Summary
Overview
Work History
Education
Skills
Timeline
Languages
Generic
Hosam ElZAYDI

Hosam ElZAYDI

Regional Director of Information Technology- Egypt at Rixos Hotels
Sharm El Sheikh

Summary

A visionary, talented, IT professional with extensive experience for +10 years in IT infrastructure, design, deployment and operation. A decorated, detailed-oriented project manager with a proven track of records of successful grand hotel openings with advanced technology deployments. A uniquely-skilled complex system integrator for Data Centers, servers infrastructure, disaster recovery, Converged Network Infrastructure and Network Security, Firewalls, VPN, Campus Wi-Fi infrastructure, IPTV, IP CCTV, Hotel applications. A highly-motivated, self-confident team leader/player who can adapt to new standards, adopt company spirit, able to work under stress and reach targets.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Regional Director of Information Technology- Egypt

Rixos Hotels
01.2015 - Current
  • 1. Provides information processing, systems counseling and guidance to management personnel throughout the company.
  • 2. Plans and controls departmental staffing, development, organization, hardware acquisitions, and facilities to ensure that they are consistent with the business plan of the company.
  • 3. Directs the design, development, and maintenance of systems, programs, and systems software to meet management and company's information needs.
  • 4. Establishes IS policies, standards, practices and security measures to ensure effective and consistent information processing operations and to safeguard information resources.
  • 5. Administers the Department's expense budget, within budgetary guidelines to contribute to cost-effective operation of the company.
  • 6. Selects, develops, and motivates qualified staff to effectively carry out department functions and support the continuity of managerial and specialized skills.
  • 7. Maintains knowledge of developments in the area of systems and hardware and incorporates new developments into the future systems of the company.
  • 8. Develops programs and hardware systems along with staff to ensure cost-effective and smooth information systems operation.
  • 9. Manages Global contracts and ensure that the SLA's are met.

Information Systems Manager

Rixos Sharm El Sheikh
06.2012 - 12.2014
  • Member of Rixos Sharm El Sheikh Opening Team, adopting company culture and standards.
  • Design, procurement, implementation of IT infrastructure
  • - HP Networking and Wireless Technologies
  • - HP servers
  • - Microsoft Infrastructure
  • - Cyberoam Firewall
  • - Cisco routers
  • - site-to-site IPSEC VPN
  • - ESET Endpoint protection server
  • - Microsoft Dynamics CRM
  • - Hotel Applications (Mircos Fidelio Suit v8, Micros POS, Materials Control, Restaurant Self Reservation System, SUN Systems for back office ledger/ accounting, Call accounting,... etc)
  • Manage IT infrastructure following industry best practices.
  • Ensure internal and external SLA targets are met and appropriate qualitative standards achieved.
  • Develop and implement robust processes to ensure that a high quality service is provided to Rixos Hotels.
  • Design and develop an enhanced reporting structure which ensures the early identification of issues and ensures minimum risk to the business in order to reduce the networking and Communication down time.
  • Manage and coaching IT members of the team including recruitment, supervision, development, evaluation
  • Responsible for ensuring the team is equipped with the necessary skills and resources to meet changing and increasing demands of the first and second line support service desk for all applications.
  • Perform and test routine Networking systems backups and restores.
  • Analyze system, server, application, network, and input/output device performance.
  • Participate in and support capacity planning and the development of long-term strategic goals for
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Recommend, schedule, and perform Networking & Communication software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
  • Develop maintenance schedules for Networking & Communication systems equipment.

Information Technology Assistant

Continental Garden Reef
06.2010 - 06.2012

Education

Bachelor of Science (B.Sc.) - Electrical, Electronics and Communications Engineering

Faculty of Engineering Cairo University
01.2007

Skills

Hospitality Industry

Timeline

Regional Director of Information Technology- Egypt

Rixos Hotels
01.2015 - Current

Information Systems Manager

Rixos Sharm El Sheikh
06.2012 - 12.2014

Information Technology Assistant

Continental Garden Reef
06.2010 - 06.2012

Bachelor of Science (B.Sc.) - Electrical, Electronics and Communications Engineering

Faculty of Engineering Cairo University

Languages

English
Arabic

Similar Profiles

CREATE PROFILE
Hosam ElZAYDIRegional Director of Information Technology- Egypt at Rixos Hotels