Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Country
Additional Information
Timeline
Generic
Hossam El-din Rahima

Hossam El-din Rahima

Retail Banker
Port Said

Summary

An analytical person with the essential literature knowledge, soft and technological skills vital for accounting career ,In my current role as retail customer service officer at the National bank of Egypt, I have gained comprehensive experience in financial analysis, regulatory compliance, and customer relationship management. I have worked closely with teams to ensure accurate accounting practices, streamlined financial reporting, and effective risk management. My ability to analyze complex financial data, coupled with my commitment to maintaining the highest level of accuracy, has enabled me to consistently meet or exceed performance targets.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Customer Service Representative

National Bank of Egypt
Port Said, Port Said
12.2019 - Current
  • Providing any information customers may need about the bank products
  • Choose which options are best for the client and implement them
  • Open accounts and purchase over 3000 certificates and mutual funds
  • Granting 25 million pound of loans per year , and issuing 200 credit cards
  • Issuing and collecting checks
  • Directing customers to electronic products
  • Increase revenue for my branch by 20%
  • Investigated and resolved customer inquiries and complaints quickly.
  • Created and maintained detailed database to develop promotional sales.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Credit Department Intern

QNB
Port Said, PTS
08.2017 - 09.2017
  • Participated in issuing letters of credit and letters of guarantee

Customer Service Intern

banque misr
07.2017 - 08.2017
  • Processed accounts opening applications
  • Sold and redeemed certificates of deposit (CDs)

Education

Bachelor of accounting -

Portsaid University
Port Said, PTS
10.2015 - 06.2019

Skills

Teamwork

Financial Analysis

Problem Solving

Team Building

Time management

Sales Management

Leadership

Adaptability

Personal Information

  • Place of Birth: Portsaid
  • Date of Birth: 06/10/94
  • Gender: Male
  • Nationality: Egyptian
  • Driving License: A
  • Marital Status: Married

Country

Egypt

Additional Information

Dear hiring manager

i am writing to express my interest in this position at your company as advertised . with 5 years od experience in the banking sector and a strong academic background in accounting ,i am confident in my ability to contribute effectively to your team and help drive the success of your organization.

Timeline

Customer Service Representative

National Bank of Egypt
12.2019 - Current

Credit Department Intern

QNB
08.2017 - 09.2017

Customer Service Intern

banque misr
07.2017 - 08.2017

Bachelor of accounting -

Portsaid University
10.2015 - 06.2019
Hossam El-din RahimaRetail Banker