Heba Essam Esmat El-Azizy
Content Marketing Specialist
Giza
Summary
Experienced salesperson with a proven track record in the e-learning industry. Committed to contributing to team success through a strong work ethic, meticulous attention to detail, and exceptional organizational abilities. Highly motivated to continuously learn, develop, and excel in sales and marketing.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Content Marketing Specialist
HY Business
10.2024 - Current
- Making the marketing plan, marketing strategy and buyer persona.
- Conducted keyword research to optimize copywriting for SEO purposes and improve organic search visibility.
- Managed external agency relationships, ensuring timely delivery of high-quality content assets.
Educational Advisor
CEO Business School
02.2019 - 04.2020
- Responsible for promoting and selling company educational programs by telephone (business administration programs - MBA - DBA)
- Explaining to the students the budget of the educational programs and the ways to facilitate payment for the educational programs
- Made average of 100 outbound and inbound calls per day
- Deliver scripted sales talk and contacting prospective customers, presenting service features, placing orders, and close sales
- Emailing the international business academy of Switzerland on the student's papers to take their approval and continue the enrolment process
- Follow up with the students and deal with their issues and inquiries and the first down payment and finish the sales process
Sales Staff
Nfham
06.2019 - 12.2019
- Deliver scripted sales talk and contacting prospective customers, presenting service features, placing orders, and close sales
- Responsible for promoting and selling company services by telephone
- Made average of 50 outbound and inbound calls per day
- Recorded contact information of customers and potential customers to build a sales pipeline
- Generated a minimum of 30 new leads each day
- Answered inbound telephone calls from interested customers
- Recorded all the customer's information in CRM software, updating database regularly to maintain top-notch
Sales Coordinator
Crystal Mind
11.2014 - 06.2015
- Made all the documentation related to the sales department
- Follow up with the customer on all the payment processes and their data
- Made financial and analysis reports & kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch
- Improved productivity by increasing customer feedback and maintaining long-term business goals
- Preparing pricing strategies with the sales manager for current customers to enhance sales and increase profitability
- I was responsible for all the documentation related to the retail software department and accounting software department
- I was working as telesales for the accounting software department
Marketing & Sales Coordinator
Singularity
10.2014 - 12.2014
- Collecting database about the students who need a course in business, engineering, and medical filed
- Set marketing & action plans for the training programs
- Coordinate with the instructor to the courses' schedule
Medical Representative
El Boshy Labs
06.2014 - 07.2014
- Arranged appointments with the doctors to raise awareness about our services weekly
- Analysis market to identify new opportunities and strengthen the relationship with the hospital and medical center and scan the area
- Achieved sales goals by promoting medical tests and enrolling clients
Education
High school - undefined
Fadl Modern School
Bachelor of Business Administration - undefined
Cairo University
Skills
Digital marketing
Certification
Digital Marketing Diploma, E-Marketing Egypt, https://www.facebook.com/eMarketingeg
Accomplishments
- A delegate member at MBHC'12 Model of British House of Commons.
- Member Reception at MBHC'13.
- Moderator & Project coordinator at X project'14.
- Member fundraising at SPE'14.
- Member PR at Update'14.
- Member marketing at Enactus'14.
- Head Research & Development at MBHC'15.
Personal Information
Date of Birth: 07/26/93
Awards
E-commerce track from USAID Business Egypt and DAI
Timeline
Content Marketing Specialist
HY Business
10.2024 - Current
Sales Staff
Nfham
06.2019 - 12.2019
Educational Advisor
CEO Business School
02.2019 - 04.2020
Sales Coordinator
Crystal Mind
11.2014 - 06.2015
Marketing & Sales Coordinator
Singularity
10.2014 - 12.2014
Medical Representative
El Boshy Labs
06.2014 - 07.2014
High school - undefined
Fadl Modern School
Bachelor of Business Administration - undefined
Cairo University
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