Senior supervisor
Hassaan Abdalla
Food And Beverage senior supervisor
Overview
1
1
1
1
Administration
1
1
Assistant manager
34
34
years of professional experience
Work History
Food and Beverage Senior Supervisor
Oberoi Hotel And Resorts
Cairo, Cairo
10.1991 - 02.2018
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Identified underperforming areas and implemented effective process improvements.
- Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
- Assumed responsibility and oversight for hiring, onboarding and mentoring new staff members.
Administration
Rivan
Cairo , Egypt
04.2018 - 09.2022
- Streamlined processes for increased efficiency in claims management and benefits administration.
- Streamlined server administration tasks through automation using PowerShell scripts and other tools.
- Reduced medication errors through meticulous attention to detail in the administration process.
- Assisted in budget prep, expenditure review, and budget administration.
Assistant manager
Hadrmout & Elsmmar
Cairo , Egypt
10.2023 - 07.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
403.5 - شعبة عامة
Al-Helmeya Commercial Military Secondary School
AlSayida Zainab 10.1983 - 07.1986
Skills
Staff oversight
Coaching and mentoring
Compliance understanding
Training content creation
Timeline
Assistant manager
Hadrmout & Elsmmar
10.2023 - 07.2025
Administration
Rivan
04.2018 - 09.2022
Food and Beverage Senior Supervisor
Oberoi Hotel And Resorts
10.1991 - 02.2018
403.5 - شعبة عامة
Al-Helmeya Commercial Military Secondary School
10.1983 - 07.1986