Hassan Ali Hassan
Senior Supervisor Housekeeping
Assiut
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Look for an exciting challenge.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Housekeeping Senior Supervisor
JAZ Shram Dreams
12.2023 - Current
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
- Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Assessed problems and conflicts and resolved independently.
- Reduced employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
- Established and maintained filing systems, retrieved data using [Software] and prepared management reports.
Housekeeping Supervisor
Sharm Dreams Resort
01.2019 - 12.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Worked with front desk to respond promptly to all guest requests.
- Increased employee performance through effective supervision and training.
Psst Control Supervisor
Hilton
01.2014 - 12.2018
- Directed a team of pest control technicians, providing training and supervision for optimal performance.
- Enhanced customer satisfaction by promptly addressing and resolving pest issues in residential and commercial properties.
- Collaborated with other departments to develop integrated pest management plans for clients.
- Established partnerships with local vendors to secure competitive pricing on supplies without sacrificing quality.
Education
Bachelor of Agriculture - Bachelor of Agriculture
Ain-Shams University
Ciro Egy 04.2001 -
Skills
Employee Supervision
Staff Development
Technical reviews
Data Analysis
Training content creation
Employee Motivation
Training and mentoring
Priority management
Waste Reduction
Teamwork and Collaboration
Contract Management
MS Office
Time management abilities
Professional and Courteous
I work efficiently as a coordinator for managing the housekeeping department, following up on emails, coordinating lost and found, following up on vacations, and general coordination of the administration
Timeline
Housekeeping Senior Supervisor
JAZ Shram Dreams
12.2023 - Current
Housekeeping Supervisor
Sharm Dreams Resort
01.2019 - 12.2023
Psst Control Supervisor
Hilton
01.2014 - 12.2018
Bachelor of Agriculture - Bachelor of Agriculture
Ain-Shams University
04.2001 -