Hossam Mekkawy
Assistant Last Mile Manager
Jeddah
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Assistant Last Mile Manager - KSA
J&T Express Co.
11.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved safety procedures to create safe working conditions for workers.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
BUSINESS DEVELOPMENT MANAGER
JET Express Co.
10.2021 - 11.2023
- Reduced account attrition rate with proactive issue identification and swift problem resolution measures.
- Enhanced team productivity by implementing efficient workflows, setting clear objectives, and providing regular performance evaluations.
- Led contract negotiations to secure favorable terms for both client and company, resulting in long-term partnerships and increased revenue opportunities.
- Mentored and developed junior account managers, providing guidance on best practices and sharing expertise to facilitate their professional growth.
- Successfully managed multiple projects simultaneously while maintaining attention to detail and adhering to strict deadlines under pressure.
- Cultivated a positive work environment that encouraged teamwork, open communication, and continuous learning among team members.
- Provided valuable insights to senior leadership regarding market trends and competitor activities to inform organizational strategy development.
- Generated new business with marketing initiatives and strategic plans.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
SALES TEAM LEADER
Olayan Kimberly Clark Co.
02.2018 - 10.2021
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Boosted sales performance by implementing effective team training and coaching strategies.
- Mentored junior team members to develop their skills and advance their careers with the company.
- Built strong team by recruiting and developing top sales talent.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
SALES ACCOUNT MANAGER
Algosaibi Co.
05.2016 - 02.2018
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Negotiated prices, terms of sale and service agreements.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Created proposals for new and repeat customer business transactions.
- Anticipated clients' needs by staying in touch on regular basis.
Education
Bachelor of Laws - General, Faculty of Laws
Alexandria University
05.2005
Skills
Operations management
Timeline
Assistant Last Mile Manager - KSA
J&T Express Co.
11.2023 - Current
BUSINESS DEVELOPMENT MANAGER
JET Express Co.
10.2021 - 11.2023
SALES TEAM LEADER
Olayan Kimberly Clark Co.
02.2018 - 10.2021
SALES ACCOUNT MANAGER
Algosaibi Co.
05.2016 - 02.2018
Bachelor of Laws - General, Faculty of Laws
Alexandria University