Highly capable, versatile and accomplished IT Project lead with more than 8 years extensive management experience, planning and implementing computer systems and networks.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Scrum Master
Nissan Motors Egypt
02.2022 - Current
IT Project Lead
Nissan, Modern Academy
04.2018 - 02.2022
Motor Egypt o Handling annual budget and ensuring cost-effectiveness
Building relationships with vendors and creating cost-efficient contracts o Implement ITIL process in the Company o Handling Supplier management, create PRs on SAP system & follow up on purchasing and payments process of IS/IT equipment, services, Contracts, SLAs, and OLAs
Responsible for network support for all users in the plant and admin building
Handling network issues and IT projects with the Nissan Europe network team
IT Supervisor
Nissan
01.2017 - 02.2018
Lead the helpdesk team and ensure they deliver excellent service to the end-users o Manage all IT projects as a project manager
Assist IS/IT Manager in IT planning, procurement, budgeting and cost control.
Preparing all IT reports related to the Hardware equipment or IT projects
Handling and reviewing JSOX reports with Nissan Europe service desk governors & prepare reports of internal & external audits with E&Y
Managing all physical servers & virtual servers whether VMware or Hyper-V
Administer SAP ERP system infrastructure HP appliances, Hosts and storage
Managing Microsoft services AD (accounts & groups), File Management, Exchange, printing solution and Group Policy services.
Managing HP 3par san storage
Administer all Cisco equipment switching, VCs and IP phones
Responsible for network support for all users in the plant and admin building