Summary
Overview
Work History
Education
Skills
Maritalstatus
Military Service
Personal Information
Timeline
Generic

Hazem Mohamed

Cairo

Summary

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

9
9
years of professional experience

Work History

Supervisor Customer Care

SGH
1 2021 - Current
  • Supervises team members and all department areas to ensuring proper workflow.
  • Preparation of work reports and Department work plan
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in field.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Team leader receptionist

SGH
2019.01 - 2021.01
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Senior receptionist

SGH
2018.01 - 2019.01
  • Completed clerical duties and tasks for staff

Receptionist

Saudi German HOSPITAL Cairo
2017.05 - 2018.01

Checked patient insurance, made bills according insurance instructions and cash patients

customer services representative

Raya Contact Center
2016.01 - 2017.04

customer services representative

Ahgez Web Solutions
1 2013 - 1 2015

Education

Menoufia University

Skills

Staff Management

Operations Management

Process Improvement

Strategic Planning

[Software] experience [Microsoft Office - Web ]

Time Management

Problem-Solving

Multitasking

Maritalstatus

Marred

Military Service

Exemption

Personal Information

  • Date of Birth: 04/26/1993
  • Nationality: Egyptian

Timeline

Team leader receptionist

SGH
2019.01 - 2021.01

Senior receptionist

SGH
2018.01 - 2019.01

Receptionist

Saudi German HOSPITAL Cairo
2017.05 - 2018.01

customer services representative

Raya Contact Center
2016.01 - 2017.04

Supervisor Customer Care

SGH
1 2021 - Current

customer services representative

Ahgez Web Solutions
1 2013 - 1 2015

Menoufia University
Hazem Mohamed