Hesham Elmasry

• Project Evaluation and Prioritization: Conducted evaluations of projects by analyzing ROI and prioritizing based on value and strategic alignment.
• RFP Creation: Developed comprehensive RFPs, clearly outlining project requirements and evaluation criteria.
• Proposal Evaluation: Key member in evaluating technical and financial proposals, providing feedback and recommendations.
• Team Selection: Conducted interviews, evaluating candidates’ skills and fit for project teams.
• Project Management Planning: Prepared detailed project management plans and collaborated with software vendors.
• Strategic Alignment: Engaged with senior management to align project objectives with strategic goals.
• Best Practices Sharing: Shared industry best practices with software vendors to ensure adherence and foster improvement.
• Performance and Process Improvement: Reviewed performance reports, identified process gaps, and guided software vendors for improvements.

Key Projects:

• Enterprise Operational System for the Hajj Company PAC: Leading the development of an enterprise operational system aimed at becoming a leading solution for Hajj operations and applicable for use by the Ministry of Hajj & Umrah.

** Role: Software Project Manager and Process Improvement Consultant.

• Oversee the end-to-end project management process, ensuring the timely delivery of high-quality software deliverables.
• Continuously assess and enhance project management methodologies to ensure efficiency and effectiveness.
• Implement and optimize project management best practices within the Odoo system.
• Identify potential project risks and develop mitigation strategies to ensure successful project delivery.
• Provide regular project status updates and reports to senior management.
• Direct and guide team members in alignment with organizational goals and objectives.
• Provide strong leadership to the software development team, fostering a collaborative and innovative work environment.
• Implement and enforce common programming standards and best practices across development projects.
• Define and manage Key Performance Indicators (KPIs) for the software development team.
• Conduct regular performance appraisals, mentorship, and professional development for team members.
• Drive the development of competitive and reliable software products that deliver optimal customer value.
• Manage product roadmaps, prioritize backlog, and collaborate with cross-functional teams to align product development with business objectives.
• Streamline and manage the support process to ensure maximum efficiency and customer satisfaction.
• Drive a culture of continuous improvement within the software development and project management teams.
• Stay abreast of industry trends, emerging technologies, and best practices in software development and project management.
• Ensure that the team is aligned with and adheres to industry standards and certifications.

Key Projects:

• Enterprise Construction Management -Construct 360-: Leading the development of an enterprise construction system aimed at becoming a leading solution for construction companies.

** Role: software project Manager and process improvement consultant.

• Align product visions with the company's strategic objectives.
• Leading product management Dept.
• Create\update product visions.
• Oversee product releases, roadmaps, features, epics, and sprint planning.
• Work closely with all cross-functional departments to get companies key objectives done.
• Managing the full process improvement cycle with all products-related stakeholders.
• Oversee risk logs, issue logs, and KPIs corrective actions.
• Closely work with our clients to ensure correct and applicable needs.

Key Projects:

• Enterprise Marketplace -SIIWII-: Leading the development of a global apparel B2B Network and social collaborative marketplace.

** Role(s): Software Project Manager, Software Development Manager, and Product Manager.

• Led all company projects, ensuring timely delivery and adherence to quality and budget standards.
• Managed the software development team, fostering a collaborative and high-performance environment.
• Defined product vision and strategy, creating comprehensive roadmaps and feature sets.
• Planned and executed product releases, managing the entire product lifecycle.
• Prioritized the product backlog based on business value and customer feedback.
• Conducted in-depth project evaluations and prioritized projects based on ROI.
• Led Scrum ceremonies and managed sprint planning and retrospectives.
• Analyzed market trends and competitive landscape to enhance product offerings.
• Developed detailed product requirements, user stories, and acceptance criteria.
• Monitored and reported on project performance to senior management.
• Led process improvement initiatives, identifying inefficiencies and implementing corrective actions.
• Identified project risks and developed mitigation strategies.
• Developed customer satisfaction plans, ensuring high levels of client engagement.
• Established and monitored key performance indicators (KPIs) to track project and team performance.
• Prepared and presented comprehensive reports on project status and outcomes.

Achievements:

• Reduced turnover by 75% over three years through strategic team engagement and effective team development.
• Increased productivity by 25% by transforming challenges into opportunities and effectively translating team's regular feedback into actions.

Key Projects:

• Building Interactive Digital Menu application for restaurants -Resto- : An Interactive Digital Menu application that runs on customer facing Kiosks, on Tablets and Mobile.

** Role(s): Software Project Manager, Software Development Manager, and Product Manager.

• Building a traceability Matrix Solution -System Admin- : A solution designed to track and link the complete requirements lifecycle, from the submission of product requirements to the associated release or fix numbers.

** Role(s): Software Project Manager, Software Development Manager, and Product Manager.

• Build the EDI Shared Mapping Module: A solution designed to centralize the developed EDI mappings for all our EDI clients to increase efficiency, effectiveness, and customer satisfaction.

** Role(s): Software Project Manager, Software Development Manager, and Product Manager.

• EDI Processing Engine Modernization: A solution designed to revamp the EDI processing engines (X12, XML, & CSV) by utilizing the latest .Net technologies instead of FOX Pro 9.

** Role(s): Software Project Manager, Software Development Manager, and Product Manager.

• Review iteration's requirements documentation to ensure integrity and that it is conflicts-free.
• Suggest and implement the needed POCs in the iterations scope.
• Set the needed business and technical orientation meetings with the SWD team to ensure that we are all on the same page.
• Initiate the required technical detailed design and complete it with the project's team to get their buy in and their engagement to reach the most efficient, creative and effective technical solution proposals.
• Coordinate the weekly sprint scope with the scrum team.
• Organize the administration tasks (Orientations, follow ups & approvals) to ensure a smooth and complete deliveries on time and based on the acceptance criteria.
• Identify risks and take the appropriate decisions for each.
• Provide a regular feedback either positive or negative in the form of a constructive feedback to the project's team, and engage them to suggest the corrective and preventive actions if needed.
• Integrate project's technical components and ensure a full compatibility and validate technical documentations.
• Reduced the rework rate by 50% by validating the team's deliverables compared with our baselines.

• Orient the business problem and the technical detailed design to junior programmers.
• Encourage the team to generate more creative ways to implement their tasks.
• Follow up with the programmers and always put them on the right step when detecting any deviations.
• Approve the technical work and make sure that it follows the company's and technology's standard guidelines.
• Suggest new enhancements and process improvements to the product and project managers.
• Optimized the current SWD processes by delivering constructive feedback to decision makers.

• Develop tools to facilitate the management of the civil projects' files.
• Evaluate Microsoft's new products and decide what may make a difference to the company from the process and product perspective.

• Coded websites using HTML, CSS, JavaScript, and jQuery languages.
• Planned website development, converting mockups into usable web presence with HTML, JavaScript, and AJAX coding.
• Validated third-party code to comply with internal standards and technical requirements.