Heba Samir Ahmed
Secretary
Al Jahra
Overview
7
7
years of professional experience
2
2
Languages
Work History
Secretary
International Company For Nerseries
04.2021 - 03.2024
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Modern Medical Clinics
01.2017 - 02.2021
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with planning office events and meetings for smooth execution.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Bachelor of Social Work - Social Work
Higher Institute of Social Work in Damanhour
Beheira, Egypt 04.2001 -
Skills
- Appointment Scheduling
- Document Preparation
- Office Administration
- Database Management
- Meeting Coordination
- Report Writing
- File Management
- Schedule Management
Timeline
Secretary
International Company For Nerseries
04.2021 - 03.2024
Receptionist
Modern Medical Clinics
01.2017 - 02.2021
Bachelor of Social Work - Social Work
Higher Institute of Social Work in Damanhour
04.2001 -