Hussein El-Shamy
CTO
Giza
Summary
Seasoned IT professional with over 25 years of experience at the intersection of technology and business strategy. Demonstrated ability to increase market share and revenue through creative sales tactics, first-rate account management, and sophisticated technical know-how. Competent in developing a culture of cooperation, creativity, and ongoing development while mentoring and managing high-achieving technical teams.
Proficient in database architecture, distributed applications, infrastructure, and software design, with a track record of coordinating technical solutions with business objectives. Adept at building solid client relationships that increase customer success, engagement, and retention. a diverse, inclusive leader who is excellent at communicating team interests to upper management.
Possessing outstanding presentation and communication skills, to close the divide between stakeholders who are technical and those who are not. Devoted to keeping on the cutting edge of new technologies and providing customized, significant solutions that satisfy a range of client demands.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Co-founder
CAUDEX.AI
Cairo, Cairo Governorate
07.2020 - Current
- Company Overview: Cairo, Egypt
- Lead SW Business and figure out its vision & strategy as well as business planning sessions
- Lead and motivate teams to deliver beyond expectations
- Lead development of SW business plan in addition to manage local & regional related operations
- Lead SW R&D forum to figure SW Development Plan
- Managed to launch 5 different new lines of products over the past two years.
- Manage products & solutions development life cycle to achieve innovation growth model
- Prepare a product portfolio that describes planned solutions in terms of scope & features, then develop the products catalogue scheduling of the developed products, manage & take proper decisions of terminating unwanted products
- Manage ongoing relationships with key partners & vendors
- Working closely with key partners & vendors in identifying sound business prospects interested in new purchasing
- Understanding customers' specific business needs
- Contribute to building long-term relationships with new accounts
- Provide timely business analysis reports to present the progress
- Responsible on achieving sales & revenue GP as per business plan
- Deliver market insight by identifying trends, competitor positions and emerging themes locally and regionally
- Contribute to enhancing the capabilities of the technical team through the technical development process and continuous improvement forum
- Participating in vendor campaigns, seminars, events, shows, etc
- Cairo, Egypt
- Increased Sales revenue to match the projected forecast, getting back the BU operation into profitable state
- While focusing on operational excellence, we managed to Launch two new Platforms (Chatbot and Hybrid cloud management Solution)
- Developing IOT Cloud Platform
- Developing Single-Call Platform
- Built Low-Code / no-Code platform with AI-enabled Engines
- Defining the strategy to Repackage our products to make it cloud-native, supporting microservice architecture
- Generating Multi-Vendor SDWAN, DC, and cloud business and securing major Deals
- Creating framework for multi-vendor automation & orchestration business
- Grew the customer base through targeted outreach and networking events.
- Established foundational processes for business operations.
- Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers'' needs and preferences.
- Drive company expansion into new markets, increasing overall brand visibility and recognition.
- Streamlined operational processes for improved efficiency and cost reduction.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
Business & Enterprise Architecture Consultant
DELL-EMEA
Cairo-, Cairo Governorate
11.2021 - 11.2023
- Develop solutions for customer inquiries and complaints, ensuring customer satisfaction
- Assist with the implementation of new software products and services, providing guidance on usage and features
- Advise customers on product selection, installation, maintenance, and upgrades to meet their needs
- Conduct online webinars to educate customers on the use of products or services
- Research emerging technologies and industry trends to recommend potential improvements in existing services
- Monitor customer feedback to identify areas of improvement in service delivery
- Develop strategies for upselling additional features or services based on customer requirements
- Tailor product and service recommendations based on customer needs
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Increased Conversion rate from opportunity to acquisition as a result of positive consultation engagement with the customer by 30% YOY growth
- Increased client satisfaction by developing comprehensive consulting strategies tailored to each business's unique challenges and objectives.
- Conducted risk assessments for business processes, recommending measures to mitigate potential impacts.
Solution Architect
Cisco Egypt
Cairo, Cairo Governorate
07.2008 - 05.2021
- Lead a team of technically skilled Solutions Architects, providing coaching, mentorship, and professional development
- Drive solution selling, best practices, and presentation skills to enable architects to create and deliver complex architectures
- Collaborate with sales teams to maximize revenue growth across a diverse customer base
- Foster a culture of innovation and continuous learning, ensuring team members stay up to date with emerging technologies
- Represent team interests to executive management and cross-functional departments
- Facilitated the end-to-end sales cycle of Cisco Mobility technologies, from initial client contact to managing RFPs & RFIs, creating technical proposals, and providing post-sale customer support
- Mapped large-scale accounts to identify key decision-makers and guide the plan of attack, leveraging technical acumen to develop engaging presentations, overcome objections, and close sales
- Led training sessions with Cisco teams throughout the territory to improve product knowledge
- Acted as a main stakeholder in the Solution Architect Team for mobility technologies within the EMEAR region
- Attained recognition as a top performer, ranking as Sales Champion two years in a row
- Won the Achiever Award for three years in a row due to outstanding performance
- Wrote 5G Whitepapers to our Partners as an education to manage the knowledge transfer from 4G to 5G.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solutions.
- Worked closely with product teams to define and prioritize partner feature requests
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
- Created and implemented innovative business solutions to support corporate objectives.
Solution Architect
Redline Communications MEA
Toronto
01.2005 - 01.2008
- Collaborated with customers to design and implement cloud-based solutions, achieving improved operational efficiency
- Conducted architecture presentations and workshops to C-level executives and technical stakeholders
- Led the migration of legacy customer solutions to the state-of-the-art C-RAN Solution, optimizing performance and scalability
- Played a key role in new product/service development teams, providing technical insights and contributing to solution design
- Led a cross-functional team of developers and engineers in delivering Redline solutions that met client requirements
- Managed project timelines, budgets, and resources, ensuring successful project delivery
- Worked closely with clients to gather requirements, provide technical guidance, and address project challenges
Education
Masters of AI -
Nile University
Cairo 01.2024 - Current
MBA - Finance & Business Administration
ESLSCA
Cairo 07.2009 - 01.2011
BS - Engineering
Cairo University
Cairo 10.1994 - 01.1999
Skills
Agile Project Management
Risk Assessment
Software Architecture
Strategic Planning
Virtual and Cloud Technologies
Communication and Team Collaboration
Problem-solving
Team collaboration
Client relationships
Certification
Certified Cisco Business Architect
Timeline
Masters of AI -
Nile University
01.2024 - Current
Business & Enterprise Architecture Consultant
DELL-EMEA
11.2021 - 11.2023
Co-founder
CAUDEX.AI
07.2020 - Current
MBA - Finance & Business Administration
ESLSCA
07.2009 - 01.2011
Solution Architect
Cisco Egypt
07.2008 - 05.2021
Solution Architect
Redline Communications MEA
01.2005 - 01.2008
BS - Engineering
Cairo University
10.1994 - 01.1999
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