HASSAN MOHAMED EL SHAHIR
ALEXANDRIA,EGYPT
Summary
Industrial & Management Engineer offering over than 20 years of successful Engineering Experience in the sales & Operation field of (CATERPILLAR) Heavy Equipment Machines and Power System, also professional with CAT Product Support or after sales support looking for customer needs with creating new proactive strategies to our sales force. The same experience transferred in my carrier change when worked in the FMCG field with (Unilever) Associated with Unilever since June 2014 as Demand Planning Manager Gulf and working with (Glanbia performance nutrition) as a Regional Country Manager.
Overview
19
19
years of professional experience
Work History
Regional Sales Manager
Teckman Heavy Equipment
, Egypt
2024.01 - Current
- Company Overview: Teckman is the authorized dealer for multiple manufactures over the world.
- Leading sales operations, drive revenue growth and strengthen market position in Egypt.
- Develop and execute a comprehensive sales strategy for our brands to meet and exceed revenue targets.
- Lead, motivate and mentor a high performing sales team to achieve organizational objectives.
- Identify and capitalize new market opportunities by expanding distribution networks.
- Collaborate with cross functional teams to align sales strategies with overall business goals ensuring market adaptability and resilience.
- Build and maintain long term relationships with our customers and ensuring mutually beneficial partnership.
- Monitor sales performance, analyze market trends, and provide insights to guide decision making and optimize revenue generation.
- Oversee the financial performance of the sales division including revenue, margins, and expenses. Analyze P&L reports to identify opportunities for cost optimization and profitability improvement.
- Act as the brand ambassador, ensuring company's values and vision are reflected across all sales activities.
- Teckman is the authorized dealer for multiple manufactures over the world.
- JCB (UK)
- INMESOL Generators (Spain)
- Airman compressors (Japan)
- HELI forklifts (China)
- Donaldson filters
- Renault Trucks (France)
Regional Country Manager
Glanbia performance nutrition
, Egypt
2018.11 - 2024.06
- Handling our business in Egypt & North Africa with managing our distributors through the market studies, pricing & costing (P&L) and registering new products plus opening new markets with new sales channels through generating horizontal & vertical sales customers.
- Grow the sales of GPN Brands BSN, ON, ISOPURE with existing dealers and stores as well as identifying new sales opportunities in the region.
- Effectively manage a portfolio of accounts ensuring revenue targets are reached and customers relationships are built according to growth plans and KPI s.
- Managing more than 30 M$ revenue Target yearly.
- Take orders, track distribution efficiency, assortment availability, brand blocks with messaging and POS merchandising from dealers and key retailers.
- Managing some of the key projects in the Specialty channel and cross functional working with Head Office teams in Supply Chain, Marketing, Finance.
- Lead and guide the distributor sales staff on best practices, promotional activity and work in partnership to identify opportunities to grow.
- Prepare forecasts and budgets for on-going and new business customers.
- Establish strong relationships with store managers and in-store staff to develop GPN partnership model.
- Track competition activities and suggest/ devise pre-emptive programs to counter at shop floor level.
- Monitor execution efficiency and conduct store audits to maximize shelf share for GPN brands.
- Monitor fill rates on a weekly basis for all customers.
- Track and report on grey market products.
- Define, implement and drive commercial proposals for customers.
- Attend trade fairs and events as required to generate leads and build relationships.
- Jointly develop and implement sales & marketing programs for customers.
- Contribute to reporting, planning and managing the competitor market.
- Manage sales and distribution teams on the ground in the region.
Demand Planning Manager Gulf
Unilever
2016.06 - 2018.11
- Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function, review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
- Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions & Utilize a collaborative and consensus approach by working with Sales, Marketing and Customer Finance to obtain and ensure that current and accurate information is used for demand forecast.
- Implementation of S&OP-process cross-countries.
- Own and facilitate company sales forecasting and demand management processes.
- Responsible for primary operations between factories and distributors.
- Complexity reduction by SKU rationalization and process simplification.
- Continuous improvement in KPI's, processes and change management.
- Cross-functional interface internal and external.
- Develop base demand and new product demand plan.
- Ensure event management plan OTIF.
Key Account Manager GT Northern Emirates
Unilever
2014.06 - 2016.06
- This role is to handle $5.2Million in N.E by providing leadership to a team. The primary role is to effectively plan / manage all channels self-service, groceries and HTS with deployment of resources, in order to meet agreed brand and business.
- To drive value / volume growth by translating country level plans into implementable brand / SKU level, channel-wise action plans.
- Develop and implement appropriate in-market trade schemes and promotions to achieve brand objectives.
