Spoken-Word Poetry
Hatem Ahmed Mohamed Hafez El Shouky
Credit & Collection Assistant Manager
Summary
Patient Credit Manager possessing vast understanding of credit reporting agencies and in-depth knowledge of Credit, . Bringing 12-year background managing credit files, analyzing credit applications and monitoring credit reviews. Comfortable working in team-setting and using logical approaches to find best solutions to complex problems.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Credit Manager
Contact
Cairo
05.2011 - Current
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
- Reviewed and analyzed loan procedures.
- Collaborated with management to evaluate credit strategies and develop improvements.
- Streamlined processes for early identification of potential credit system and monitoring problems.
- Referred delinquent accounts to collections department or outside resources.
- Compiled data critical to analysis of annual bad debt.
- Developed strategies to expedite payments and customer resolutions.
- Optimized credit approval and collection processes, improving operational efficiencies .
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Used a special company software to perform credit appraisals, document verification and loan approvals.
- Monitored accounts for signs of fraud and non-payment issues.
- Negotiated settlements and payment terms with customers and delivered customized payment plans.
- Obtained and interpreted financial statements to assist in credit limit reviews.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Education
Bachelor of Commerce - Accounting
Faculty Of Commerce
Cairo University 09.2005 - 09.2009
Skills
Credit reports
Policy application
Investigations
Fraud knowledge
Sales proficiency
Proficient in [English]
Performance monitoring
Appraisal review
Application verification
Risk Assessment
Cultural Awareness
Training and Development
Critical Thinking
Clerical Support
Interests
Spoken Word Poetry
Spoken Word Poetry
Timeline
Assistant Credit Manager
Contact
05.2011 - Current
Bachelor of Commerce - Accounting
Faculty Of Commerce
09.2005 - 09.2009