Hashem Mohamed

1- Managing Technical team of engineers and technicians to deliver IT & Telecom Projects .
2- Managing the technical cooperation between vendor partners and the customers .
3- Provides Pre-Sales solutions , technical advice , support for both new and existing customers .
4- Acting as a technology/ technical knowledge consultant towards customers .
5- Supporting Project Management team with technical Consultancy towards Customers and Mobile Network Operators .
6- Managing Support & Operation team with all Tier 1 & Tier 2 Duties.
7- Managing knowledge transfer / training / career development plans .
8- Cooperate with Dev-ops engineers for testing new applications and Infrastructures .
9- Managing Delivery Team Integration & Commissioning & Installations & Site Acceptance Tests
( Telecommunication Mediation Solutions & Lawful Interception Monitoring Centers & Open Source Intelligence & Big Data Analysis & Location Based Services ) .

1- CSR Handling for CS & vIMS Nodes .

2- S/W Upgrade for CS and vIMS Nodes .

3- Emergency Handling & Onsite Support .

4- H/W Maintenance and H/W Replacement .

5- Capture traces on vIMS Core nodes for troubleshooting.

6- Lawful Interception Technical Pre-sales and Consultant .

1- Managing configurations of MSS/IMS architecture .

2- Performing all required testing scenarios for IMS/MSS functionality
acceptance.

3- Preparing DT Scripts for expansions & new services & reallocation on IMS/MSS.

4- Participating in the lunch of the VOLTE for Etisalat Egypt operator.

5- Lawful Interception Technical Pre-sales and Consultant .

6-Integration and testing activities related to Lawful Interception for Legal Authorities and Mobile Operators.

7- Attend project meetings and workshops to clarify of DT scope .

8- Support customer for implementing new integrated services and projects.

1- Planning and Preparing all the required Data transcripts needed for serving the requests from the Core Planning and Products &
Services teams, Following up with vendors Ericsson/ Huawei / NSN for the acceptance progress of New Nodes.

2- Lawful Interception function Integration on MSC BC`s & MGW with Different Monitoring Centers ATIS & ERCOM
Using the X1/X2/HI3 Interfaces.

3- Handling Cross functional Activities, performing regular follow up for different impact systems (VPN, RBT , USSD ,
SMSC ,PBX, Etc ) .

4- Implementing all required Dimensioning and rerouting traffic on live nodes to ensure network quality.

5- Performing Hardware Acceptance and Functional testing for new nodes.

1- Implementing & Integrating the New 3G, 3G Expansions, UMTS Sites and finally the LTE Technology.

2- Managing & following up with the vendor teams from Ericsson and Huawei to achieve the requested Target.