- Design quarterly cover plans to discuss and implement to fill coverage gaps; monthly sales targets.
- Monitor customer performance (Channel wise) through Sales tracker, Account Investments Vs Sales %.
- Verify Monthly Stock & Sales reports to ensure adequate stock and resolve overstocking issues, if any.
- Regular trade visits across channels to ensure product visibility, availability, pricing, perfect store and promotions followed by reports and action plans.
Power system, Construction & After Sales Manager
MANTRAC Group-Iratrac
2012.06 - 2014.06
- Responsible for selling the products under DELTA Company, those products was SEM in machine sector build by Caterpillar & Perkins in power system, also handling all the sales operations, finance and credit facility with our Key Account customers.
- Seeking new business opportunities with local & foreign investors.
- Maintaining current customer relations through regular visits, onsite, inspections, customer training programs and seminars.
- Managing Customer complaints and feedbacks. Via hotline reports and direct submission Monitoring of the progress for the follow up with each customer.
- Planning Required needs inventory for contracted customers, based on equipment types and S/N and forecasted hours (SMU) and KM of usage.
- Maintaining the Maintenance Schedule plans, by optimizing resources vs. forecasted Maintenance plan minimizing idle time for staff and resources.
Product Support Sales Supervisor - (After Sales Support)
MANTRAC Group-Iratrac
2010.01 - 2012.06
- Responsible for the spare parts sales and products of Caterpillar also responsible for setting the action plans to my team so they can approach and secure new business for the division and make sure that my team is well communicated with their customers to gain their satisfaction and approach our target smoothly.
- Monthly Sales reports submitted to my senior managers showing the sales figures with site progress and any support need to win big deals.
- Open new sales opportunities through valued recommendations to our customer.
- Ordering the Parts need for any troubleshooting and fixing the fleet problems.
- Update our customer with daily delivery report showing the status of back order parts.
- Working closely with our inventory team to order the parts need in our warehouse to avoid any probability of down machine and increase the availability time.
- Monitoring Machine health using Caterpillar advanced S.O.S reports.
- Providing Customer with Technical Consultancy.
- Monitoring customer's progress on site and recommending future needed applications of machines, training and needed parts.
- Tracking of all spare parts stock and back orders with slow movements items and follow up with logistic team to ensure adherence to targeted lead time.
Senior Product Support sales Engineer-(After Sales Support)
MANTRAC EGYPT
2009.01 - 2010.01
- Responsible for the spare parts sales and products of Caterpillar and (Bucyrus O&K Excavators) to high profile clients such as (Sukari Gold Mining-Centamin, Capital Drilling, BARMINCO UNDERGROUND MINING and Gipsland limited), also responsible for setting the action plans to my team so they can approach and secure new business for the division and make sure that my team is well communicated with their customers to gain their satisfaction and approach our target smoothly. I was located on Sukari Gold Mine site so we can provide our customers quick and high-quality services through following activities.
- The contributing to the achievement of revenue, parts sales and customer engagement through effective sales process management, increasing customer retention and efficient distribution strategy, also seeking out and targeting new sales opportunities.
- Checking the customer Warehouse on daily basis so can discover any competitor products with drawing a technical comparison between our product and the competitor's one.
- Sales opportunities for other sectors in our company (Generators, new Machines and used machines) by recommending the customers with the best solutions and connecting them to the right people in sales departments and also getting the competitors' offers through strong relationship with the customer.
Product Support sales Engineer-(After Sales Support)
MANTRAC EGYPT
2006.06 - 2009.01
- My sales role includes offering products and services to my clients that can fulfill their immediate needs, also followed up by supporting the equipment that we provide to our clients.
- Required to draw comparisons between our products and our competitors.
- Settling the financial statement and finalize the pending invoices.
- Building tracking system can show the status of important orders.
- Sending recommended Add to stock parts list to ensure parts availability in our warehouse.
