Seeking an environment provides me an opportunity for growth, Excel in my field through hard work, Research and skills. To achieve Self-development and Organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OpenShift Engineer
Telecom Egypt
05.2024 - Current
Manage OpenShift Container Platform
Manage users and control access to resources
Configure networking components
Configure application deployment
Manage features of cluster operations such as pod scheduling and cluster scaling
Backup and Restore Applications with OADP
Led a team in successfully navigating a complex audit, ensuring compliance with industry regulations.
Deploy OpenShift GitOps for managing clusters and applications
Data Center Systems Engineer
Telecom Egypt
06.2020 - Current
Monitoring various systems and performing troubleshooting in case of an event.
Responsible for active directly tasks
Granting the required permissions according to the needs of each user for a specific tool.
Handle opened tickets and queries on time or Escalate it to the responsible team.
Technical Support Engineer
Telecom Egypt
06.2019 - 06.2020
Diagnosed and resolved technical issues related to ADSL services, enhancing customer satisfaction.
Provided expert support for network infrastructure, ensuring optimal performance and reliability.
Education
Bachelor of Science - Computer Science
Cairo Higher Institute For Engineering & Computer Science