Hend Saied Otb
Alexandria,Egypt
Summary
Organised professional with expertise in data entry, documentation writing, and Microsoft Office. Developed efficient filing systems and coordinated meetings and travel arrangements. Managed inventory tracking and office equipment operations, supported by foundational accounting knowledge and strong communication skills. Focused on improving organisational efficiency through detail-oriented processes and effective interactions.
Overview
9
9
years of professional experience
Work history
Administrative office assistant
Hatem Farag Lawyer Office
Alexandria, Egypt
10.2025 - Current
- Organize and schedule meetings and events
- Preparing and organizing meetings and conferences
- Fielded incoming calls, accurately recording messages for effective communication.
- Managed data in spreadsheets and reports to maintain accurate and timely records.
- Keep records and reports up to date
- Ordered office supplies and maintained inventory
- Maintained confidentiality and discretion working with sensitive material.
- Evaluating and selecting vendors based on factors such as price, quality, and speed of delivery
- Monitored vendor performance, ensuring compliance with contractual obligations and quality standards.
- Managing vendor relationships and building effective partnerships
Tele sales Representative
Shgardi Company For Logistics, Saudi Arabia
Alexandria, Egypt
08.2024 - 09.2025
- Achieving or exceeding monthly and quarterly targets for lead generation and appointment setting.
- Maintained call control, eliminating unprofitable connections to surpass performance targets.
- Executed conversion management best practices, contributing to target achievement.
- Identified potential customers and conducted outbound calls to introduce products and services.
- Maintained minimum level of contacts per hour to meet department standards.
- Researched and problem-solved to determine appropriate solutions for customers.
- Setting up meetings or appointments between potential customers and sales representatives.
- Managing and tracking all sales activities in the CRM system.
- Providing daily and weekly reports on call activities and results.
Graphic designer
ARM Studio Production
Alexandria, Egypt
01.2017 - 07.2024
- Designed user-friendly interfaces for web applications, improving user experience.
- Conducted market research on graphic design trends, applying insights to enhance project relevance.
- Implemented client feedback, refining designs to align with specifications and improve satisfaction.
- Customized email marketing templates, resulting in higher open and click-through rates.
Education
Bachelor of Commerce - Accounting
Faculty of Commerce
Alexandria /1998 - /2002
Skills
- Data entry proficiency
- Documentation writing
- Microsoft office suite
- Meeting arrangement expertise
- Travel arrangements coordination
- Filing system development
- Telephone protocol
- Inventory tracking methods
- Office equipment operation
- Basic accounting knowledge
- Proactive communication
Languages
Arabic
Native
English
Upper intermediate
Timeline
Administrative office assistant
Hatem Farag Lawyer Office
10.2025 - Current
Tele sales Representative
Shgardi Company For Logistics, Saudi Arabia
08.2024 - 09.2025
Graphic designer
ARM Studio Production
01.2017 - 07.2024
Bachelor of Commerce - Accounting
Faculty of Commerce
/1998 - /2002