Heba Abdallah Ahmed Mostafa

1) Recruitment and Talent Acquisition:

• Lead and manage the end-to-end recruitment process for all levels (junior, senior, and managerial).
• Develop and implement effective sourcing strategies to attract top talent.
• Coordinate with department heads to understand their hiring needs and job specifications.
• Conduct interviews and assess candidates based on company culture and job requirements.

2) Salary Administration:

• Oversee salary and compensation structure, ensuring it aligns with market standards & strategic goals.
• Manage payroll process
• Handle salary negotiations and offer letters for new hires.

3) Employee Documentation and Record Management:

• Maintain and update employee files and documents, ensuring confidentiality and compliance with data protection laws.
• Prepare necessary documentation for new hires (Contract), promotions, and other employee status changes.

4) Organizational Development:

• Implement and manage training and development programs to enhance employee skills and company growth.
• Contribute to the development of HR policies and procedures.
• Work on organizational culture initiatives to ensure a positive and productive work environment.

5) Employee Relations and Communication:

• Act as a point of contact for employee queries regarding HR policies and procedures.
• Foster a positive relationship between staff and management through transparent communication and conflict resolution.

6) Reporting and Compliance:

• Prepare HR reports for management review.
• Ensure all HR practices comply with labor laws and company policies.

7) Medical and Social Insurance:

• Administer medical insurance for employees, liaising with insurance providers.
• Ensure compliance with legal requirements regarding social insurance.
• Address and resolve any issues and reimbursements related to employee insurance benefits.

8) Banking and Financial Liaison:

• Facilitate communication with banks for employee account opening & issues.

• Responsible for developing HR systems for the client’s organizations.
• Conduct situational and data analysis to gain insight into the current state of business.
• Assist in the development and designing of organizational structure which promotes the growth of the organization.
• Create job descriptions & hire key positions to meet the client's request in the organization's new structure.
• Design and implement training and performance management programs.
• Creating Policies and Procedures which will enable clients to achieve their strategic goals.
• Consult with individuals and teams to solve organizational challenges.
• Provide direct advice, guidance, and oversight to executives, human resources departments, and managers.
• SAP Implementation (Success Factors)

1.Recruitment

• Overseeing end-to-end recruitment for blue-collar and white-collar positions across all organizational levels for three factories.
• Creating, updating, and posting job descriptions on various recruitment platforms and social media channels.
• Headhunting and sourcing candidates for key positions.
• Conducting HR interviews to assess experience and cultural fit, and administering tests to applicants.
• Preparing offer letters and handling salary negotiations with selected candidates.
• Coordinating with other departments to ensure new hires receive the necessary equipment (office space, laptops, mobile numbers, transportation).
• Sending rejection emails to unsuccessful candidates.
• Leading the orientation process for newly hired employees.
• Overseeing the appraisal process after the 3-month probation period.
• Conducting exit interviews and attempting to retain employees who intend to leave.
• Managing participation in employment fairs.

2. Training

• Developing an annual training plan for the entire organization.
• Coordinating and organizing training sessions, seminars, and team-building activities.
• Maintaining a training database for each employee, detailing all training sessions from their hiring date to resignation.

3. Organizational Development

• Establishing and regularly updating the organizational chart for the three factories.
• Revising company policies and procedures, making additions as needed.
• Proposing new employee benefits.

4. Performance Management

• Implementing annual performance appraisals for both blue-collar and white-collar employees.
• Collaborating with the managing director on setting and reviewing employee KPIs.
• Fostering positive work relationships and addressing employee concerns to support team goals.

5. Personnel Administration

• Monitoring and supervising daily attendance to ensure accurate payroll.
• Reviewing employee vacation and leave calculations for compliance with laws and regulations.
• Making decisions regarding certain employee matters.

• Responsible for the recruitment process from scratch by hiring all different levels as I hired 40 employees.
• Posting vacancies in different sources & headhunting candidates.
• Preparing offer letters and contacting different departments to get him ready to work and conduct new employee orientations.
• Making exit interviews for the resigned employees.
• Handling all the preparation for the company’s employment fairs.
• Maintain an HR database for interviewed and phone-interviewed candidates.
• Handling the Training and development for the existing employees and coordinating with the training centers to get this plan done on time.

• Gather information about the nature of the requested vacancies.
• Finding the right candidates via Internal or external methods such as Staff Referrals, online recruitment, post advertising, recruitment agencies, social media recruitment pages, and employment fairs.
• Participating in the company’s employment fairs.
• Handling all medical insurance for employees and training and Development Plan.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.