HEBA MOHAMMED ALI AL BATAWI
Cairo
Summary
Supply Chain Specialist with 18+ years of experience in the import sector, adept at managing a global supplier network. Expertise in streamlining shipping processes and enhancing customer satisfaction through effective problem-solving and negotiation skills. Committed to driving process improvements in a forward-thinking organization.
Overview
26
26
years of professional experience
Work History
Supply Chain Specialist
Alpha International for Trading and Marketing
12.2008 - Current
- Managed relationships with over 12 global suppliers, including those in France, Germany, Greece, Dubai, Istanbul, USA, and China.
- Managed customer requirements from initial requests to final delivery of goods.
- Dealing with and following the Shipping Processes by booking the suitable vessels and tracking the Shipments from the origin to their final destination.
- Monitored stock levels and ensured availability of necessary goods.
- Negotiating terms and prices with suppliers.
- Monthly Evaluation Report for each Supplier.
- As a person responsible for the Supply Chain issue, I must re-check the Strategy in case I found weakness points that need to be avoided.
- Responsible for preparing all the needed bank documents (Transfers, Form 4, etc.).
- Resolved customer issues related to incorrect or damaged items by coordinating with suppliers for replacements.
- Coordinated all necessary tasks for compliance with NAFEZA regulations.
- Checking and reviewing all the shipment documents to see if they are finally correct to meet our roles (Egyptian regulations).
- Staying current with regulatory updates.
- Following up with my suppliers on the final status of their registration in GOEIC.
- Following up with our Customs Broker till releasing our shipments.
- Major Supplier for Operational equipment for 5 stars Hotels & Resorts
Import Specialist
EPSI Sa
03.2006 - 11.2008
- Arranged and followed shipments for various customers in Cairo by cooperating with our head office in Greece until arrival at Egyptian ports.
- Managed customer requirements from initial requests to final delivery of goods.
- Tracked outstanding payments to ensure timely processing.
- Manufacturers of industrial Refrigeration & Air conditioning equipment
Office Manager
PRO-TEC
03.2002 - 12.2005
- Coordinated meetings by scheduling times and locations, and took detailed notes during discussions.
- Arranging travel, meetings, and appointments.
- Managed all international communications, including calls, faxes, letters, and mail.
- Coordinated receiving and delivering activities to ensure efficient room utilization.
- Drafted and compiled project progress reports highlighting key findings for stakeholders.
- Preparing tenders/offers in (English and Arabic) for several projects, National and International projects.
- Following up on (projects, tenders) which we have presented.
- Searching for projects through the consultant offices.
- Conducted daily revisions of warehouse inventory and prepared monthly reports for general manager.
- Communication & Electrical works
Executive Secretary
International Maritime Centre
01.2000 - 02.2002
- Handled incoming and outgoing mail and emails to ensure effective communication.
- Managed international communications, facilitating effective information exchange through calls, faxes, letters, and mails.
- Prepared and translated accounts for the liaison office in Cairo, ensuring timely delivery to the main office in Greece via courier.
- Coordinated recruitment process for new staff, streamlining onboarding procedures.
- Keeping personnel records to be reported to the G.M.
- Writing reports.
- Managed inventory by efficiently receiving and delivering items to designated rooms.
- Organizing office maintenance and repair work.
- Maritime Services, Representing Flags and Classes
Education
Bachelor of Commerce - management
Ain Shams University
01-1999
Skills
- Supply chain management
- Inventory management
- Contract Management
- Supplier negotiation
- Project management
- Problem-solving
- Ability to lead and motivate a team
- Communication
- Works under pressure
Timeline
Supply Chain Specialist
Alpha International for Trading and Marketing
12.2008 - Current
Import Specialist
EPSI Sa
03.2006 - 11.2008
Office Manager
PRO-TEC
03.2002 - 12.2005
Executive Secretary
International Maritime Centre
01.2000 - 02.2002
Bachelor of Commerce - management
Ain Shams University