With over 18 years of unwavering dedication to the dynamic landscape of digital and alternative
finance, My career journey has taken me through the intersections of telecom, traditional banking,
and Fintech, providing me with a unique perspective on the evolution of financial services. Throughout
My professional life, I have been at the forefront of transformative initiatives, pioneering innovation in
the financial industry. My journey began in the telecom sector, where I witnessed the nascent stages
of digital finance. My experience here laid the foundation for understanding the importance of mobile
platforms in delivering accessible and inclusive financial solutions. Transitioning to the banking sector, I
had the privilege of working with renowned financial institutions, where I navigated the complexities of
traditional finance. This experience armed me with invaluable knowledge about risk management,
regulatory compliance, and the importance of customer-centric approaches. My true passion,
however, lies in Fintech, Fintech has been a dynamic playground for pioneering solutions that bridge
the gap between conventional finance and the digital age. From groundbreaking payment platforms
to cutting-edge lending solutions, I've driven innovation that empowers individuals and businesses. As
an Expert in the digital finance and payment products field, I am committed to pushing the
boundaries of what is possible in the world of digital and alternative finance. My mission is to create an
inclusive, efficient, and transparent financial ecosystem, leveraging the latest technologies, data
analytics, and partnerships to provide accessible and affordable financial services to all. My journey
has been marked by adaptability, resilience, and an unwavering commitment to making a positive
impact in the digital financial industry.
Experienced leader with strong background in guiding teams, managing complex projects, and
achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and
aligning efforts with organizational goals. Known for collaborative approach and commitment to
excellence.
Strategic Leadership:
Lead the conceptualization, development, and execution of fintech and digital financial services strategies, driving innovation and growth across mobile wallets, prepaid cards, and consumer finance products.
Product Development & Launch:
Oversee end-to-end product lifecycle management, from ideation and regulatory approvals to go-to-market strategy and customer acquisition for digital payment solutions like mobile wallets and prepaid cards.
Partnership Management:
Build and maintain strong relationships with banks, financial institutions, fintech partners, and regulators to ensure seamless collaborations, compliance, and market expansion.
Customer Experience Optimization:
Design and implement customer-centric financial products that enhance user experience, ensuring seamless digital interactions and value-added services.
Regulatory Compliance:
Ensure adherence to local and regional financial regulations, navigating complex compliance landscapes and securing necessary approvals for fintech solutions.
Market Expansion & Growth:
Lead market entry strategies for fintech services, including launching new financial services in diverse markets across the MENA region, with a strong focus on scalability and customer demand.
Financial Inclusion Advocacy:
Develop solutions aimed at increasing financial inclusion by introducing accessible and innovative financial services to underserved populations, particularly in emerging markets.
Digital Transformation:
Drive digital transformation initiatives within organizations, aligning fintech innovations with long-term business objectives to enhance operational efficiency and competitiveness
Key Executive Responsibilities:
-Serving as the most senior executive after the CEO, with full ownership of the consumer business strategy, execution, and P&L performance.
-Leading all core business verticals including Growth Marketing, CVM, Consumer Sales & Retail, Customer Experience, Business Operations, Customer Support, and Project Management.
-Driving the company’s commercial agenda from customer acquisition either through retail Branches or by partnering with agent banking vendors like Fawry& Aman and engagement to retention and monetization through data-driven, high-impact growth strategies.
-Setting strategic direction and ensuring disciplined execution of key projects and initiatives across cross-functional teams.
-Overseeing the full consumer operations lifecycle, including retail distribution, call center, KYC and compliance operations, back office, and dispute resolution.
-Establishing and managing strategic partnerships and go-to-market strategies to unlock new growth opportunities and strengthen market positioning.
-Accountable for driving sustainable revenue growth, maximizing profitability, and ensuring alignment with the company’s long-term vision and KPIs.
-Playing as a key member of the executive leadership team.
Executive Management
Strategic Planning for Growth
Product Launch
Growth Strategies
Business Growth Strategies
Strategy
Monetization
Business Strategy
Commercial Management
Strategic Negotiations
Product Development
-Put Orange Egypt on the right track of the Fintech road map by putting a solid strategy and path for orange to launch a new financial services beside thier wallet such as ( Companion Card , Prepaid Card , Salary Advance & Consumer Finance , also helped them to add new value added services to thier wallet
-Built Halan Pay company from scratch to be a 360 payment company that has a solid and difersified portfolio of product such as Wallet , Card , Salary Advance , Payroll services , Remmitances , and Merchant /Acquiring business with Soft and Hard POS
-Led Halan Pay to be a profitable company with more than EGP120M net margin thorugh multiple actions such as :
- Led Alexbank's wallet to be the fastest and highest grwon wallet across mastercard platform in 2019
-Drove Alexbank's mobile payments business development strategy, increasing the bank's digital revenue by 25%
-Streamlined operational processes, resulting in a 60% improvement in customer transaction satisfaction
- Contributed to led Vodafone Cash in egypt to the the most dominant wallet in the market by :