Heba El Gendy
Puplic Relationship Manger
Cairo
Summary
Highly motivated Content Creator with proven track record developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes. Results-driven Copywriter offering [5] years of client-focused service, project management, and business-generating content production. Skilled professional with core strengths in leadership and goal alignment across teams and external agencies. Proficient at cultivating and retaining key client relationships and business partnerships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Content Creator
SOCIAL MEDIA
02.2023 - Current
- Secured higher search engine rankings with a data-driven approach to keyword research and optimization efforts.
- Enhanced overall content quality by providing thorough editing services for internal documents, marketing materials, and web copy.
- Elevated brand authority as a thought leader in the industry by contributing insightful articles to reputable publications within the niche market space.
- Maximized audience reach by strategizing and executing targeted email marketing campaigns.
- Supported company growth initiatives by leveraging storytelling techniques in crafting impactful press releases that garnered widespread media attention.
Photographer
Personal Photographer For Plastic Surgeon's Prof. Hossam Abo Al Atta
02.2023 - Current
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Established a recognizable personal brand within the photography market through consistent style and quality workmanship.
- Regularly networked at industry events to form lasting professional connections leading to new opportunities.
Videographer
Personal Videographer For Prof. Hossam Abo Al Atta
02.2023 - 02.2024
- Trained junior videographers on best practices for filming techniques, equipment usage, and safety procedures.
- Built strong relationships with other industry professionals, fostering collaboration opportunities and expanding the company''s network.
- Improved overall brand image through consistent attention to detail in all aspects of video production.
- Negotiated contracts with clients to secure favorable terms for both parties while maintaining excellent working relationships throughout project duration.
Video Editor
For Reels Videos
02.2023 - 02.2024
- Managed multiple projects simultaneously, meeting strict deadlines while maintaining high-quality results.
- Reduced project completion time by implementing efficient workflows and prioritizing tasks effectively.
- Developed creative solutions for complex editing challenges, enhancing the overall narrative impact of videos.
- Optimized file formats and compression settings for various distribution channels, maximizing both quality and efficiency.
- Increased viewer engagement through skillful use of pacing, rhythm, and transitions in video edits.
Public Relations Intern
Al Jamila Hospital
08.2022 - 02.2023
- Analyzed social media data to optimize content strategy, driving higher engagement rates across platforms.
- Pitched story ideas proactively to targeted media outlets, securing high-quality coverage that supported overall client objectives.
- Assisted in tracking PR-related KPIs to measure the success of campaigns, providing insights for future improvement and strategy development.
- Collaborated with cross-functional teams for seamless campaign execution, resulting in higher reach and impact.
- Created engaging social media content that amplified PR messaging, leading to increased follower growth and online conversations around featured campaignsclients.
Customer Service Manager
MKT Company For Commercial Distributions And Advertising
01.2022 - 07.2022
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
- Championed technology adoption among team members, integrating tools that aided in delivering faster results for customers without sacrificing quality.
- Cultivated a culture of continuous improvement by regularly soliciting feedback from staff members regarding areas where improvements could be made.
Call Center Supervisor
J.K Fasilates Company Fr Project Management
02.2021 - 12.2021
- Implemented data-driven decision-making processes, analyzing key performance indicators to identify areas for improvement.
- Enhanced team performance with consistent coaching, feedback, and development opportunities.
- Created an inclusive work environment that embraced diversity while maintaining professionalism at all times.
- Maintained open lines of communication between management and staff, fostering a transparent workplace culture that encouraged collaboration and innovation.
- Streamlined call center operations for increased efficiency by implementing new scheduling and workforce management strategies.
Education
Bachelor of Law - Law Enforcement
Faculty of Law, Helwan University
Cairo 04.2001 -
Skills
Content scheduling
Dubbing videos
Dubbing (re-recording and mixing) is a post-production process used in filmmaking and video production, often in concert with sound design, in which additional or supplementary recordings (doubles) are lip-synced and "mixed" with original production sound to create the finished soundtrack.
Timeline
Content Creator
SOCIAL MEDIA
02.2023 - Current
Photographer
Personal Photographer For Plastic Surgeon's Prof. Hossam Abo Al Atta
02.2023 - Current
Videographer
Personal Videographer For Prof. Hossam Abo Al Atta
02.2023 - 02.2024
Video Editor
For Reels Videos
02.2023 - 02.2024
Public Relations Intern
Al Jamila Hospital
08.2022 - 02.2023
Customer Service Manager
MKT Company For Commercial Distributions And Advertising
01.2022 - 07.2022
Call Center Supervisor
J.K Fasilates Company Fr Project Management
02.2021 - 12.2021
Bachelor of Law - Law Enforcement
Faculty of Law, Helwan University
04.2001 -
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