Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Responsible for the overall relation with individual and corporate client
Responsible for growing and maintaining profitability,
generate sales, leads by interacting with Relationship Managers, and with wider bushiness community
Generate sales by new to bank clients.
Enhance communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Creating financial reports
Developing plan for short and long term financial goals
Analyze market conditions
Evaluate current and historical financial data
Drive the growth and profitability to the highest standerds
Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Led a team of professionals to consistently achieve or exceed performance targets.
Managing daily operations of vip clients
Provide lead leadership to the effective and efficient deliver the best service for clients
Ensure client satisfaction
Manage operating system and processes to ensure service availability
Minimize customer complain and manage customer expectation
Team management
Teamwork and collaboration
Friendly, positive attitude
Customer service
Problem-solving
Flexible and adaptable
Multitasking
Strategic planning skill
Computer skills