Hossam Ahmed Abd El Galil

Experienced guest services professional with a strong background in hospitality and customer care. Demonstrated skills in problem resolution, team leadership, and maintaining high standards. Recognized for adaptability to changing needs, ensuring seamless guest experiences and fostering team collaboration. Exceptional communication, organizational, and interpersonal skills drive successful service delivery.

• I spend more than fifteen years in serving guests in polite and professional way witch I had learned from four seasons hotels program.
• I passed many training programs through working with four seasons team like (F.S.I.T.P 1.4 & F.S.I.T.P 1.5 & ASPECT & Get me right) and (Guest Experience, handling complain, future leaders) and more and more.
• All this 15 years servicing with four-season without any guest complain or any problems and trying hard to make a stay of all our guest unforgettable.
• I can handle many tasks in the same times in rush time without panic and in smoothly way.
• Thanks letter from our L.Q.A for how hospitality Person I’m and how I helped him in his visit.

• Have driven liens since 1999.
• My family own a car since I was child.
• Covering the valet parking position since I joined the guest service team any time they need.

• 0161660043
• 035054356
• 01200800786

• I Have a computer at home since 1991.
• Start working in computer field since 1995.
• Working at ICC Company One Year 1999-2000.
• Then Alex Group for One Year 2000-2001.
• Own a company for a computers maintenance its name a home tech for two years 2001-2003.
• Millennium technology Company for computers and systems for Three Years 2003-2006.
• Then at Ghazal Digital Studio for one year 2006-2007.
• All this companies I worked with them as a computer maintenance eng. and Network administrator.

• Qualifications: B.A. of Computer Science
• Date of Birth: 12/27/81
• Marital Status: married

Certified [Guest Service Shift Leader], [Fourseasons] - [current ]