Heba Ahmed Hassan Abd-Elaleem
Overview
16
16
years of professional experience
Work History
Deputy Sales Manager
AlMashreq
05.2023
- The role of a Deputy Sales Manager in a healthcare company encompasses several aspects and responsibilities
- Here are some of the key job responsibilities that i do: Sales Strategy Development: Assisting in developing the sales strategy for the company
- This involves studying the market, analyzing trends, and understanding customer needs to achieve sales objectives and increase the company's market share
- Team Management: Participating in sales team management
- This includes guiding and directing employees, motivating them, developing their capabilities, and providing necessary guidance to achieve sales goals
- Performance Analysis: Analyzing the team's sales performance and measuring it against key performance indicators (KPIs)
- These analyses are used to identify areas in need of improvement and implement strategies to increase productivity and profitability
- Customer Development: Working on building strong business relationships with current and potential customers
- This involves visiting customers, delivering presentations, and explaining the products and services offered by the company
- Collaboration with Other Departments: Collaborating with other departments in the company, such as executive management, marketing, and operations, to ensure coordination of sales efforts and achievement of company goals
- Monitoring Trends and Innovations: Staying updated on industry trends and innovations in the healthcare field
- It is important to be aware of the latest developments and technologies to keep the company at the forefront.
Deputy Unit Manager
Metlife Insurance Co.
01.2022 - 05.2023
- Organize business meetings with individuals B2C and with corporate group businesses B2B
- Generate new customers by fulfilling their needs
- Acquire referrals and recommendations from meetings
- Spend 80% of the time in outdoor meetings
- Ensure attainment of production target with compliance of company's vision
- Implement the weekly action plan and provide reliable service to our customers at the initial sales process & during the life of each contract
- Perform after sales follow up to create long term relationship with clients.
Deputy Sales Manager
Cairo Lab.
01.2021 - 01.2022
- Recommend service and product enhancement to improve the sales potential and customer satisfaction
- Ensure the delivery of targets through individual recognition, performance review, people management and reward
- Meet with customers to discuss their evolving needs and to assess the quality of the company’s relationship with them
- Determine the company’s gross-profit and annual unit plans by analyzing trends and results and implementing marketing strategies
- Develop field sales action plans to facilitate the implementation of the regional sales programs
- Maintain technical and professional knowledge by reviewing professional publications, participating in professional societies and establishing personal networks
- Plan for the achievement of individual and divisional targets in alignment with the strategies and policies of the company
- Establish sales objectives by projecting expected sales volume and forecasting and developing sales quotas for territories and the region
- Keep current with economic indicators, changing trends, supply and demand and competitors to maintain sales volume and product mix
- Positively contribute to team effort by accomplishing related results
- Provide the necessary support to sales associates to enable them to generate market leads and close new deals
- Develop and implement new programs, sales initiatives and strategies to capture key demographics
- Document customer interactions and maintain data related to activities, accounts and partners
- Design cross-selling programs and campaigns
- Ensure the effectiveness of cross-selling activities by guiding employees
- Uplift the regional sales volume to its possible best
- Organize training for new staff
- Develop and review long- and short-term sales strategies
- Develop and maintain channels between product developers and resellers
- Participate in interviews and the processes of recruiting new employees.
Regional Sales Manager
Elshams Lab
01.2020 - 01.2021
- Developing and implementing sales, marketing, financial and structural strategies in Labs across a group of territories, visiting Labs to meet with employees, communicating about sales goals and expectations and gathering research about target market.
Key Account Manager
(Life Kidney Center) (IDH) Co.
01.2018 - 01.2020
- To ensure achievement of Company objectives, including sales, market growth
- To identify key commissioners, fund holders and partner with them to achieve team goals
- To prepare a robust account plan for each account to achieve business objectives, including specifying how time and personal resources would be best deployed
- To segment local accounts according to potential and propensity (i.e
- Likelihood of securing business) and to use such analysis to inform territory/account planning
- To maintain accurate customer records and complete administration in a timely manner in compliance with company minimum standards
- CRM input
- To monitor and critically review implementation of tactical plans against key performance indicators/critical success factors and to take corrective action as required in agreement with relevant sales managers
- To prepare and present every 6 months an update and strategies to maximize opportunities.
Key Account Manager and Hospital Line Administrator
(Pharma Mix) Co.
01.2015 - 01.2018
- To ensure achievement of personal objectives, including sales, market growth
- To identify key commissioners, fund holders and partner with them to ensure availability of products
- To prepare a robust account plan for each account to achieve business objectives, including specifying how time and personal resources would be best deployed
- To segment local accounts according to potential and propensity (i.e
- Likelihood of securing business) and to use such analysis to inform territory/account planning
- To maintain accurate customer records and complete administration in a timely manner in compliance with company minimum standards
- CRM input
- To monitor and critically review implementation of tactical plans against key performance indicators/critical success factors and to take corrective action as required in agreement with relevant sales managers
- To prepare and present every 6 months an update and strategies to maximize opportunities.
Director of Chemist
(IDH) Co. Al Mohktabar. (Mo'omena kamel's lab)
01.2009 - 01.2015
- Coordination between chemists in different branches
- In vacations and training and follow-up workflow and do unannounced visits to inspect the proper functioning and evaluation.
Phlebotomist & Chemical Administrative
(IDH) Co. Al Mohktabar. (Mo'omena kamel's lab)
01.2007 - 01.2009
- Take patient information, enter data into computer programs, complete test request forms, verify orders and billing, file, fax and answer phones
- Also responsible for training new employees and volunteers
- Responsible for taking urine and breath/saliva samples
- These tests allow the phlebotomists not only to confirm some blood test results, but also to test for certain conditions that may not always show up in the blood
- These tests also are useful for drug and alcohol testing
- In performing these tests, also responsible for overseeing the chain of command related to the samples this can be especially important if the test is for drugs or alcohol and related to meeting rehabilitation, probation or job requirements
- The primary duty of a phlebotomist is to take blood samples from patients, to do this, the phlebotomist identifies the best site and method by which to take the blood sample and punctures the patient's skin or vein with a needle
- Then collect the blood in a medical test vial and label the vial clearly with the patient's information.
Education
Good - Chemistry & Physics
Faculty of Science, Cairo University
Skills
Windows 98/XP
undefinedLanguages
Arabic (Native Language)
Good command of English languages (Reading & Writing)
References
References Furnished Upon Request
Training
- Training at VACSERA
- Training at NODCAR
- Training at CAIRO OIL EFINING CO
- Training at CHEMICAL INDUSTRIES DEVELOPMENT (CID)
- Training at Faisal Lab
- Training at El-Haram pharmacy
- Working at El-Ansar pharmacy
- Training at Al Mohktabar (Mo'omena kamel's lab)
Timeline
Deputy Sales Manager
AlMashreq
05.2023
Deputy Unit Manager
Metlife Insurance Co.
01.2022 - 05.2023
Deputy Sales Manager
Cairo Lab.
01.2021 - 01.2022
Regional Sales Manager
Elshams Lab
01.2020 - 01.2021
Key Account Manager
(Life Kidney Center) (IDH) Co.
01.2018 - 01.2020
Key Account Manager and Hospital Line Administrator
(Pharma Mix) Co.
01.2015 - 01.2018
Director of Chemist
(IDH) Co. Al Mohktabar. (Mo'omena kamel's lab)
01.2009 - 01.2015
Phlebotomist & Chemical Administrative
(IDH) Co. Al Mohktabar. (Mo'omena kamel's lab)
01.2007 - 01.2009
Good - Chemistry & Physics
Faculty of Science, Cairo University
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