A motivated, detail-oriented professional engineer with 4 years of experience in various engineering fields. Seeking a career to leverage my expertise in project management, process optimization, sales background and ensuring the latest technology adaptions and to gain experience, innovate and enhance my skills and strengths in conjunction with company goals and objectives
• Compiles and completes the technical part of tender documentation and draws up technical bids.
• Conducted product & Software demonstrations.
• Provided excellent sales and technical support to customers on Smart Meters , EV Chargers (E-Mobility Solutions) & Smart Lighting .
• Registered and updated customer information on database.
• Developed short-term and long-term goals to meet sales targets.
• Defines customer use cases, new functionalities and prepares business requirements.
• Continuously monitors the development of customers and markets and identifies customer and market needs.
• Undergoes continuous training on the novelties with regard to products, solutions, functionalities and settings.
• Consults, seeks technical solutions and provides technical support to customers, business partners and the company's sales team.
• Leads the assessment of change requests made by the customer.
• Prepares flawless documentation (configuration, parametrization, SW packages, etc.) that is needed for meter production.
• Handles coordination between the customer and the company’s business units with regard to technical issues.
• Investigates and analyses the reasons for non-quality and is involved in the planning and execution of corrective measures.
• Developed smart and innovative solutions to generate new business and ensure existing customer needs were met.
• Attended exhibitions and networking events.
• Provided marketing support by communicating technical aspects to marketing teams
• Deployment of Meters & EV chargers on the software for the customers on site.
• Smart Metering Troubleshoots & audits with R&D.
• Design and plan EV charging infrastructure projects across Africa.
• EV roll out through oversight and verification of the standardized engineering delivery.
• Support on-site or remote tasks/migration for complex solutions/environments, as required.
• Provide network security operation support, problem determination, troubleshoot network incidents, and escalate to vendor and management accordingly.
• Provide Security assessments for new and existing customers if needed.
• Create and maintain documentation related to configuration, policies, procedures.
• Quay wall construction with all related works at ElSokhna port
• Responsible of site management and planning.
• Archosphera safety system management.
• System and WMS management.
• Handling Job Safety Analysis -JSA-
• Electrical Installations.
• Warehouse management in accordance to APICS. • Inspected construction sites to verify feasibility of accommodating buildings in specified areas.
• Researched, surveyed and inspected sites.
• Produced reports and statements detailing project completion plans.
• Determined costs of construction projects and completed detailed budgets.
• Developed and implemented improved database tools to estimate project scopes and costs.
• Audited health and safety procedures for full compliance.
• Guide businesses in the implementation and improvement of the sales process.
• Consulting with consultant, subcontractors and technical office especially quantity surveyors.
• Showed building models to prospects based on expressed needs and preferences.
• Created and maintained large client base by meeting needs and providing exceptional customer service.
• Submitted all necessary documentation to office broker for file compliance.
• Managing parts of construction projects (Facades and Finishing Works at administration buildings)
• Overseeing works at (Exhibition of marble and granite and it's creativity area)
• Undertaking surveys
• Setting out sites and safety rules.
• Determined costs of construction projects .
• Produced reports and statements detailing project completion plans and
• areas potentially affected by activities.
• Reviewed planned city activities for constructability, providing accurate feedback.
• Researched, surveyed and inspected sites .
Solution selling
Product demonstration
Sales process optimization
Sales training
Multitasking
Competitive analysis
Proposal writing
Relationship building
Consultative sales techniques
Field consulting
Sales team support
Organization skills
Customer support
Technical troubleshooting
Sales proposals
Team collaboration
Formal presentation skills
Cold calling
Presentation skills
MS outlook proficiency
Microsoft Office Suite
Performance tracking
Sales process engineering
Compliance reviews
Pipeline management
Sales closing
Market trends
Technical documentation
Requirements management
CRM software
Proposal development
Needs analysis
Program management expertise
Product development
Price structuring
Sales transactions
Competitor research
Technical consulting
Application engineering
Product solution development
Sales closing support
Strong technical acumen
Communication skills
Problem-solving
Teamwork and collaboration
ILETS B2
ILETS B2
DELF B2