Jira
Hossam Aly Elgabry
Scrum Master
ElHaram
Summary
Highly capable, versatile and accomplished IT Project lead with more than 8 years extensive management experience, planning and implementing computer systems and networks.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Scrum Master
Nissan Motors Egypt
02.2022 - Current
IT Project Lead
Nissan, Modern Academy
04.2018 - 02.2022
- Motor Egypt o Handling annual budget and ensuring cost-effectiveness
- Building relationships with vendors and creating cost-efficient contracts o Implement ITIL process in the Company o Handling Supplier management, create PRs on SAP system & follow up on purchasing and payments process of IS/IT equipment, services, Contracts, SLAs, and OLAs
- Responsible for network support for all users in the plant and admin building
- Handling network issues and IT projects with the Nissan Europe network team
IT Supervisor
Nissan
01.2017 - 02.2018
- Lead the helpdesk team and ensure they deliver excellent service to the end-users o Manage all IT projects as a project manager
- Assist IS/IT Manager in IT planning, procurement, budgeting and cost control.
- Preparing all IT reports related to the Hardware equipment or IT projects
- Handling and reviewing JSOX reports with Nissan Europe service desk governors & prepare reports of internal & external audits with E&Y
- Managing all physical servers & virtual servers whether VMware or Hyper-V
- Administer SAP ERP system infrastructure HP appliances, Hosts and storage
- Managing Microsoft services AD (accounts & groups), File Management, Exchange, printing solution and Group Policy services.
- Managing HP 3par san storage
- Administer all Cisco equipment switching, VCs and IP phones
- Responsible for network support for all users in the plant and admin building
- Managing Symantec Exec Back-up solution And VEEAM
Site service engineer
Pfizer pharmaceuticals company
01.2016 - 01.2017
Helpdesk Engineer
Nissan Automotive Company
03.2014 - 03.2015
Education
Bachelor of Science - Information Technology
Modern Academy
09.2006 - 06.2010
Skills
Project management
Agile Methodologies
Problem Solving
Certification
MCSA Microsoft certified solution associate
Software
Microsoft Office
Cisco Switching
VMware
Timeline
Scrum Master
Nissan Motors Egypt
02.2022 - Current
IT Project Lead
Nissan, Modern Academy
04.2018 - 02.2022
IT Supervisor
Nissan
01.2017 - 02.2018
Site service engineer
Pfizer pharmaceuticals company
01.2016 - 01.2017
Helpdesk Engineer
Nissan Automotive Company
03.2014 - 03.2015
Bachelor of Science - Information Technology
Modern Academy
09.2006 - 06.2010