Hassan Abdel Sattar
Helwan,Cairo Governorate
Summary
Accomplished professional with extensive expertise in organisational effectiveness and strategic planning. Proven track record in enhancing operational efficiency through performance metrics evaluation and process implementation. Skilled in business development, contract negotiation, and client relations, with a strong focus on leadership development and team leadership. Adept at coordinating staff training and development, ensuring compliance with HR policies and procedures, and driving initiatives for health and safety compliance. Proficient in Microsoft Office Suite, budgeting, financial analysis, and advanced negotiation techniques. Committed to fostering a culture of continuous improvement and excellence within organisations.
Seasoned professional with focus on management and team leadership. Capable of driving business growth and enhancing operational efficiency through innovative strategies and management techniques. Unique skill set includes strategic planning, problem-solving, and staff development.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work history
Associate manager
Nestle EG
New Cairo, Cairo Governorate
01.2024 - 12.2025
- Assisted in developing and implementing marketing strategies to enhance brand visibility.
- Coordinated cross-functional teams to ensure alignment on project objectives and timelines.
- Managed inventory levels and distribution processes to optimise supply chain efficiency.
- Conducted market research and analysis to identify emerging trends and consumer preferences.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Monitored health and safety measures for guaranteed compliance.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Led and managed administrative staff to maintain smooth daily operations.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Evaluated operational performance metrics, analysing KPIs to uncover areas in need of improvement.
- Trained and mentored new hires, supporting onboarding process to promote mastery of job-specific skills.
- Allocated resources to meet business demand, staffing high-volume shifts with top-quality talent.
- Managed diverse teams to enhance operational efficiency and ensure adherence to quality standards.
- Developed and implemented training programmes to improve employee skills and knowledge.
- Led cross-functional projects aimed at streamlining processes and enhancing productivity.
- Collaborated with stakeholders to align strategic initiatives with organisational goals and objectives.
Merchandiser supervisor
Nestle EG
New Cairo, Cairo Governorate
11.2019 - 12.2023
- Supervised visual merchandising strategies to enhance product displays across various retail locations.
- Coordinated inventory management processes to ensure optimal stock levels and reduce wastage.
- Collaborated with marketing teams to implement promotional campaigns and drive customer engagement.
- Trained and mentored junior staff on best practices for merchandising and customer service.
- Managed stock levels across multiple stores, avoiding overstocking or understocking issues.
- Reviewed sales performance data regularly to inform future merchandising decisions.
- Supervised all aspects of visual merchandising, enhancing customer experience.
- Trained new staff members in merchandising procedures and standards.
- Monitored competitors' activities to stay ahead of market trends.
Trade marketing associate
nestle EG
New Cairo, Cairo Governorate
01.2019 - 10.2019
- Developed trade marketing strategies to enhance brand visibility across multiple channels.
- Collaborated with cross-functional teams to ensure alignment on promotional campaigns and product launches.
- Analyzed market trends and consumer behaviour to identify opportunities for brand growth.
- Managed relationships with key retailers to optimise product placement and promotional activities.
Sales supervisor
Bonjorno Cafe
New Cairo, Cairo Governorate
01.2014 - 12.2018
- Led a team of sales associates to enhance customer service and improve sales techniques.
- Trained new staff on product knowledge and effective selling strategies to increase customer engagement.
- Developed and implemented sales strategies that aligned with company goals to maximise team performance.
- Coordinated daily operations to ensure efficient workflow and optimal inventory management practices.
Sales executive
Bonjorno Cafe
New Cairo, Cairo Governorate
05.2009 - 12.2013
- Developed strong relationships with customers to enhance loyalty and satisfaction.
- Implemented effective sales strategies to promote new menu items and seasonal offerings.
- Trained and mentored junior staff to improve product knowledge and customer service skills.
- Collaborated with management to organize promotional events and boost foot traffic.
- Managed inventory levels to ensure product availability and minimize waste.
- Delivered engaging sales presentations at industry events to attract potential customers and partners.
- Developed strong customer relationships through effective communication and personalized service.
Sales executive
Dania FMCG
Makkah,, Saudi Arabia
02.2007 - 02.2009
- Developed strong relationships with customers to enhance loyalty and repeat business.
- Provided expert product knowledge to assist customers in making informed purchasing decisions.
- Implemented effective sales techniques to drive revenue and improve overall sales performance.
- Trained and mentored new team members to ensure high standards of service and product knowledge.
- Resolved customer complaints and queries promptly to ensure satisfaction and retention.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Led training sessions for new sales staff to enhance product knowledge and service skills.
Sales executive
Mansour Group
Maadi Cornish, Cairo Governorate
11.2005 - 01.2007
- Developed strong relationships with customers to enhance loyalty and retention.
- Assisted in training new sales staff to ensure consistency in service delivery.
- Implemented effective sales strategies to increase product visibility and customer engagement.
- Collaborated with team members to create a welcoming environment for patrons.
- Developed strong customer relationships through effective communication and personalized service.
Sales executive
Green lande
New Cairo, Cairo Governorate
01.2000 - 01.2005
- Developed strong relationships with customers to enhance their overall experience.
- Provided exceptional service to patrons, ensuring satisfaction and repeat visits.
- Collaborated with team members to maintain high standards of cleanliness and organisation.
- Engaged in upselling techniques to promote menu items and increase customer sales.
Education
Bachelor of Commerce - Accountant
Cairo University
Cairo 10.2000 - 06.2004
Skills
- Organisational effectiveness
- Performance metrics evaluation
- Operational efficiency techniques
- Business development
- Process implementation
- Staff training coordination
- Microsoft Office Suite expertise
- Contract negotiation
- Strong communication
- Staff development
- HR policies and procedures
- Employee training
- Customer relationship management
- Performance monitoring
- Advanced negotiation
- Leadership development
- Client relations
- Time efficiency
- Budgeting and financial analysis
- Initiative taking
- Health and Safety Compliance
- Team Leadership
- Leadership skills
- Strategic planning
Timeline
Associate manager
Nestle EG
01.2024 - 12.2025
Merchandiser supervisor
Nestle EG
11.2019 - 12.2023
Trade marketing associate
nestle EG
01.2019 - 10.2019
Sales supervisor
Bonjorno Cafe
01.2014 - 12.2018
Sales executive
Bonjorno Cafe
05.2009 - 12.2013
Sales executive
Dania FMCG
02.2007 - 02.2009
Sales executive
Mansour Group
11.2005 - 01.2007
Bachelor of Commerce - Accountant
Cairo University
10.2000 - 06.2004
Sales executive
Green lande
01.2000 - 01.2005