Hassan Ali Hassan
Senior Supervisor Housekeeping
Assiut
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Look for an exciting challenge.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Housekeeping Senior Supervisor
JAZ Shram Dreams
12.2023 - Current
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
- Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Assessed problems and conflicts and resolved independently.
- Reduced employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
- Established and maintained filing systems, retrieved data using [Software] and prepared management reports.
Housekeeping Supervisor
Sharm Dreams Resort
01.2019 - 12.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Worked with front desk to respond promptly to all guest requests.
- Increased employee performance through effective supervision and training.
Psst Control Supervisor
Hilton
01.2014 - 12.2018
- Directed a team of pest control technicians, providing training and supervision for optimal performance.
- Enhanced customer satisfaction by promptly addressing and resolving pest issues in residential and commercial properties.
- Collaborated with other departments to develop integrated pest management plans for clients.
- Established partnerships with local vendors to secure competitive pricing on supplies without sacrificing quality.
Education
Bachelor of Agriculture - Bachelor of Agriculture
Ain-Shams University
Ciro Egy 04.2001 -
Skills
Employee Supervision
Timeline
Housekeeping Senior Supervisor
JAZ Shram Dreams
12.2023 - Current
Housekeeping Supervisor
Sharm Dreams Resort
01.2019 - 12.2023
Psst Control Supervisor
Hilton
01.2014 - 12.2018
Bachelor of Agriculture - Bachelor of Agriculture
Ain-Shams University
04.2001 -
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