Lamiaa Hassan Mohammad

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely responses to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Supported creation of detailed, technical financial models to value potential acquisition targets.
• Devised and implemented processes and procedures to streamline operations.
• Preparing internal and external customer claims.
• Creating an aging schedule for customer debts.
• Settling customer notifications and entries and reconciling them with the General Ledger (GL).
• Calculating doctors' fees.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Reduced conflict incidents significantly, fostering a cohesive team environment through effective conflict resolution strategies.
• Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
• Implemented cost-saving measures, significantly reducing operational expenses.

Financial Manager Assistant .
Making A chart of all Documents then assigning it to the concerned employees .
Auditing all BuPa's In/out Patients Invoices .
Creating Monthly Che-ques Detailed Statement .
Creating " Cash& Credit " Physician's fees detailed Statement and sending it to the Bank.

• Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
• Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
• Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
• Answered high volume of phone calls and email inquiries.
• Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
• Optimized time management for executives through skilled coordination of tasks and priorities.

• Financial Manager Assistant.
• Making A chart of all Documents then assigning it to the concerned employees.
• Auditing all BuPa's In/out Patients Invoices.
• Creating Monthly Che-ques Detailed Statement.
• Creating 'Cash&Credit' Physician's fees detailed Statement and sending it to the Bank.
• Coordinated travel arrangements and bookings for executive staff.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Handled confidential information in professional manner.
• Organized and updated schedules for executives.