Education
B.Sc. Degree - Industrial and Management Engineer
Arab Academy for Science and Technology (AAST)
Alexandria, EgyptSkills
- Sales Management
- Communication
- Customer Service
- Sales Process Knowledge
- Auto Sales Processes Understanding
- Insurance Product Understanding
- Automotive General Management
- Adaptability
- Coaching
- Project Management
- Risk Management
- Partnership Building
- Quality Control
- Interpersonal Skills
- Teamwork
- Planning
- Presentation Skills
- Supply Chain Coordination
- Collaborative Approach
Other Particulars
Native Language Arabic & Fluent English, Excellent Knowledge of Microsoft Windows XP and Office
Expertise Profile And Skills
A proven sales background within a Business to Business Automotive sales environment., Excellent communication and sales ability., Exceptional standards of customer service and professionalism maximize every sales opportunity and build long term business relationships with all our customers., Strong knowledge of Sales process, structure, systems and methodology., Understanding of Auto Sales Processes (dealer level)., Insurance product and process understanding., Automotive General Management Experience within Franchised environment., Go the extra mile to satisfy customers without hindering the Company's interest and policies., Adapt to and work effectively with a variety of situations, individuals or groups., Coach the members of the team in good work practices., Communicate clearly and effectively, both verbal and written., Define scope, plan resources & activities, prepare budgets, develop schedules and implement controls., Analyze and manage risks, forecast benefits, build partnerships, and create operational synergies., Lead project team, monitor & review progress, implement & manage changes, and control quality., Adapting to constant change and new procedures., Active involvement, encouraging and motivating others and meeting new people., Proactive, hardworking, motivated approach., Good team player, experienced in a professional, high pressure, working environment., Planning agendas and meetings, giving formal presentations, expressing personal ideas orally to individuals or groups, developing plans for Sales projects and collaborating on ideas., Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions., Utilize a collaborative and consensus approach by working with Sales, Marketing and Logistics to obtain and ensure that current and accurate information is used for demand forecasts.
Military Status
Exempted
Residence Location
ALEXANDRIA, EGYPT
Number Of Dependents
2
Accomplishments
- 2018-2019 established Glanbia's business model in Egypt and North Africa from scratch handling more than 300 SKU and started the sales and operation process to invade the market and achieve the revenue target.
- 2013 moved to Delta El Rasheed a sister company in Iraq as the power System and Construction Sales Manager talking responsibility for all Iraq Region. Succeeded to help in making Delta el Rasheed the authorized dealer for Perkins in Iraq and strongly invade the Market.
- 2011-2013 I took the responsibility for south Iraq to setup the product support team there and achieved the revenue target.
- 2010 - 2011 Setting up CAT product support team for Iraq (Kurdistan), and achieved the Revenue Target.
- 2008 - 2010 Start up for Mining Sector in Egypt, Marsa Allam.
Personal Information
- Date of Birth: 03/15/82
- Nationality: Egyptian
- Driving License: Valid
- Marital Status: Married
Education And Professional Development
- B.Sc. Degree, Industrial and Management Engineer, Arab Academy for Science and Technology (AAST), 2005
- Introduction of Mining Operation Business, MANTRAC GHANA
- Training Courses in Time Management, Negotiation Skills, Presentation Skills, Special selling skills & Creative Thinking, MANTRAC EGYPT
- Training on CAT Engine & Preventive maintenance products, MANTRAC EGYPT
- CAT Oil Training, MANTRAC Egypt
- Counselor Sales Person, MANTRAC EGYPT
- The leadership development program, UBS
- Building High Performance, Voice for Human Development
- Stepping Stones of Leader Ship, Voice for Human Development
- Accountability That Works, problem Solving & Decision Making, Voice for Human Development
- The Art of Effective Delegation, Voice for Human Development
- The New Business of Paradigm, Voice for Human Development
Senior Profile
Industrial & Management Engineer offering over than 20 years of successful Engineering Experience in the sales & Operation field of (CATERPILLAR) Heavy Equipment Machines and Power System, also professional with CAT Product Support or after sales support looking for customer needs with creating new proactive strategies to our sales force. The same experience transferred in my carrier change when worked in the FMCG field with (Unilever) Associated with Unilever since 06/01/14 as Demand Planning Manager Gulf and working with (Glanbia performance nutrition) as a Regional Country Manager.
Languages
Arabic
First Language
English
Proficient
C2
Timeline
Regional Sales Manager
Teckman Heavy Equipment
2024.01 - Current
Regional Country Manager
Glanbia performance nutrition
2018.11 - 2024.06
Demand Planning Manager Gulf
Unilever
2016.06 - 2018.11
Key Account Manager GT Northern Emirates
Unilever
2014.06 - 2016.06
Power system, Construction & After Sales Manager
MANTRAC Group-Iratrac
2012.06 - 2014.06
Product Support Sales Supervisor - (After Sales Support)
MANTRAC Group-Iratrac
2010.01 - 2012.06
Senior Product Support sales Engineer-(After Sales Support)
MANTRAC EGYPT
2009.01 - 2010.01
Product Support sales Engineer-(After Sales Support)
MANTRAC EGYPT
2006.06 - 2009.01
B.Sc. Degree - Industrial and Management Engineer
Arab Academy for Science and Technology (AAST)