adjustments and resolve design flaws.
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Supported supervisor and associated team members to maintain system functionality.
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity in branches resulting in (customer journy , workflows )
- participation in enchanting electronic branches services , managing all workflow for it's operational and developing
Trainer for Flex Cube V.12
National Bank Of Egypt
01.2016 - 02.2017
- Developed customized training materials for new system "FLEXCUBE V.12", ensuring relevance to the target audience.
- Coached employees on best practices, providing constructive feedback to support their information and how to execute transactions in the FC.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Operation Specialist
National Bank of Egypt
02.2013 - 12.2015
- Ensure proper support in all back office transaction for departments in branch (execute all transfer transaction , all journal entry transaction and complete all customer service transaction)
- Ensured compliance with industry regulations, minimizing risk exposure for the organization.
- Maintained up-to-date knowledge of industry regulations, supporting the bank in compliance efforts.
- Ensured timely completion of tasks with strong attention to detail, contributing to a well-functioning back office team.
Teller
National Bank of Egypt
07.2009 - 01.2012
- Conducted regular self-assessments of performance to identify areas for growth or improvement within the role of a Teller.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Financial Analyst
Americana Company
1 2008 - 06.2009
- Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
- Promoted optimal capital structure management by performing detailed debt analysis and making strategic recommendations.
- Strengthened relationships with external partners through timely communication and collaboration.
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
- Enhanced forecasting accuracy through the development of sophisticated financial models and tools.
- Identified new investment opportunities through thorough due diligence and evaluation of growth potential.
- Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Evaluated proposed projects'' ROI using NPV, IRR, and other financial metrics, helping prioritize initiatives with maximum value potential.
- Determined pricing, margins and risk factors for active and proposed projects.
- Provided strategic planning advice and financial oversight for corporate stakeholders.
Education
Bachelor of Accountancy - Commerce
Cairo Universtiy
Giza 07.2003 - 07.2007
Skills
- Organizational Development
Strategic Planning
Report Preparation
Presentation Skills
Project Management
Training and mentoring
Planning and execution
Business Analysis
Data Analytics
Operations Management
Business process improvement
Organizational Development
Education Achievement
- 07/2003, Sanawaya A'mma, 90.5%
- 2007, Faculty of commerce Cairo University, 74%
Computer
- Have a course in:
- Windows XP and excellent knowledge about windows vista
- Hardware from faculty of engineering (Cairo University)
- Microsoft Office 2003 (Excel, world, Outlook, PowerPoint, access) from KIT
- Computer programming from AGC (level 6)
- Very good in using computer system & highly qualified in using oracle accounting system.
- Have international computer drive license (ICDL).
Home No
0233799855
Military Service
Expiry
Id No
2102293
Personal Information
- Date of Birth: 01/03/1986
- Nationality: Egyptian
- Marital Status: Married
References
Available upon request
Extracurricular Activities
2005 conference on marketing, economic and, trade (comet). 2006 have a course in faculty of economics and political science in association with SIFE about how to take a step in free work. 2006&2007 market Egyptian stock exchange (MESE). 2007 Arab league model United Nations (ALMUN). 2007 academic member in Egyptian stock market simulation (ESMS). 2007 Head of Middle East development committee in world economic forum simulation (WEFS).
Timeline
Trainer for Flex Cube V.12
National Bank Of Egypt
01.2016 - 02.2017
Operation Specialist
National Bank of Egypt
02.2013 - 12.2015
Teller
National Bank of Egypt
07.2009 - 01.2012
Bachelor of Accountancy - Commerce
Cairo Universtiy
07.2003 - 07.2007
Business Support for Branches
National Bank Of Egypt
3 2017 - Current
Financial Analyst
Americana Company
1 2008 - 06.2009
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