Hassan Abdel Gawad

Retail Sales Manager

Elaraby Group

04.2020 - Current

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Managed day-to-day And follow up on the monthly sales plan achievement rates
Addressed customer complaints professionally and efficiently, resulting in satisfied.
Conducted regular staff meetings to discuss goals, progress toward targets, and areas needing improvement or focus for the entire team.
Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.
Developed strong customer relationships through attentive service and interact with customer requirements.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Boosted sales performance by implementing effective visual merchandising and store layouts.
Recruited, hired and trained [170] associates to develop into productive team members with excellent product knowledge.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Developed sales incentives that motivated team members to reach their full potential, resulting in higher overall performance.
Worked closely with upper management to develop short-term and long-term goals , aligning objectives with the company''s mission and vision.
Implemented loss prevention strategies which reduced shrinkage Items significantly over time.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Collaborated with other department managers to that maximized selling .
Coordinated special events with customer such as promotional activities .
Resolved problems with high-profile customers to maintain relationships and increase Mutual benefits.
Implemented systems and procedures to increase sales.
Built relationships with customers and community to establish long-term business growth.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Drove sales by developing multi-million dollar contract sales.