Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Hossam Aly Elgabry

Scrum Master
ElHaram

Summary

Highly capable, versatile and accomplished IT Project lead with more than 8 years extensive management experience, planning and implementing computer systems and networks.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Scrum Master

Nissan Motors Egypt
02.2022 - Current

IT Project Lead

Nissan, Modern Academy
04.2018 - 02.2022
  • Motor Egypt o Handling annual budget and ensuring cost-effectiveness
  • Building relationships with vendors and creating cost-efficient contracts o Implement ITIL process in the Company o Handling Supplier management, create PRs on SAP system & follow up on purchasing and payments process of IS/IT equipment, services, Contracts, SLAs, and OLAs
  • Responsible for network support for all users in the plant and admin building
  • Handling network issues and IT projects with the Nissan Europe network team

IT Supervisor

Nissan
01.2017 - 02.2018


  • Lead the helpdesk team and ensure they deliver excellent service to the end-users o Manage all IT projects as a project manager
  • Assist IS/IT Manager in IT planning, procurement, budgeting and cost control.
  • Preparing all IT reports related to the Hardware equipment or IT projects
  • Handling and reviewing JSOX reports with Nissan Europe service desk governors & prepare reports of internal & external audits with E&Y
  • Managing all physical servers & virtual servers whether VMware or Hyper-V
  • Administer SAP ERP system infrastructure HP appliances, Hosts and storage
  • Managing Microsoft services AD (accounts & groups), File Management, Exchange, printing solution and Group Policy services.
  • Managing HP 3par san storage
  • Administer all Cisco equipment switching, VCs and IP phones
  • Responsible for network support for all users in the plant and admin building
  • Managing Symantec Exec Back-up solution And VEEAM

Site service engineer

Pfizer pharmaceuticals company
01.2016 - 01.2017

Helpdesk Engineer

Nissan Automotive Company
03.2014 - 03.2015

Education

Bachelor of Science - Information Technology

Modern Academy
09.2006 - 06.2010

Skills

Project managementundefined

Certification

MCSA Microsoft certified solution associate

Software

Jira

Microsoft Office

Cisco Switching

VMware

Timeline

Scrum Master

Nissan Motors Egypt
02.2022 - Current

IT Project Lead

Nissan, Modern Academy
04.2018 - 02.2022

IT Supervisor

Nissan
01.2017 - 02.2018

Site service engineer

Pfizer pharmaceuticals company
01.2016 - 01.2017

Helpdesk Engineer

Nissan Automotive Company
03.2014 - 03.2015

Bachelor of Science - Information Technology

Modern Academy
09.2006 - 06.2010
Hossam Aly ElgabryScrum Master