Hoda Noor
Director Of Strategy & Organization Development
Cairo
Summary
Dynamic and detail-oriented HR and OD specialist, proficient in comprehensive HR functions and equipped with exceptional managerial skills. I bring a strong ownership mentality and a proven record of delivering high-quality strategic solutions to overcome challenges and drive business growth. I am eager to contribute my expertise and passion for excellence to your team. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
ORGANIZATION DEVELOPMENT & STRATEGY EXCELLENCE DIRECTOR
ONPASSIVE FOR CONSULTING & Technological Industries
5 2024
- Managed a $2 million project, completing it on time and within budget
- Orchestrated a complex project with multiple stakeholders, delivering it six weeks ahead of schedule
- Led a team to complete a major infrastructure upgrade, enhancing company productivity by 40%
- Utilized advanced data analytics to predict project risks, increasing on-time project delivery rates by 15%
- Implemented Agile methodologies, improving project delivery times by 25%
- Achieved a project satisfaction rate of 95% among stakeholders and clients.
OD MANAGER
BCD-EAST WEST TRAVEL
01.2019 - 04.2021
- Set objectives for the HR team and track progress
- Design and implement company policies that promote a healthy work environment
- Derived Employee Engagement & implemented employee satisfaction plans & surveys
- Enhanced Performance Management Process based on KPI's & SMART Objectives
- Responsible for application of HR functions (Recruitment, salary surveys if needed, Appraising Employees with liaison with department managers, Policy Application, Payroll calculations)
- Professionally explain the policy for the new hires, onboarding, exit interviews, calculating turnover if found
- Support change management processes
- (Especially during COVID 19)
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
OD & PERFORMANCE MANAGEMENT MANAGER
AL GAMMAL FOR CONTRACTING
04.2023 - 04.2024
- Implemented robust performance management policies and procedures, driving a culture of continuous feedback and coaching throughout the year
- Analyzed business unit structures to identify opportunities for job description enhancements, fostering optimal performance
- Ensured a fair and transparent performance evaluation process, reinforcing employee trust and engagement
- Developed and cascaded key performance indicators (KPIs) that align with business objectives and are consistently reflected across departments
- Cultivated effective relationships with key stakeholders, promoting collaboration and driving organizational success.
HR/OD MANAGER
THE EGYPTIAN SUDANESE COMPANY S.A.E
04.2022 - 04.2023
- Maintain recruitment processes, policies, and procedures through all recruitment activities to ensure its compliance with the recruitment strategy
- Conduct competency-based HR interviews for the internal and external candidates to analyze candidate experience
- Developing organizational design, structure, development strategies and employee handbook to ensure its compliance with business strategy and goals
- Update and maintain company's organization charts, update job descriptions to ensure their validity
- Develop programs and create KPI's for every department & employee to support organizational growth and effectiveness
- Conducting company's needs analysis and support the development of appropriate plans to ensure lean and efficient workflow
- Work on compensation & benefit Plans with salary survey using Hay or job master
HR OPERATIONAL MANAGER
CC-PLUS ENABLING PR
04.2018 - 10.2018
- Setting company policies and core values
- Manage day-to-day operations
- Conducting interviews and assessments for candidates for calibers selection
- Handling all related employees' issues (Hiring document, exits process, attendance, break time, best negotiation of salaries)
- Handling the probation period evaluation of the new hiring
- Setting up staff KPIs and assessment to track their performance and productivity
- Establish the annual performance evaluation for the employees
- Handling commission scheme for business development
- Creating a warm culture & positive environment (special events, motivation incentives, team building)
- Supervising payroll process with the accounting department
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
- Advise managers on organizational policy matters, such as equal employment opportunity recommends needed changes.
- Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
- Implemented innovative solutions to address operational challenges, leading to increased efficiency and reduced costs.
- Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Coordinated efforts among various departments to effectively manage resources and meet project deadlines consistently.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
HR SENIOR CONSULTANT
PENTAVALUE IT SOLUTUTIONS
04.2018 - 10.2018
- Overseeing hiring, training, and professional growth of employees
- Develop and maintain effective working relationships with key business stakeholders
- Oversee and approve payroll
- Conducting interviews, recruiting, and onboarding new staff
- Counseling staff on HR policies, practices, and procedures
- Performing administrative tasks and accurately processing paperwork.
SENIOR HR BUSINESS PARTNER
VODAFONE TELECOMMUNICATION S.A.E
04.2008 - 10.2018
- Responsible for investigation, resolution, and reporting of all customers Related Complaints and taking the proper action with the involved employees
- Recruiting, shortlisting, interviewing, and training new staff members
- Specialized in organizational development to drive organizational changes Through various effective means
- Develop Regional programs to enhance the effectiveness of employees achieving business goals
- Facilitate employee/management communication strategies
- Evaluate and ensure that department best practices are used and suitable for future organizational goals and changes
- Coordinate training programs that cultivate and enhance company culture
- Participating in meetings, investigations & consultations
- Participating in setting KPI's & improving performance management by standardizing the system
- Providing support to employees on long term sickness or challenging medical issues or producing HR statistical report (headcount, absenteeism, leavers, etc.).
Education
BACHELOR OF BUSINESS ADMINISTRATION & INTERNATIONAL TRADE - Accounting
Misr International University
EGYPT-Cairo09.2007
STRATEGIC MANAGEMENT - undefined
AUC
PROFESSIONAL HUMAN RESOURCES MANAGEMENT DIPLOMA - undefined
AUC
CERTIFIED ORGANIZATIONAL DEVELOPMENT - undefined
HRCI
CERTIFIED TALENT ACQUISITION ASSESSMENT - undefined
HRCI
WOMEN EMPOWERMENT SEMINAR - undefined
Schneider Employment summit
CERTIFIED ORGANIZATIONAL DESIGN -
Leaders
Skills
Communication
Leadership
Project Management
Operations Management
Team Management
People Management
Business Development
Budget Control
Languages
English
Native language
English
Proficient
C2
Accomplishments
- Documented and resolved 20 conflicts within 6 months which led to 70% higher productivity.
- Achieved 0 client complain by last quarter of 2019 by setting firm KPI across all departments in East west
- Awarded Best Employee 2019 East West
- Awarded Best Handling Through Pandemic 2020
- Awarded Vodafone best employee (7 Times)
Timeline
OD & PERFORMANCE MANAGEMENT MANAGER
AL GAMMAL FOR CONTRACTING
04.2023 - 04.2024
HR/OD MANAGER
THE EGYPTIAN SUDANESE COMPANY S.A.E
04.2022 - 04.2023
OD MANAGER
BCD-EAST WEST TRAVEL
01.2019 - 04.2021
HR OPERATIONAL MANAGER
CC-PLUS ENABLING PR
04.2018 - 10.2018
HR SENIOR CONSULTANT
PENTAVALUE IT SOLUTUTIONS
04.2018 - 10.2018
SENIOR HR BUSINESS PARTNER
VODAFONE TELECOMMUNICATION S.A.E
04.2008 - 10.2018
ORGANIZATION DEVELOPMENT & STRATEGY EXCELLENCE DIRECTOR
ONPASSIVE FOR CONSULTING & Technological Industries
5 2024
BACHELOR OF BUSINESS ADMINISTRATION & INTERNATIONAL TRADE - Accounting
Misr International University
STRATEGIC MANAGEMENT - undefined
AUC
PROFESSIONAL HUMAN RESOURCES MANAGEMENT DIPLOMA - undefined
AUC
CERTIFIED ORGANIZATIONAL DEVELOPMENT - undefined
HRCI
CERTIFIED TALENT ACQUISITION ASSESSMENT - undefined
HRCI
WOMEN EMPOWERMENT SEMINAR - undefined
Schneider Employment summit
CERTIFIED ORGANIZATIONAL DESIGN -
Leaders
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