Hashem Gamal
Kafr Elzyat
Overview
5
5
years of professional experience
Work History
Assistant Income Auditor
Experience Kirosiz Parkland
02.2021 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Monitored hotel's budget and financial records.
Education
Faculty Of Commerce Tanta University - Accounting
Tanta University
Tanta 07.2021
Skills
- Problem-Solving
- Strong Work Ethic
- Night Audit Reports
- Balancing Transactions
- End-of-Day Processes
- Revenue monitoring
- Ledger Updates
- Opera PMS
- Excel -word
Languages
Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Assistant Income Auditor
Experience Kirosiz Parkland
02.2021 - Current
Faculty Of Commerce Tanta University - Accounting
Tanta University
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